Temporary Employer Engagement Coordinator

Chapman University

Temporary Employer Engagement Coordinator

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Please see Special Instructions for more details.

At Chapman University, we believe collaboration thrives through in-person engagement. This position is fully on campus, and employees work alongside colleagues, faculty, students, and staff each day to support our vibrant university community.Chapman University is an equal opportunity employer that provides equal employment opportunities to all individuals, regardless of their protected characteristics.  All qualified applicants and employees are encouraged to apply and will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, gender expression, national origin, ancestry, citizenship status, physical disability, mental disability, medical condition, military and veteran status, marital status, pregnancy, genetic information or any other characteristic protected by state or federal law.Applicants for Staff and Administrator positions must be currently authorized to work in the United States on a full-time basis. The offer of employment is contingent upon satisfactory completion and outcomes of a criminal background screening and returning to the Office of Human Resources a signed original acceptance of the Chapman University Agreement to Arbitrate.

Posting Details

Position Information

Position Title	Temporary Employer Engagement Coordinator
Position Type	Temporary
Job Number	SA91824
Full or Part Time	full-time 40 hours weekly
Fair Labor Standard Act Classification	Non-Exempt
Anticipated Pay Range	$23.00-$27.00
Pay Range Information	Chapman University is required to provide a reasonable estimate of the compensation range for this position. This range takes into account a variety of factors that are considered in making compensation decisions, including experience, skills, knowledge, abilities, education, licensure and certifications, and other business and organizational needs. Salary offers are determined based on the final candidate’s qualifications and experience, as well as internal equity and other internal factors. The anticipated pay range is not a promise of a particular wage.

Position Summary Information

Job Description Summary	Under the supervision of the Assistant Director of Employer Engagement (Assistant Director) and other Career and Professional Development (CPD) leadership, this position will serve as a part of the Employer Engagement team in creating a comprehensive, highly service-oriented functional area of the CPD. The Temporary Employer Engagement Coordinator (Coordinator) is responsible for developing and maintaining effective relationships with local, regional, national, and global employers to increase recruiting opportunities for all Chapman students and alumni. In collaboration with the Assistant Director, this role will support the hiring needs of employers, alumni, parents, and other stakeholders by maintaining exceptional customer service designed to enhance their relationship with the university and promote the strengths of Chapman students and alumni. This position will support the planning and execution of the university’s central recruiting programs, including career fairs, on-campus interviews, information sessions, and site visits, as well as managing the posting of employment and internship opportunities on the CPD’s job portals. To foster alumni engagement with current students to support their professional development, the Coordinator will execute the day-to-day administration and oversight of The Panther Network, including the biannual mentorship program.
Responsibilities	Employer Engagement and Recruiting Programs Support the day-to-day operations of the Employer Engagement team to provide excellent customer service experience for all employers, students, alumni, faculty, and other key stakeholders of the university. Oversee the administration of various recruiting programs, including career fairs, networking nights, information sessions, on-campus interviews, and employer site visits to support the hiring needs of employers and promote Chapman students and alumni. Manage event registrations, interview schedules, and information sessions for employers in Handshake. Establish new employer contacts and strengthen current employer contacts through outreach activities, such as cold calls, virtual meetings, employer visits, etc. to expand the number of internship and post-graduation opportunities for students. Work with the Marketing and Communications Manager on email marketing campaigns to new and existing employers to meet CPD goals. Collect data on engagement efforts and results through the Employer Relationship Management (ERM) system and adhere to a Standard Operating Procedure (SOP), including tracking and quantifying employer touch points (meetings, site visits, emails, phone calls, etc.) in accordance with the CPD’s KPIs. Work with the Assistant Director of Administration and Career Resources on the collection of event participation fees, creation or maintenance of online payment portals, reimbursement processing, etc. The Panther Network Serve as the primary departmental contact and project manager for The Panther Network, including overseeing the fall and spring mentoring programs. Collaborate with the Alumni Engagement team on The Panther Network, including the mentoring program participation and the matching of students to mentors. Handshake Platform and ERM Oversight Serve as Handshake’s primary point of contact on the Employer Engagement team and liaise with Handshake Customer Support as needed to resolve issues and request/implement new features. Track employer engagement (e.g., on-campus recruiting and other programs) in Handshake and in the ERM. Oversee employer data tracking and reporting within Handshake and the ERM. Oversee the approval of Handshake employers and jobs, while resolving any fraudulent employer or job posting issues by closing their Handshake account or posting and communicating with affected students with immediacy. Manage the job portal, encourage employer registration, and train employer partners on how to navigate the job portal and utilize various recruiting tools.
Required Qualifications	Associate’s degree or equivalent combination of education and relevant experience. 1-2 years of full-time professional experience, with a preference for experience in administration, recruiting, sales, development coordinator, or employer engagement in an academic, corporate, or related setting. A high level of professionalism and excellent customer service skills, including responsiveness to any inquiries from employers, students, alumni, and campus partners. Strong communication and interpersonal skills to relate to, network, and communicate effectively with a variety of constituents. Strong oral, written, and quantitative and culturally competent communication skills, including excellent use of grammar and proven ability to prepare, edit, and proofread documents and correspondence. Strong organizational skills, detail-oriented, and ability to remain flexible to changing business needs and priorities. Proven ability to manage several different projects simultaneously and under time pressure. Ability to formulate and communicate policies and procedures for recruiting and internship programs. Technical skills to learn and use enterprise systems and departmental applications related to the position, such as Handshake and PeopleGrove. Analytical skills to identify and research information, analyze and resolve problems, assess alternatives and escalate concerns when needed. Ability to demonstrate initiative in timely completing tasks, anticipate future needs, and work well in a team. Aptitude to understand and consistently ensure compliance with university policies, state and federal rules and regulations, including FERPA and data privacy and security regulations. Ability to use sound judgment, tact, and diplomacy and to maintain confidentiality at all times. Ability to work early mornings, evenings, and weekends and travel, as needed, to support the work of Chapman and the CPD.
Desired Qualifications	History of building partnerships with corporate leaders, hiring managers, and human resource professionals and maintaining strong client relationships to develop and expand employment opportunities for students. Proficiency in CRM/ERM systems (Salesforce preferred), SaaS platforms, and Microsoft Suite.
Special Instructions to Applicants	At Chapman University, we believe collaboration thrives through in-person engagement. This position is fully on campus, and employees work alongside colleagues, faculty, students, and staff each day to support our vibrant university community.Chapman University is an equal opportunity employer that provides equal employment opportunities to all individuals, regardless of their protected characteristics.  All qualified applicants and employees are encouraged to apply and will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, gender expression, national origin, ancestry, citizenship status, physical disability, mental disability, medical condition, military and veteran status, marital status, pregnancy, genetic information or any other characteristic protected by state or federal law.Applicants for Staff and Administrator positions must be currently authorized to work in the United States on a full-time basis. The offer of employment is contingent upon satisfactory completion and outcomes of a criminal background screening and returning to the Office of Human Resources a signed original acceptance of the Chapman University Agreement to Arbitrate.
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Pre-screening Questions

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Applicant Documents

Required Documents

1. Resume
2. Cover Letter

Optional Documents