Visitor Services Assistant (0.6 FTE)

University of Oxford
February 14, 2024
Offerd Salary:£22,631
Working address:N/A
Contract Type:Other
Working Time:Part time
Working type:N/A
Ref info:N/A
Visitor Services Assistant (0.6 FTE)

Museum of Natural History, Parks Rd, Oxford OX1 3PW

We are recruiting two part-time Visitor Services Assistants to join our busy team.

About the role

Working under the supervision of the Visitor Services Manager, Visitor Services Assistants provide a friendly welcome to visitors to the Museum of Natural History (c. 800,000 visitors per year), and assist with enquiries. They will also encourage donations to the Museum and conversions to Gift Aid. The Visitor Services Assistants play an important role in ensuring visitor safety and in the security of the building and the Museum collection and give introductions to visiting groups.

This is a permanent, part-time post, working 21.9 hours per week every Sunday, Monday, and Tuesday.

For further details on the Museum please see our website www.

For any questions about the role, please contact Visitor Services Manager, Ellie Talbot ( [email protected])

About You

This role requires excellent interpersonal skills, a professional attitude and a flexible approach to work. Ideally the post holder will have experience of working in a museum or heritage visitor attraction, and experience working in a similar customer-focused environment.

The successful candidate will have a confident and proactive approach to dealing with problems and issues as well as a positive attitude and a desire to gain knowledge of the Museum and to share this with our visitors.

What We Offer

As an employer, we genuinely care about our employees' wellbeing and this is reflected in the range of benefits that we offer including:

  • An excellent contributory pension scheme
  • 38 days annual leave
  • A comprehensive range of childcare services
  • Family leave schemes
  • Cycle loan scheme
  • Discounted bus travel and Season Ticket travel loans
  • More information is available at https: //


    Our staff and students come from all over the world, and we proudly promote a friendly and inclusive culture. Diversity is positively encouraged, through diverse groups and champions, as well as a number of family-friendly policies, such as the right to apply for flexible working and support for staff returning from periods of extended absence, for example, shared parental leave.

    How to apply

    You will be required to upload your CV and a supporting evidence form using the attached template (or supporting statement) as part of your online application. Your supporting statement should list each of the essential and desirable selection criteria, as listed in the job description, and explain how you meet each one.

    Only applications received online by 12.00 midday (GMT) on Wednesday 14 February 2024 can be considered. Interviews are expected to take place on Tuesday 27 February.

    Contact Person : Recruitment Team Vacancy ID : 170637 Contact Phone : Closing Date & Time : 14-Feb-2024 12:00 Pay Scale : STANDARD GRADE 2 Contact Email : [email protected] Salary (£) : £22,631-22,681 per annum (pro-rata)

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