Advancement Services Specialist
Location: Main Campus · Type: Full time · Posted: 2026-08-17 ·
Reference: R0007740
Job Summary
The Advancement Services Specialist supports University Advancement by
entering data and helping maintain the Raiser's Edge database, ensures
accurate constituent records, processes gifts, mails acknowledgement letters
and assists with various projects. This role is essential to maintaining the
integrity of the donor database, ensuring timely gift entry and
acknowledgement, and supporting the overall success of Advancement
initiatives.
FGCU is building a culture of curiosity, commitment and collaboration. We
value employees who successfully work with others and drive positive change
through critical thinking and decisive action. If you thrive in an environment
of innovation, accountability and mutual respect, you will find a good home
here.
Job Description
Typical duties may include but are not limited to:
Receives, logs, posts, and receipts all donations daily using Raiser's
Edge NXT donor software.
Maintains an accurate and efficient data process for cash, check, and
online credit card contributions.
Prepares timely and accurate donor acknowledgement letters and tax
receipts as appropriate for each gift.
Maintains constituent records, gift documentation and other vital
information in accordance with record retention guidelines.
Ensures compliance with all monetary handling protocols, including the
cash receivables procedure.
Assists with tribute cards and other correspondence.
Assists with project mailings, manipulates data and uses mail merge.
Processes matching gifts, including completion of all related paperwork
and responding to requests made by matching gift organizations as needed.
Performs special clean-up projects within the donor database.
Maintains all confidential donor records in accordance with University
Advancement Policies and Procedures.
Communicates with internal Advancement staff and campus partners to ensure
accurate and timely recording of gifts.
Collaborates with the Foundation Finance team as needed to reconcile gift
data with Financial Edge.
Other Duties:
Performs other job-related duties as assigned.
Additional Job Description
Required Qualifications:
This position requires a high school diploma and four years of full-time
experience directly related to the job functions.
Professional work experience with data entry, records management, or
clerical support.
Computer experience in Microsoft (MS) Office (Outlook, Word, Excel and
PowerPoint).
Any appropriate combination of relevant education, experience, and/or
certifications may be considered.
Preferred Qualifications:
Bachelor's Degree from an accredited institution in Accounting, Business,
Computer Science, Information Systems, Business Administration or closely
related field.
Data entry/support experience in a non-profit setting. Experience with
fundraising or financial record keeping.
Experience with Raiser's Edge (donor record software).
Knowledge, Skills & Abilities:
Knowledge of and proficiency with database management applications, such
as Raiser's Edge.
Proven ability to think strategically and approach challenges with
creativity.
Demonstrated track record of reliability, meeting goals, and holding
oneself accountable.
Strong interpersonal skills and experience working effectively across
teams.
Strong attention to detail and high level of data entry accuracy.
Excellent interpersonal, verbal, and written communication skills.
Strong organizational skills and the ability to prioritize and complete
simultaneous projects.
Ability to create, compose, and edit written materials.
Ability to interact in a professional manner with staff, faculty,
students, and the community in a service-oriented environment.
Ability to work successfully as both a member of a team and independently
with minimal supervision.
Ability to take initiative to plan, organize, coordinate, and perform work
in various situations when numerous and competing demands are involved.
Ability to maintain confidentiality and discretion at all times.
Institutional Values & Behavioral Expectation
In this role, the successful candidate will be expected to:
Seek out new approaches to improve outcomes; remain open for feedback and
new ideas.
Lead with integrity; consistently produce high-quality work; persevere to
overcome obstacles to meet deadlines and achieve deliverables.
Share information and insights thoughtfully; build partnerships across
departments; communicate respectfully; support colleagues to achieve
common goals.
Pay Grade 15
FGCU is a State University System of Florida member and an Equal Opportunity
and Equal Access employer. All qualified applicants will receive consideration
for employment without regard to race, color, religion, sex, age, national
origin, disability, or protected veteran status.
