Team Leader - UECS Essex Sport

Team Leader - UECS Essex Sport

Reference: REQ10334

Job details

Job referenceREQ10334 Application closing date28/10/2026 LocationColchester Salary£26,650.29 - £27,343.79 per annum Employment typePermanent, Full-time Job category/typeUECS Attachments REQ10334 Jobpack.pdf

Team Leader - UECS Essex Sport

Job description

***Internal Applicants Only***

Department

Essex Sport

We’re a university where curiosity prevails and were exploring new ways of thinking and pushing boundaries, isn’t just encouraged, it’s expected. 

Set in Wivenhoe Park, 200 acres of award-winning parkland, the University of Essex Colchester campus contains an extensive offer of sports facilities providing opportunities for students, staff and the wider community to participate in sport and physical activity. 

Facilities include the Essex Sport Arena, a 1,600-seat spectator venue, opened in 2018 and host to events such as professional netball and basketball matches, as well as a huge variety of community activities and events.  The Essex Sport Gym has around 6,000 student, staff and public members and boasts industry leading equipment and online customer engagement platforms.  Outdoors one of the largest tennis domes of its type in the country, and synthetic and natural turf pitches accommodate a wide range of sports.  Our staff are committed to, and passionate about improving people’s lives through sport and physical activity.

An exciting new position of Team Leader has been created within Essex Sport with a focus on achieving excellent customer service standards throughout our facilities. Candidates will have a high-quality work ethic and experience working within a multifaceted sporting environment. 

Duties of the Role

The Team Leader (Outdoor facilities) will assist the on-shift Duty Managers in ensuring that sports facilities and activities are operated and delivered in accordance with the required high standards of customer service.  The Team Leader will assist the Duty Manager with overseeing the Sports Assistants. The role will maintain a high degree of visibility throughout the facility proactively managing facilities and activities and resolving customer queries.  The Team Leader will deputise for the Duty Manager when required, including on a regular basis on weekend shifts.

The Team Leader will also assist the Duty Manager in delivering in-person and digital engagement activities and behaviours with gym customers, and in organising and delivering activities to promote membership sales including gym tours.

Skills and qualifications required

An ideal candidate will be passionate about Health and Fitness and wanting to help others achieve their health and lifestyle goals. Applicants will have a Level 2 fitness qualification and a sports qualification or equivalent experience.

The successful person will have experience working within a sports environment and working large multifaceted sporting events. They will be able to motivate and inspire teams to achieve outstanding customer service throughout all sports facilities. A high-quality work ethic and attention to detail is a must. 

The successful person must have excellent communication skills both verbally and written and the ability to engage and build strong relationships with key internal, external partnerships and stakeholders. We are looking for a strong team player who work well within a team but can work independently.

Applicants will have a good knowledge of relevant health and safety regulations. Desirable attributes would also include experience working with a leisure management system and be defibrillator trained. 

At the University of Essex, internationalism and diversity is central to who we are and what we do. We are committed to being a cosmopolitan, internationally oriented university that is welcoming to staff and students from all countries, faiths and backgrounds, where you can find the world in one place.

To support this commitment we have our Global Forum, a staff-led network that promotes and celebrates the rich cultural diversity among Essex staff, and our Colchester campus based Faith Centre, which hosts regular services, meetings and events organised by our chaplains and faith representatives.

Please see the attached job pack, which contains a full job description and person specification which outlines the full duties, skills, qualifications and experience needed for this role plus more information relating to the post. We recommend you read this information carefully before making an application.  Applications should be made on-line, but if you would like advice or help in making an application, or need information in a different format, please email [email protected] 

*More information: Working at the University

Apply online Send to a friend

Team Leader - UECS Essex Sport

Job description

***Internal Applicants Only***

Department

Essex Sport

We’re a university where curiosity prevails and were exploring new ways of thinking and pushing boundaries, isn’t just encouraged, it’s expected. 

Set in Wivenhoe Park, 200 acres of award-winning parkland, the University of Essex Colchester campus contains an extensive offer of sports facilities providing opportunities for students, staff and the wider community to participate in sport and physical activity. 

Facilities include the Essex Sport Arena, a 1,600-seat spectator venue, opened in 2018 and host to events such as professional netball and basketball matches, as well as a huge variety of community activities and events.  The Essex Sport Gym has around 6,000 student, staff and public members and boasts industry leading equipment and online customer engagement platforms.  Outdoors one of the largest tennis domes of its type in the country, and synthetic and natural turf pitches accommodate a wide range of sports.  Our staff are committed to, and passionate about improving people’s lives through sport and physical activity.

An exciting new position of Team Leader has been created within Essex Sport with a focus on achieving excellent customer service standards throughout our facilities. Candidates will have a high-quality work ethic and experience working within a multifaceted sporting environment. 

Duties of the Role

The Team Leader (Outdoor facilities) will assist the on-shift Duty Managers in ensuring that sports facilities and activities are operated and delivered in accordance with the required high standards of customer service.  The Team Leader will assist the Duty Manager with overseeing the Sports Assistants. The role will maintain a high degree of visibility throughout the facility proactively managing facilities and activities and resolving customer queries.  The Team Leader will deputise for the Duty Manager when required, including on a regular basis on weekend shifts.

The Team Leader will also assist the Duty Manager in delivering in-person and digital engagement activities and behaviours with gym customers, and in organising and delivering activities to promote membership sales including gym tours.

Skills and qualifications required

An ideal candidate will be passionate about Health and Fitness and wanting to help others achieve their health and lifestyle goals. Applicants will have a Level 2 fitness qualification and a sports qualification or equivalent experience.

The successful person will have experience working within a sports environment and working large multifaceted sporting events. They will be able to motivate and inspire teams to achieve outstanding customer service throughout all sports facilities. A high-quality work ethic and attention to detail is a must. 

The successful person must have excellent communication skills both verbally and written and the ability to engage and build strong relationships with key internal, external partnerships and stakeholders. We are looking for a strong team player who work well within a team but can work independently.

Applicants will have a good knowledge of relevant health and safety regulations. Desirable attributes would also include experience working with a leisure management system and be defibrillator trained. 

At the University of Essex, internationalism and diversity is central to who we are and what we do. We are committed to being a cosmopolitan, internationally oriented university that is welcoming to staff and students from all countries, faiths and backgrounds, where you can find the world in one place.

To support this commitment we have our Global Forum, a staff-led network that promotes and celebrates the rich cultural diversity among Essex staff, and our Colchester campus based Faith Centre, which hosts regular services, meetings and events organised by our chaplains and faith representatives.

Please see the attached job pack, which contains a full job description and person specification which outlines the full duties, skills, qualifications and experience needed for this role plus more information relating to the post. We recommend you read this information carefully before making an application.  Applications should be made on-line, but if you would like advice or help in making an application, or need information in a different format, please email [email protected] 

*More information: Working at the University

Apply online Send to a friend