Challenge and support our team in the delivery of superior levels of
customer service
Great opportunity to deliver value with your leadership and management
skills
Drive continuous improvement
The Role
Continuing, Full Time
Level 7 - $95,414 to $104,255 pa (plus 17% superannuation)
Albury-Wodonga, Bathurst, Wagga Wagga
As the Team Leader, Enrolments, you will coordinate the activities for the
University at a specific stage of the student lifecycle to ensure timely and
effective client focussed service delivery and promotion of a culture of
continuous improvement and innovative solutions.
More specifically this role will be responsible for a range of processes and
activities relating to the management and administration of Enrolments and
Progression in accordance with the timelines across the student lifecycle.
To be successful you will have:
Ability to effectively manage a team with demonstrated people management
and team building skills.
Superior communication skills and capability to foster professional
relationships.
Demonstrated ability to evaluate operation procedure, policies and systems
and make recommendations for improvement.
Demonstrated attention to detail with ability to analyse and interpret
policy, maintain data integrity, resolve problems for clients and assess
performance.
Application Requirements
Applicants are expected to apply online and address the selection criteria in
the position description. If you experience difficulties applying online or
for further information on completing the application process please visit our
how to apply page or contact us.
About Us
Charles Sturt University is a young and growing university committed to
developing far-sighted people who help their communities grow and flourish. We
make a significant contribution to the prosperity and vibrancy of our rural
and regional communities, with a reach and impact across Australia and
internationally. We work together with industry, communities and students to
create new thinking, inspire each other and make a positive and progressive
contribution to the world.
The Division of Student Experience provides strategic leadership and delivery
of innovative non-academic services across the student lifecycle, easing
administrative burden and creating engaging and motivating touchpoints for
students and stakeholders.
Student Administration is responsible for a range of administrative processes
and services across the student lifecycle and academic calendar. These
services extend from the student's first enrolment all the way through to
their graduation, at the completion of their study. The team prides itself on
being a contemporary, comprehensive and client focused unit that's main
mission is to ease the administrative burden for students and staff. Student
Administration incorporates the following units: Enrolment, International
Enrolments and Partners, Timetable and Completion, Examinations and Results
and Systems.
Charles Sturt University offers a great work-life balance, professional
development opportunities and generous financial benefits.
Charles Sturt University is an equal opportunity employer committed to
diversity and inclusion. This is demonstrated through our Athena SWAN Bronze
Institutional Award and our participation as a member in the Australian
Workplace Equality Index. Applications are encouraged from Indigenous
Australians; people with a disability; women (particularly for senior and
non-traditional roles); people who identify as LGBTIQA+; and those from
culturally and linguistically diverse backgrounds.
This position is open to Australian Citizens and Permanent Residents; or
applicants who hold a current valid work visa commensurate with this position.
Further Information
Additional information is available in the position description or by
contacting:
Donna Browne Manager, Fees and Enrolments (Acting)
[email protected]
Ph: 02 6933 2298
Closing Date: 11 pm, 13 February 2024
