Voice & Data Network Specialist

Faculty/Directorate

Finance, Infrastructure and Human Resources

School/Function

IT Services

Contract type

Fixed Term Contract

Location of vacancy

Penrhyn Road

Actual hours

37

Salary from

44,154.00

Salary to

47,896.00

Posted Date

26/11/2024

Closing Date

08/12/2024

Ref No

4324

Documents

Our vision is for IT to be a valued business partner, providing innovative services to our students and staff and as Voice & Data Network Specialist, you will be responsible for both the technical delivery of the telephony transformation and the day-to-day management and support of the infrastructure, systems, and services. Your role will be key in ensuring that the new and existing Telephony technologies are fully supported and are highly available, reliable, and secure.

Working closely with the Network & Telephony Design Manager, you will play a key role in the creation of data and voice strategies and driving continual service improvement. As a technical subject matter expert in a team of voice and data specialists, you will define, develop, enforce, and maintain standards and controls for all data & voice related services/technology. You will also establish effective communications within IT Services and the wider University to ensure services are fit for purpose and fit for use.

This is a hands-on role, which would ideally suit someone who is forward- thinking, innovative, curious, high-energy, self-aware, who is passionate about making a positive difference, and who thrives in an inclusive and diverse university community. Ideally, you will have experience of working in mature environments where you have been involved in supporting a large-scale telephony & Network Infrastructure within a complex organisation. Working with the wider University you will understand how technology and IT services can impact both the student and staff experience providing recommendations on how we can exploit technologies within the Network & Telephony space.

Work at the forefront of digital technology

Information and Technology Services provides and supports digital services and facilities for students and staff to enable learning, teaching, research and administration. Our key functions are to innovate, implement and support an extensive range of digital services across the University to assist our community access and process information to achieve their goals.

In addition to making a valuable contribution to sustainability across the University, our staff share a high customer service ethic and commitment to continuous improvement.

This is a full time, fixed term position until 30 November 2026 with a starting salary of £44,154 per annum.

Interviews are expected to be held on Tuesday 17th December 2024.

For informal enquiries, please contact Larry Allotey, Network & Telephony Design Manager.

Bring your true self, expertise, and passion to Kingston where we are continuing to strive to build a university where authentic inclusion and belonging is at its heart. Every one of our staff and students' identities, backgrounds and diverse experiences makes us who we are - so harness and embrace yours by applying today. We welcome applications from Black, Asian and Minority Ethnic backgrounds, LGBTQ+ communities and those with disabilities.

We are a place-based organisation, proud of our location in Kingston and the civic role we play in our community. Our campuses inspire collaborative, innovative and creative communities. Being present on campus is important to us because it helps us to create a sense of belonging for both our staff and students. Therefore, staff are expected to be on campus for the majority of their working week.

Candidates must be able to demonstrate their eligibility to work in the UK in accordance with the Immigration, Asylum and Nationality Act 2006. Where required, this may include entry clearance or continued leave to remain under the Points Based Immigration Scheme.

To apply click on ‘Apply Now'. If, for accessibility reasons, you need to apply in an alternative format, please email [email protected] or call the HR Shared Services team on 020 8417 3118.