Welcome Ambassador

Welcome Ambassador

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Please see Special Instructions for more details.

All student employees will be required to submit employment verification documents on their first day of work. For a list of acceptable documentation, follow this link: student-employment-list-of-acceptable-documents.pdf

Position Details

Position Details

Student Employment Enrollment Requirements	Indiana State University student enrolled in at least 6 credit hours.
Comments to Applicants	All student employees will be required to submit employment verification documents on their first day of work. For a list of acceptable documentation, follow this link: student-employment-list-of-acceptable-documents.pdf
Notice of Vacancy Number	ST2600178
Job Title	Welcome Ambassador
Job Category	Regular Student Job
Job Type	Regular Student Jobs
Position Class Code	82100 Student Employee
Student Pay Grade	999
Hourly Wage/Salary	12
Job Summary/Basic Function	Provides general assistance to faculty, staff and students at Indiana State University. Responsibilities include guiding campus tours, completing office tasks, and assisting with preview day events.
Specific Responsibilities
Work Schedule	Mon -Fri 8:00 -4:30 with occasional weekends and evenings. Schedule to be determined by student worker availability and department need.
Desired Start Date	09/14/2026
Open Date	08/31/2026
Close Date	11/05/2026
Required Relevant Education & Experience	High School diploma or GED
Required Field(s) of Study	N/A
Preferred Relevant Education and Experience	Welcome Ambassadors must have completed at least one semester at Indiana State Univeristy
Supervisory Responsibilities	This job has no supervisory responsibilities.
Required Certificates, Licenses and Registrations
Other Required Certificates, Licenses and Registrations
Preferred Certificates, Licenses and Registrations
Preferred Other Certificates, Licenses and Registrations
Knowledge, Skills and Abilities	Able to learn and retain information, Able to multitask, Able to work carefully and politely around others, Demonstration of high ethical standards, integrity, professionalism, politeness, and courteousness, Excellent customer service skills, Excellent public speaking skills, Willing to interact with students
Other Knowledge, Skills and Abilities	Must be comfortable engaging in conversations with visitors.
NCAA Guidelines	All employees and staff of ISU are bound by all NCAA, Missouri Valley Conference and institutional rules and regulations pertaining to intercollegiate athletics and must conduct themselves in accordance therewith. For more complete information on the duties and obligations of ISU employees and staff in this regard, employees and staff should contact the Compliance Office in the ISU Athletic Department. No ISU employee (whether paid or a volunteer) shall knowingly influence others to furnish the NCAA or an ISU investigator/compliance officer false or misleading information concerning an individual’s involvement in or knowledge of matters relevant to a possible violation of an NCAA regulation. Failure to abide by this term of employment shall constitute unethical conduct as defined by the NCAA and may result in immediate suspension and/or termination of the employment relationship with ISU.

Job Duties

Essential Duties and Responsibilities

Serves as a positive representative of Indiana State University on a broad range of topics including but not limited to academics and student life Serve as a point of contact to answer prospective student and families questions Provide student perspective to prospective Student and families Greet and facilitate conversations with prospective students and families Facilitate and guide campus tours Share information about resources and activities available at Indiana State University Complete office tasks such as phone calls, emails, creating print materials, and making folders for prospective students Help maintain the Welcome Center by completing tasks such as restocking refreshments and cleaning the space Participate in campus visit presentations Assist with Indiana State University preview days and open houses Assist with all events hosted by New Student Programs Collaborate with all News Student Programs professional and student staff Utilize Slate, Teams and other programs during visits and events Complete other assigned tasks

Career Readiness Competencies

o Critical Thinking/Problem Solving: Exercise sound reasoning to analyze issues, make decisions, and overcome problems. The individual is able to obtain, interpret, and use knowledge, facts, and data in the process, and may demonstrate originality and inventiveness.


o Oral/Written Communications: Articulate thoughts and ideas clearly and effectively in written and oral forms to persons inside and outside of the organization. The individual has public speaking skills; is able to express ideas to others; and can write/edit memos, letters, and complex technical reports clearly and effectively.


o Teamwork/Collaboration: Build collaborative relationships with colleagues and customers representing diverse cultures, races, ages, genders, religions, lifestyles, and viewpoints. The individual is able to work within a team structure, and can negotiate and manage conflict.


o Digital Technology: Select and use appropriate technology to accomplish a given task. The individual is also able to apply computing skills to solve problems.


o Leadership: Leverage the strengths of others to achieve common goals, and use interpersonal skills to coach and develop others. The individual is able to assess and manage his/her emotions and those of others; use empathetic skills to guide and motivate; and organize, prioritize, and delegate work.


o Professionalism/Work Ethic: Demonstrate personal accountability and effective work habits, e.g., punctuality, working productively with others, and time workload management, and understand the impact of non-verbal communication on professional work image. The individual demonstrates integrity and ethical behavior, acts responsibly with the interests of the larger community in mind, and is able to learn from his/her mistakes.


o Career and Self Development: Identify and articulate one’s skills, strengths, knowledge, and experiences relevant to the position desired and career goals, and identify areas necessary for professional growth. The individual is able to navigate and explore job options, understands and can take the steps necessary to pursue opportunities, and understands how to self-advocate for opportunities in the workplace.


o Equity and Inclusion: Value, respect, and learn from diverse cultures, races, ages, genders, sexual orientations, and religions. The individual demonstrates openness, inclusiveness, sensitivity, and the ability to interact respectfully with all people and understand individuals’ differences.

Career Competencies

Competency:	Oral/Written Communications

Competency:	Teamwork/Collaboration

Competency:	Critical Thinking/Problem Solving

Competency:	Leadership

Competency:	Equity and Inclusion

Applicant Documents

Required Documents

1. Resume
2. References

Optional Documents

Supplemental Questions

Required fields are indicated with an asterisk (*).

1. * Are you currently in good academic standing with the University?
   • Yes
   • No
2. * Are you currently in good conduct standing with the University?
   • Yes
   • No