Department
Directorate of Technology, Estates and Facilities
Salary
£26,038 - £28,081 per year
Grade
Grade 3
Contract status
Fixed term
Hours of work
Full-time
Based at
University of York campus
Interview date
To be confirmed
Posted Date
24/01/2025
Apply by
13/02/2025
Job Reference
13768
Documents
Within DTEF, the Customer Experience Team oversees the University's main receptions. The team provides a friendly and welcoming reception service. Part of wider section. which also includes the Estates Help Desk, and Unicard & Car Parking teams, the reception team is dedicated to an excellent front of house service to students, staff and visitors.
As a University Receptionist, on a daily basis, you will be the first point of contact for students, staff and visitors. You will provide support, advice and redirect queries where relevant. The post holder will be required to be flexible according to the needs and resources of the University and may be requested to undertake other duties as appropriate to the grade of post.
A flexible, adaptable approach to work is necessary; whilst you will primarily be based at specific Reception areas, there will also be a requirement to cover other receptions across the University campus.
This post covers 7 days a week. Shifts are managed on a roster basis and will be a combination of early and late shifts between 06:50 - 23:00, averaging 37 hours a week
Skills, Experience & Qualification neededInterview date: tbc
For an informal discussion about the post, please contact: James Kennedy (Customer Experience Manager) 07552 285964 or email [email protected]
The University strives to be diverse and inclusive – a place where we can ALL be ourselves.
We particularly encourage applications from people who identify as Black, Asian or from a Minority Ethnic background, who are underrepresented at the University.
We offer family friendly, flexible working arrangements, with forums and inclusive facilities to support our staff. #EqualityatYork