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Administration/Managerment

Welcome Center & Guest Experience Associate – Admissions Office

Bethel University · United States
Deadline
Mar 04, 2027
Closing in 136 days
Location
N/A
United States
Employment
None
Full time
Reference
N/A
Posted Sep 08, 2026

About the role

Welcome Center & Guest Experience Associate – Admissions Office
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    Welcome Center & Guest Experience Associate – Admissions Office
  • Hourly
  • Full Time

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    Welcome Center & Guest Experience Associate - Admissions Office

    Department: Admissions Reports To: Admission Visit & Event Coordinator Status: Full Time

    Primary Responsibilities

    Visitor Experience & Hospitality

  • Serve as the first point of contact for all Admissions visitors.
  • Welcome prospective students, families, and guests with enthusiasm, professionalism, and genuine hospitality.
  • Maintain a warm, inviting, and organized Welcome Center environment.
  • Ensure coffee, refreshments, and snacks are fully stocked.
  • Monitor the cleanliness and presentation of the Welcome Center throughout the day.
  • Maintain cleanliness and readiness of visitor restrooms and public spaces.
  • Close and prepare the Welcome Center at the end of each day.

    • Switchboard & Front Desk Operations

  • Answer incoming switchboard calls in a timely and professional manner.
  • Direct calls to the appropriate offices and personnel.
  • Assist visitors with questions, directions, and campus information.
  • Serve as the primary receptionist for Admissions.

    • Campus Visit Support

  • Assist with visit registration and visitor check-in.
  • Collect and organize campus visit data.
  • Generate visit reports and assist with tracking visitor metrics.
  • Make post-visit follow-up calls to prospective students and families.
  • Assist with visit-day logistics and preparation.

    • Administrative Support

  • Assist with various admissions projects as assigned.
  • Help maintain visitor materials and admissions inventory.
  • Support special events and large visit programs.

  • Coordinate with the Visits and Events Coordinator for hospitality needs during admissions events.

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