IT and eLearning Support Officer

The University of Adelaide
March 08, 2024
Offerd Salary:$69,043 to $75,677
Working address:N/A
Contract Type:fixed term Commonwea
Working Time:Full time
Working type:N/A
Ref info:N/A

(HE04) $69,043 to $75,677 per annum plus an employer contribution of 17% superannuation applies.

Fixed term, full time position available for 10 months.

This position is based in Whyalla at the Adelaide Rural Clinical School (ARCS) learning centre and is an opportunity to join a passionate team of people who support medical students on rural placements across South Australia and Broken Hill.

As part of a small team, you'll work to provide IT and eLearning support to staff and students, both in-person and remotely, and maintain IT and AV equipment in our learning centres and student accommodation.

This position is currently available for 10 months due to the fixed term Commonwealth funding for the program. However, the Adelaide Rural Clinical School has been operating in Whyalla for more than 20 years and there is likely to be an opportunity to extend the contract into the future.

This role will include opportunities to travel to other ARCS locations including Port Lincoln, Port Augusta, Kadina and Port Pirie to support our education activities and events in those locations. You will be an integral part of the ARCS team who are training the next generation of rural doctors and helping to build thriving rural communities.

To be successful you will need:

  • Sound experience in IT and eLearning support, preferably in a higher education environment, including providing and ensuring the delivery of IT information, advice and support for the utilisation of learning technologies.
  • Experience communicating, both verbally and in writing, in a succinct, professional and responsive manner to diagnose and resolve IT issues.
  • Proven experience in coordinating and taking responsibility for the efficient delivery of a range of student related IT support and administrative functions, including prioritizing and organizing the delivery of challenging workloads and timelines.
  • Ability to work collaboratively as part of a team.
  • Demonstrated experience in utilizing the full suite of Microsoft applications, Zoom, and remote IT support tools.
  • Knowledge of issues relating to student education and clinical placement in rural areas (Desirable).
  • This position requires a valid Working with Children Check.

    Enjoy an outstanding career environment

    The University of Adelaide is a uniquely rewarding workplace. The size, breadth and quality of our education and research programs - including significant industry, government and community collaborations - offers you a vast scope and opportunity for a long, fulfilling career.

    It also enables us to attract high-calibre people in all facets of our operations, ensuring you will be surrounded by talented colleagues, many world-leading. Our work's cutting-edge nature - not just in your own area, but across virtually the full spectrum of human endeavour - provides a constant source of inspiration.

    Our culture is one that welcomes all and embraces diversity consistent with our Staff Values and Behaviour Framework and our Values of integrity, respect, collegiality, excellence and discovery. We firmly believe that our people are our most valuable asset, so we work to grow and diversify the skills, knowledge and capability of all our staff.

    We embrace flexibility as a key principle to allow our people to manage the changing demands of work, personal and family life.

    In addition, we offer a wide range of attractive staff benefits. These include: salary packaging; flexible work arrangements; high-quality professional development programs and activities; and an on-campus health clinic, gym and other fitness facilities.

    Learn more at:

    Your faculty's broader role

    The Faculty of Health and Medical Sciences contains one of Australia's largest concentrations of leading health researchers, teachers and clinical titleholders. It's comprised of eight schools and a number of specialist disciplines, institutes and centres, variously focused on world-class research, and training the next generation of: medical doctors; surgeons; dentists; nurses; psychiatrists; psychologists; and other health professionals.

    Learn more at:

    If you have the talent, we'll give you the opportunity. Together, let's make history.

    Click on the ‘Apply Now' button to be taken through to the online application form. Please ensure you submit a cover letter, resume, and upload a document that includes your responses to all of the selection criteria for the position as contained in the position description or selection criteria document.

    Applications close 11:55pm, 8th March 2024.

    The University reserves the right to close this advertisement before the closing date if a suitable candidate is identified.

    For further information

    For a confidential discussion regarding this position, contact:

    Dayle Soong eLearning & IT Manager - Adelaide Rural Clinical School P: +61 419776434 E: [email protected]

    You'll find a full position description and/or selection criteria below: (If no links appear, try viewing on another device)

    The University of Adelaide is an Equal Employment Opportunity employer committed to providing a working environment that embraces and values diversity and inclusion. Female applicants, people with a disability and/or and Aboriginal and Torres Strait Islander people who meet the requirements of this position are strongly encouraged to apply. If you have any support or access requirements, we encourage you to advise us at time of application.

    Download the Position Description Apply now

    From this employer

    Recent blogs

    Recent news