Term-Limited Hospitality Assistant
Location: Houston, TX, United States · Reference: 5800
Position Summary:
The Term-Limited Hospitality Assistant serves as the primary point of contact
for guests and is directly responsible for delivering a high-quality
experience. This role is responsible for greeting customers, scanning student
ID cards, and verifying meal plans. Under the direction of the Hospitality
Manager, the Hospitality Assistant maintains the entire Front-of-House
(FOH), including restocking, preparation, and cleaning of stations to ensure
safety and sanitation regulations are met.
In addition to core front of house duties, the Dining Assistant will also
perform one or more specialized roles as needed, including:
Cashier
Dishwasher
Cold Prep
Bakeshop Prep
Restaurant Server
Banquet Server
Barista
Cohen House Steward
Weekly schedule will vary and will include working nights weekends and
holidays; the incumbent must be available to work any shift required.
Special Instructions to Applicants: All interested applicants should
attach a resume in the Supporting Documents section of the application,
preferably in a PDF format to avoid any formatting issues.
Ideal Candidate Statement:
The ideal candidate has experience working in a team-oriented, fast-paced
dining or restaurant environment and demonstrates strong communication and
organizational skills. They should be comfortable managing multiple
priorities, coordinating schedules, and providing exceptional customer service
while maintaining high standards .
Workplace Requirements:
This position is exclusively on-site, necessitating all duties to be
performed in-person. Per Rice policy 440 , work arrangements may be
subject to change.
Work environment is a commercial kitchen and includes exposure to
temperature extremes. Work hazards include exposure to chemicals, wet
floors, dangerous equipment (fryers, dough sheeter, tortilla machine,
stoves, ovens, knives, slicers, etc.), and hot oil, steam, and water.
Work areas include receiving docks, storerooms and kitchen spaces.
Exposure to work hazards including chemicals, hot oil, and dangerous
equipment is common.
Weekly schedule will vary and will include working on weekends and
holidays—must be available to work any shift required.
Physical Demands
Moderate to heavy physical activity, which includes the ability to lift
and carry objects up to 50 lbs. of force occasionally, up to 20 lbs.
frequently, and up to 10 lbs. constantly to move objects.
Regular activities include standing, walking, bending, and lifting for up
to eight hours per day.
Other physical requirements of the job include manual dexterity and the
ability to see, hear, reach, climb, and balance.
Requires walking or standing for up to eight hours per day.
Ability to bend, crouch, kneel, lift, see, reach, climb, and balance.
This role is classified as an Essential On-Campus Position, requiring on-site
presence to effectively carry out its vital functions. During emergencies or
crises, the employee is required to report to campus as directed to ensure
continuity of critical operations and must remain accessible to leadership to
fulfill responsibilities necessary for maintaining institutional functions.
This is a temporary term-limited position from August to May
Hiring Rate:$18.00 per hour
Non-Exempt (hourly) positions under FLSA are eligible for overtime
Minimum Requirements:
No formal education required
Two years or more (2+) months related in customer service
In lieu of the experience requirement, additional related education, above and beyond what is required, on an equivalent year-for-year basis may be substituted
Certified Food Handler's Permit (Houston) or equivalent (ServSafe)
Sufficient proficiency in speaking, reading, and writing the English
language necessary to perform the essential functions of this job,
especially with regard to activities impacting patrons or employee safety
or security
Skills:
Exceptional organization and time management
Able to work under minimum supervision
Excellent customer service, including patience and friendly demeanor
Able to document HACCP log sheets.
Must be able to speak and understand basic English.
Good interpersonal skills and ability to work as a team with others.
Able to read and understand standard recipes and production sheets.
Must be able to detect scents and discern flavors.
Preferences:
Six months related customer service
Experience working in a higher education institution
Familiarity with food safety regulations, including HACCP (Hazard
Analysis Critical Control Points).
Essential Functions:
Prepares and serves food items in accordance with menus and standardized
recipes
Participates in maintaining a high degree of sanitation within the kitchen
and serving area including cleaning standard kitchen equipment
Performs one or more specialized roles:
Cashier : Responsible for providing customer service to individuals
entering the unit, answering questions, and maintaining door security.
Shared responsibility for cleanliness and set-up at the front of the
house.
Dishwasher : Responsible for maintaining servery and kitchen
cleanliness. Assists in daily dishwashing, including pots and pans, and is
responsible for sweeping and mopping.
Cold Prep : Responsible for assisting with food production and
preparation of cold food items such as salads, fruit trays, and deli
items. Responsible for cleanliness and stocking of assigned work station
before, during, and after service.
Bakeshop Prep : Assist with the preparation and production of
baked goods, including pastries, cookies, and bread items. Maintain
cleanliness and organization of the workstation and ensure supplies are
properly stocked.
Restaurant Server : Responsible for providing professional table
service, including taking orders, serving food and beverages, and ensuring
a high-quality dining experience for Faculty Club guests.
Banquet Server : Responsible for the set-up, service, and breakdown of
special events and banquets; involves moving furniture, setting tables,
and serving large groups efficiently.
Barista: Responsible for preparing and serving specialty coffee
beverages and maintaining the cleanliness and stock of the coffee station.
Cohen House Steward : Responsible for maintaining the unique ambiance
and cleanliness of the Faculty Club's dining and meeting spaces, ensuring
all areas are guest-ready
Performs all other duties assigned
Additional Functions:
Knowledge of supplies, equipment, and/or services ordering and inventory
control procedures.
Ability to reconcile stock counts with report data to ensure accuracy.
Ability to analyze and solve inventory-related issues.
Proficiency in preparing routine administrative paperwork.
Ability to receive, stock, and/or deliver goods in a timely manner.
Familiarity with university invoicing procedures.
Rice University HR Benefits:https: // knowledgecafe.rice.edu/benefits
Rice Mission and Values :Mission and Values Rice University
Rice University is committed to ensuring Equal Employment Opportunity and
welcoming the fullness of diversity into our candidate pools. Rice considers
qualified applicants for employment without regard to race, color, religion,
age, sex, sexual orientation, gender identity, national or ethnic origin,
genetic information, disability, or protected veteran status. Rice also
provides reasonable accommodations to qualified persons with disabilities. If
an applicant requires a reasonable accommodation for any part of the
application or hiring process, please get in touch with Rice University's
Human Resources Office via email at [email protected] for support.
If you have any additional questions, please email us at [email protected] .
Thank you for your interest in employment with Rice University.
