Campus Cleaning Services Assistant - Part Time (4 positions)

University of Stirling
September 29, 2024
Contact:N/A
Offerd Salary:£21,254 - £22,214
Location:N/A
Working address:N/A
Contract Type:Open-ended
Working Time:Part time
Working type:N/A
Ref info:N/A
Campus Cleaning Services Assistant - Part Time (4 positions) Apply Post Details

4 positions available

Part time (3x positions at 15 hours, 1x position at 12.5 hours) Open ended

£21,254 - £22,214 p.a. pro-rata The closing date for applications is midnight on 29 September 2024.

The University will pay a supplement per annum pro rata to spine point 4, 5, 6, 7 and 8, with effect from 1st February 2023, to align with the Real Living Wage (RLW) which equates to £22,464 p.a. This RLW supplement will be reviewed annually to take account of future increases and RLW rates.

There is an expectation that work will be undertaken in the UK.

This role will require a Basic Disclosure check. An offer of employment will be subject to a satisfactory outcome of this process.

This role is not eligible for sponsorship. Applicants require to have existing right to work in the UK.

The University of Stirling recognises that a diverse workforce benefits and enriches the work, learning and research experiences of the entire campus and greater community. We are committed to removing barriers and welcome applications from those who would contribute to further diversification of our staff and ensure that equality, diversity and inclusion is woven into the substance of the role. We strongly encourage applications from people from diverse backgrounds including gender, identity, race, age, class, and ethnicity.

The Post

Primarily based within one of the teaching/sports/admin buildings or a cluster group compromising of a number of residential properties, you will be an enthusiastic individual, committed to ensuring the highest standards of cleanliness are maintained throughout the buildings.

Reporting directly to an on-site Supervisor, you will be responsible in ensuring designated areas are cleaned in accordance with specifications and prepared for customer use.

Flexibility in location is required to ensure all building cover is maintained throughout the year, particularly during periods such as arrivals and departures and events including graduation.

As a front facing role, you will be expected to provide excellence in customer care to all users of the properties.

Additional Information/Special Conditions

You are required to wear a uniform (that will be provided) and are expected to have a high standard of personal appearance.

As the post involves manual handling, you should have the ability to perform repetitive tasks, including lifting and bending.

Hours of work may vary depending on your shift pattern and there is a requirement to be flexible to work 5 days over 7 to meet business needs and cover the cleaning schedule.

Cleaners/Housekeepers are expected to work on the main student arrival (September) and departure weekends (May/ June and August), Applicant and Open days, Graduation and other key events. Dates and requirements will be advised.

Description of Duties

Operational

  • Provide planned and reactive cleaning services to defined service level standards to ensure a common standard is maintained within your designated area. Cleaning services include cleaning of all accessible surfaces, comprising furniture, fixtures and fittings, various floor types, carpets, sanitary ware, toilet and shower facilities (including unblocking drains as necessary), kitchens (including appliances)
  • Report any maintenance, damage, cleanliness issues to the Supervisor, Accommodation Operations Assistant or Cleaning Services Manager
  • Report any areas of concern in regard to student welfare immediately to Supervisor/Accommodation services or Student Support Services
  • Ensure safe working practices are maintained in the workplace, particularly ensuring compliance with all instructions relating to the use and storage of chemicals, materials and equipment provided for the role
  • Undertake legislative compliance through regular sanitising in relation to Legionella treatment and to report when such works are completed
  • Carry out a full deep clean of all areas at the end of teaching/occupancy periods, as directed by the Supervisor
  • Undertake room preparation in relation to bookings, including but not limited to making beds, literature distribution and hospitality provision set up
  • Customer Service

  • Provide excellence in all areas of customer service
  • Welcome and respond effectively and efficiently to any enquiries from students, staff or visitors
  • Participate in key University events e.g., graduation, student arrivals, Open Days, providing friendly, customer focused, proactive cleaning support
  • Promote a positive image of the University, and the department, at all times by personally living the values, maintaining a professional appearance, wearing protective clothing/workwear as issued, whilst maintaining a positive and proactive mindset
  • Health and Safety

  • Ensure all work carried out complies with relevant risk assessments, safety legislation, University safety policies and procedures and all applicable regulations, Approved Code of Practices and good practice guidelines
  • Ensure manual handling practices are observed at all times
  • Complete and assist with compliance checks as required
  • Please see attached Job Description for full duties of the role.

    Essential Criteria

    Knowledge and Experience

  • Experience of cleaning duties
  • Knowledge of safe working practices and COSHH requirements
  • Knowledge of Health and Safety in a cleaning environment
  • Ability to perform repetitive tasks, including lifting and bending
  • Skills & Attributes

  • Actively seeks to develop self
  • Evidence of being self-motivated with a “can do” style and approach
  • The ability to communicate effectively with a wide range of campus users
  • The ability to follow instructions and prioritise and complete tasks efficiently
  • Strong attention to detail and the ability to work independently
  • Desirable Criteria

    Knowledge and Experience

  • Knowledge of working in a University environment
  • Experience of working with students
  • Computer literate
  • About Us

    The environment that students live and study in, and the relationship that they have with those responsible for maintaining it, forms a significant part of their University experience.

    Our customers are diverse, including those attending courses in preparation for university study, undergraduates and postgraduates coming from Scotland, other parts of the UK and many other parts of the world. For some, this may be their first time away from home and others have specific requirements and needs.

    The business is fact-paced, demanding and needs people who are committed to delivering consistently high standards and customer excellence.

    As a team our vision is to deliver to our students, University colleagues and commercial customers an inspired service that has their needs at its core, significantly contributing to the reputation and financial growth of the University.

    We want to be recognised as a team that does the right thing, makes things happen and others want to work with.

    The University

    The University of Stirling is committed to providing education with a purpose and carrying out research which has a positive impact on communities across the globe – addressing real issues, providing solutions, and helping to shape society. Stirling is 4th in Scotland and 43rd in the UK for research impact, with 87% of its research having an outstanding or very considerable impact on society – and more than 80% rated either world leading or internationally excellent (Research Excellence Framework 2021).

    The University of Stirling is ranked among the top 30 UK universities for student satisfaction (National Student Survey) and top 30 in the UK for postgraduate student experience (Postgraduate Taught Experience Survey), and has an overall five-star rating in the QS Stars University Ratings.

    More than 17,000 students study with the University of Stirling globally, with over 140 nationalities represented on its scenic central Scotland campus alone. The University – also home to 1,700 staff – is ranked first in the UK and top three in the world for its campus environment (International Student Barometer 2022, wave two). Ranked first in the UK and top five in the world for its sports facilities (International Student Barometer 2022, wave two), Stirling is Scotland's University for Sporting Excellence. Its world-class facilities provide the perfect training environment for the University's sports scholars – many of whom compete at the highest level, including at the Olympics and Commonwealth Games – and for students, staff, and the wider community.

    The University has twice been recognised with a Queen's Anniversary Prize – the first for its Institute for Social Marketing and Health (2014) and the second for its Institute of Aquaculture (2019).

    The University is a signatory to the £214 million Stirling and Clackmannanshire City Region Deal and a central partner of the Forth Valley University College Health Partnership. www. stir.ac.uk @stiruni

    Available documents
  • Cleaning-Housekeeping Job Description July 23 .docx
  • Job number

    SERV01933

    Contract Type

    Open Ended

    Posting End Date

    29-Sep-2024

    Location:

    Stirling Campus

    Grade

    Grade3 £22,214 p.a.

    Faculty/Service

    Commercial Services Post Details

    4 positions available

    Part time (3x positions at 15 hours, 1x position at 12.5 hours) Open ended

    £21,254 - £22,214 p.a. pro-rata The closing date for applications is midnight on 29 September 2024.

    The University will pay a supplement per annum pro rata to spine point 4, 5, 6, 7 and 8, with effect from 1st February 2023, to align with the Real Living Wage (RLW) which equates to £22,464 p.a. This RLW supplement will be reviewed annually to take account of future increases and RLW rates.

    There is an expectation that work will be undertaken in the UK.

    This role will require a Basic Disclosure check. An offer of employment will be subject to a satisfactory outcome of this process.

    This role is not eligible for sponsorship. Applicants require to have existing right to work in the UK.

    The University of Stirling recognises that a diverse workforce benefits and enriches the work, learning and research experiences of the entire campus and greater community. We are committed to removing barriers and welcome applications from those who would contribute to further diversification of our staff and ensure that equality, diversity and inclusion is woven into the substance of the role. We strongly encourage applications from people from diverse backgrounds including gender, identity, race, age, class, and ethnicity.

    The Post

    Primarily based within one of the teaching/sports/admin buildings or a cluster group compromising of a number of residential properties, you will be an enthusiastic individual, committed to ensuring the highest standards of cleanliness are maintained throughout the buildings.

    Reporting directly to an on-site Supervisor, you will be responsible in ensuring designated areas are cleaned in accordance with specifications and prepared for customer use.

    Flexibility in location is required to ensure all building cover is maintained throughout the year, particularly during periods such as arrivals and departures and events including graduation.

    As a front facing role, you will be expected to provide excellence in customer care to all users of the properties.

    Additional Information/Special Conditions

    You are required to wear a uniform (that will be provided) and are expected to have a high standard of personal appearance.

    As the post involves manual handling, you should have the ability to perform repetitive tasks, including lifting and bending.

    Hours of work may vary depending on your shift pattern and there is a requirement to be flexible to work 5 days over 7 to meet business needs and cover the cleaning schedule.

    Cleaners/Housekeepers are expected to work on the main student arrival (September) and departure weekends (May/ June and August), Applicant and Open days, Graduation and other key events. Dates and requirements will be advised.

    Description of Duties

    Operational

  • Provide planned and reactive cleaning services to defined service level standards to ensure a common standard is maintained within your designated area. Cleaning services include cleaning of all accessible surfaces, comprising furniture, fixtures and fittings, various floor types, carpets, sanitary ware, toilet and shower facilities (including unblocking drains as necessary), kitchens (including appliances)
  • Report any maintenance, damage, cleanliness issues to the Supervisor, Accommodation Operations Assistant or Cleaning Services Manager
  • Report any areas of concern in regard to student welfare immediately to Supervisor/Accommodation services or Student Support Services
  • Ensure safe working practices are maintained in the workplace, particularly ensuring compliance with all instructions relating to the use and storage of chemicals, materials and equipment provided for the role
  • Undertake legislative compliance through regular sanitising in relation to Legionella treatment and to report when such works are completed
  • Carry out a full deep clean of all areas at the end of teaching/occupancy periods, as directed by the Supervisor
  • Undertake room preparation in relation to bookings, including but not limited to making beds, literature distribution and hospitality provision set up
  • Customer Service

  • Provide excellence in all areas of customer service
  • Welcome and respond effectively and efficiently to any enquiries from students, staff or visitors
  • Participate in key University events e.g., graduation, student arrivals, Open Days, providing friendly, customer focused, proactive cleaning support
  • Promote a positive image of the University, and the department, at all times by personally living the values, maintaining a professional appearance, wearing protective clothing/workwear as issued, whilst maintaining a positive and proactive mindset
  • Health and Safety

  • Ensure all work carried out complies with relevant risk assessments, safety legislation, University safety policies and procedures and all applicable regulations, Approved Code of Practices and good practice guidelines
  • Ensure manual handling practices are observed at all times
  • Complete and assist with compliance checks as required
  • Please see attached Job Description for full duties of the role.

    Essential Criteria

    Knowledge and Experience

  • Experience of cleaning duties
  • Knowledge of safe working practices and COSHH requirements
  • Knowledge of Health and Safety in a cleaning environment
  • Ability to perform repetitive tasks, including lifting and bending
  • Skills & Attributes

  • Actively seeks to develop self
  • Evidence of being self-motivated with a “can do” style and approach
  • The ability to communicate effectively with a wide range of campus users
  • The ability to follow instructions and prioritise and complete tasks efficiently
  • Strong attention to detail and the ability to work independently
  • Desirable Criteria

    Knowledge and Experience

  • Knowledge of working in a University environment
  • Experience of working with students
  • Computer literate
  • About Us

    The environment that students live and study in, and the relationship that they have with those responsible for maintaining it, forms a significant part of their University experience.

    Our customers are diverse, including those attending courses in preparation for university study, undergraduates and postgraduates coming from Scotland, other parts of the UK and many other parts of the world. For some, this may be their first time away from home and others have specific requirements and needs.

    The business is fact-paced, demanding and needs people who are committed to delivering consistently high standards and customer excellence.

    As a team our vision is to deliver to our students, University colleagues and commercial customers an inspired service that has their needs at its core, significantly contributing to the reputation and financial growth of the University.

    We want to be recognised as a team that does the right thing, makes things happen and others want to work with.

    The University

    The University of Stirling is committed to providing education with a purpose and carrying out research which has a positive impact on communities across the globe – addressing real issues, providing solutions, and helping to shape society. Stirling is 4th in Scotland and 43rd in the UK for research impact, with 87% of its research having an outstanding or very considerable impact on society – and more than 80% rated either world leading or internationally excellent (Research Excellence Framework 2021).

    The University of Stirling is ranked among the top 30 UK universities for student satisfaction (National Student Survey) and top 30 in the UK for postgraduate student experience (Postgraduate Taught Experience Survey), and has an overall five-star rating in the QS Stars University Ratings.

    More than 17,000 students study with the University of Stirling globally, with over 140 nationalities represented on its scenic central Scotland campus alone. The University – also home to 1,700 staff – is ranked first in the UK and top three in the world for its campus environment (International Student Barometer 2022, wave two). Ranked first in the UK and top five in the world for its sports facilities (International Student Barometer 2022, wave two), Stirling is Scotland's University for Sporting Excellence. Its world-class facilities provide the perfect training environment for the University's sports scholars – many of whom compete at the highest level, including at the Olympics and Commonwealth Games – and for students, staff, and the wider community.

    The University has twice been recognised with a Queen's Anniversary Prize – the first for its Institute for Social Marketing and Health (2014) and the second for its Institute of Aquaculture (2019).

    The University is a signatory to the £214 million Stirling and Clackmannanshire City Region Deal and a central partner of the Forth Valley University College Health Partnership. www. stir.ac.uk @stiruni

    Available documents
  • Cleaning-Housekeeping Job Description July 23 .docx
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