Work-Study Student Assistant – Information Technology Department
Bookmark this Posting Print Preview Apply for this Job
Position Details
Position Information
Working Title Work-Study Student Assistant – Information Technology Department
Position Status Part Time
Department Information Services
General Summary The Work-Study Student Assistant for the Information Technology (IT) Department will provide technical support, assist with hardware and software management, and help maintain the IT infrastructure of the college. This position is designed for students who are interested in gaining hands-on experience in IT operations while supporting the needs of the college community. The role offers an excellent opportunity to develop technical skills, improve problem-solving abilities, and work in a dynamic, fast-paced environment.
Specific Position Duties Technical Support:
Assist students, faculty, and staff with troubleshooting hardware and
software issues in computer labs, classrooms, and administrative areas.
Answer basic questions and provide guidance on IT-related topics,
including software installation, network connectivity, and peripheral
devices (printers, scanners, etc.).
Assist with setting up and configuring computers, monitors, printers, and
other devices for use in classrooms and offices.
Hardware & Software Maintenance:
Assist in the installation and configuration of new hardware and software
systems for the college.
Perform routine maintenance tasks such as software updates, virus scans,
and ensuring security patches are applied.
Support inventory tracking of hardware and peripherals.
Network Support:
Assist with the management of network resources, including setting up
wired and wireless network connections.
Help ensure that all devices are connected to the network and
troubleshooting basic connectivity issues.
Technical Documentation & Inventory:
Maintain records of hardware, software, and IT-related inventory.
Assist with documentation of IT processes, workflows, and troubleshooting
procedures.
Help create user guides and FAQ materials for common technical issues.
Minimum Qualifications
High school diploma or equivalent.
Must be enrolled in at least 6 credit hours and eligible for the work-
study program.
Basic understanding of computer hardware, software, and networking
concepts.
Ability to explain technical issues to non-technical users and communicate
effectively in both written and verbal formats.
Strong troubleshooting skills with attention to detail and the ability to
learn new technologies quickly.
Ability to prioritize tasks and manage time efficiently in a fast-paced
work environment.
Ability to work both independently and collaboratively with other IT staff
members, faculty, and students.
Preferred Qualifications
Annual Salary
Hiring Range
Work Hours
Posting Detail Information
Posting Number S00280P
Job Open Date
Quick Link for Internal Postings https: // jobs.odessa.edu/postings/14701
Supplemental Questions
Required fields are indicated with an asterisk ().
Documents Needed to Apply
Required Documents
Optional Documents
