Evening/Weekend Facilities Operation Specialist (64)

• Responsible for library opening and closing procedures; monitors physical conditions of the library, as well as patron activities; enforces state, university, and library rules, regulations, and policies pertaining to the use of the library; and notifying appropriate staff members of emergency situations (illness, fire, maintenance problems) or illegal activities (theft, mutilation, smoking)
• Assists in and facilitates planning, scheduling, directing and coordinating the use of library facilities; processes requests for approved events such as lobby tabling events, exhibits, lectures & performances, and room reservations for internal and external constituents; coordinates and disseminates reservation information, as needed
• Assists the Facilities Operations Coordinator in requesting and monitoring work orders for repair and maintenance of library property; in that capacity, keeps records or maintains awareness of work order instructions for effective communication with workers; assists with scheduling projects regarding library facilities and maintenance
• Facilitates communication with, and serves as a liaison to, internal library partners (such as Einstein’s Bagels, OneCard Office, DoIT/TSD and other Learning Commons partners) as well to campus police, building services staff, and student judicial office; participates in library and university meetings and workshops related to operations and security

• Provides guidance and direction to student workers on duty during hours of operation
• Monitors all secure areas of library to assure that areas are protected and appropriate doors are locked
• Maintains a record of incidents in the library, completes related reports, and notifies appropriate superiors
• Performs routine circulation transactions, follows Access Services procedures, and refers exceptions as needed.

• Oversees the lost and found operation
• Assists patrons, as needed
• Participates in the development of guidelines, procedures, and policies

• Performs other related duties as assigned

• Oversees announcements over the public-address system, emergency paging and closing of service areas and the library
• Compiles statistics and reports related to gate counts and other building-use data

1. High School Diploma or equivalent.
2. Any one or combination totaling two (2) years (24 months) from the categories below:
   1. college course work in facility management, operations management, or a closely related field, as measured by the following conversion table or its proportional equivalent:
      • 60 semester hours or an Associate’s Degree equals one (1) year (12 months)
   2. training from a vocational, technical, or an armed forces program which includes building operations such as coordination of building maintenance, construction management, hospitality, or closely related experience.
   3. work experience which includes building operations such as coordination of building maintenance and work orders, construction management, hospitality, or closely related experience.

1. Knowledge of principles and processes for providing customer service.
2. Knowledge of arithmetic, algebra, geometry, calculus, statistics, and their applications, as needed.
3. Knowledge of administrative and clerical procedures and systems such as word processing, managing files and records, data entry, designing forms, and other office procedures and terminology.
4. Knowledge of electronic equipment, computer hardware and software, and their applications.
5. Knowledge of business and management principles involved in strategic planning, resource allocation, human resources modeling, leadership technique, production methods, and coordination of people and resources.
6. Ability to identify complex problems and review related information to develop and evaluate options and implement solutions.
7. Ability to understand implications of new information for both current and future problem-solving and decision-making.
8. Ability to exhibit strong organizational skills and maintain detailed, accurate records.
9. Ability to communicate effectively as appropriate for the needs of the audience.
10. Ability to interpret work related documents, policies, and procedures.

• This position is assigned primarily to evening and weekend hours and must be able to work a schedule that supports library operations outside of normal business hours, including special events as assigned.

1. Fully complete the Education and Work History sections of the application. Be specific on your entire work history, including employment dates and duties for all positions held. Applicable part-time work experience will be considered toward qualifying for this position; however, it will be converted to a full-time equivalency to determine combined length of experience. Important: Please upload any unofficial transcript(s) and/or documentation that verifies any education, experience, and/or training you have received.
   • If eligible for Veteran’s Preference Points, DD214/DD215/NGB22/DD256 paperwork reflecting an Honorable Discharge MUST be uploaded to this application to receive the maximum eligible points on the Civil Service examination.
2. After the posting has closed, your submission will be reviewed to determine if you meet the minimum qualifications for the classification, including any specialty factors associated with this position. If you meet the minimum required qualifications for this position, you will receive a score based on your education and experience, and your name will be placed on the active employment register.
3. Please monitor your e-mail for further information regarding your application. Emails will be generated from [email protected] and/or [email protected]. Please add these emails to your address book to ensure timely delivery of any future communication.
4. Illinois residency required within 180 days of the hire date.

• The examination for this position is a Credentials Assessment and is based on your application materials as submitted for this posting. A Credential Assessment is a rating by the Human Resource Office of an applicant’s/employee’s education, experience, and special credentials/qualifications (licenses, etc.). Applicants are required to upload documentation to verify the minimum qualifications for this position have been met.
• Required documentation noted in the posting, such as a driver’s license, licensures, or certifications MUST be uploaded with your application materials.
• After assessment of all qualified applicants has been completed for this position, the applicant names with the top three (3) scores will be referred to the hiring department for interview.

• Click on Facility Operations Specialist for more information including salary ranges, typical duties, minimum acceptable qualifications, and testing requirements.
• Please click on Human Resource Services – Benefits for detailed information about Northern Illinois University’s benefits package.
• Employment is contingent upon your passing a criminal background investigation. You may not begin work until the criminal background investigation results have been received and cleared by Human Resources.

In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification document form upon hire.