Key User Educational Tools (0.8-1.0 fte)

Eindhoven University of Technology
April 07, 2024
Offerd Salary:€3.377
Working address:N/A
Contract Type:fixed-term employmen
Working Time:Full time
Working type:N/A
Ref info:N/A
Key User Educational Tools (0.8-1.0 fte)


Non academic staff (supporting staff)

Irène Curie Fellowship



Education and Student Affairs



Date off


Reference number


Job description

Are you passionate about delivering high quality support for educational tools? Would you like to work in a dynamic and innovative environment in an international team? Are you a team player in a matrix of stakeholders who also takes ownership? If your answers are yes, then this could be your next position!

The TU/e Vision 2030 gives direction for the development of our education. Educational Tools (EdTech) are an important enabler of this development. The growing EdTech tool landscape requires continuous innovation. The challenge in innovation projects is to involve various stakeholders as partners, in order to proactively offer solutions for our teachers, and to keep the tool landscape manageable, secure, and transparent.

The Key User Educational Tools is a new role within the Teacher Support & Quality Assurance (TS&QA) team. You have a key role between educational development officers and the IT department. In this position you:

  • Are the key user for various educational tools, flexing as needed within the fast-paced environment and shifting priorities of the educational tool landscape
  • Partner effectively with our IT department to discuss priorities, how to engage with suppliers, and when new releases should be implemented
  • Support our departmental teacher supporters directly, and occasionally teachers, related to various educational tools
  • Identify which are the latest development in tools that will provide the best learning experience for TU/e students and communicate this to our stakeholders
  • Investigate how to improve processes and how to implement innovative solutions
  • Keep your stakeholders informed of the latest developments related to educational tools, taking both an inside-out and outside-in perspective
  • As the Key User Educational Tools, you will be part of a team of highly motivated and professional educational experts helping TU/e teachers to design and innovate their education. Our mission is to play a key role in the development towards the TU/e Vision 2030 and provide high-quality educational solutions that are always up to date. TS&QA offers support for a wide range of educational tools. Most important of these are our Learning Management System (Canvas), its various plug-ins (e.g., FeedbackFruits), and our tools for digital assessment (currently Ans and Sowiso). Based on your experience, we will decide which tools you will start working with.

    Depending on strategic priorities of TU/e or the team, in the future additional or alternative tasks and projects may be part of your tasks.

    Job requirements
  • Information Technology, or related studies.
  • Prior working experience is not a strict requirement for this position. We invite candidates from all levels of experience to apply.
  • Strong affinity with educational development, educational technologies, and educational tools.
  • Experience in project and/or process management in (higher) education is a plus.
  • A hands-on mentality and support-oriented attitude.
  • An excellent command of the English and Dutch language, both spoken and written. The team is international, so feeling comfortable working in English and within multiple national and cultural contexts, is important. In coordination meetings with other universities (e.g., within SURF), the spoken language is usually Dutch.
  • If this job excites you, but you are concerned that you don't meet all the requirements sufficiently, then please be sure to respond. We would love to look at your profile.

    Conditions of employment

    An exciting position within an international yet personal university. You are right in the middle of the students, on a green campus within walking distance of the central station. Besides beautiful architecture, you will find varied workplaces and excellent sports facilities. We also offer you:

  • A monthly salary of minimum €3.377 to maximum €4.640 for full-time employment, depending on your knowledge and experience (UFO profile: Administrative Processes and Systems Officer 3, scale 9, collective labor agreement for Dutch Universities).
  • You will be appointed for 1 year with the intention of fixed-term employment after this period. You may be employed through EuFlex, TU/e's secondment organization.
  • In addition to vacation pay, a structural end-of-year bonus of 8.3%.
  • A favorable arrangement for more holidays or a sabbatical.
  • A selection model for additional fringe benefits.
  • Working hours in consultation for an optimal work-life balance.
  • Scope for your talent with advancement prospects and excellent development opportunities such as mentoring, workshops and coaching.
  • Partially paid parental leave and reimbursement for commuting expenses, working from home and the internet.
  • A generous employer contribution to the favorable ABP pension plan.
  • Here you can discover even more information about our conditions of employment. Build on your career at TU/e!

    Information and application

    Education and Student Affairs (ESA) is the central service point for teachers and (prospective) students at Eindhoven University of Technology and provides a range of services from both central teams and departments in the areas of educational support, educational logistics, study skills, career guidance, use of ICT-resources in education, professional skills and language education. In addition, ESA supports the Executive Board, the Deans of the Bachelor College and Graduate School, as well as the departments in the areas of educational policy, laws and regulations, quality assurance, program and institution accreditation, educational innovation and internationalization. The Teacher Support & Quality Assurance Team consists of two focus areas: Quality Assurance in Education and Teacher Support.

    TU/e is a leading international university that educates engineers of the future and pushes the boundaries of science and technology for a better world. An international community of close to 7,000 employees and 13,000 students work and study on the vibrant and inspiring campus.

    More information

    Do you recognize yourself in this profile and would you like to have more information about the position, please contact the hiring manager: Hylke Annema, manager Teacher Support & Quality Assurance, [email protected] or +31 639329041.

    For questions about the application process or the conditions of employment, please contact HR Services: e-mail: [email protected].

    Are you inspired and would like to know more about working at TU/e? Please visit our career page.


    If you are interested, please use the ‘apply' button to send us your CV and letter of application with your motivation and a description of your qualifications.

    Screening of candidates begins as soon as applications are received and continues until the position is filled. Where applicable, internal candidates will be given priority over external candidates where they are equally suitable.

    We look forward to receiving your application!

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