Deadline
Oct 19, 2026
Closing today
Location
N/A
Canada
Employment
Permanent
Full time
Reference
N/A
Posted
Oct 15, 2026
Offered salary$69,324 to $79,581 per annum
About the role
Team Lead, Records & Registration
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Please see Special Instructions for more details.
Interested applicants must submit their application and all required documents online on the Douglas College Career Site www.douglascollegecareers.ca.Qualified internal applicants shall be given first consideration in filling the position. Please ensure your resume clearly explains how you meet the required knowledge, skills and abilities of the position for which you are applying.
JOB OPPORTUNITY
Position Information| Location | New Westminster Campus |
|---|---|
| Salary Range | $69,324 to $79,581 per annum, which includes a special allowance of $7,500 per annum. Salary and wage increments will be in accordance with the Collective Agreement. |
| The Opportunity | Douglas College is seeking a collaborative and student-focused Team Lead, Records & Registration to support the delivery of high-quality enrolment and student services across the College. Reporting to the Assistant Registrar, this role combines operational leadership, staff training & development, student information system expertise, and continuous process improvement to ensure an exceptional student experience. The Team Lead provides day-to-day coordination and guidance to a team of enrolment professionals in student records and registration. Working closely with Enrolment Services leadership, the Team Lead oversees operational processes, interprets College and government policies, identifies opportunities to improve service delivery, and helps implement innovative solutions that enhance efficiency and support student success. The successful candidate will play a central role in training and staff development by designing and delivering comprehensive onboarding and professional development programs, developing instructional materials, and ensuring team members have the knowledge and tools required to provide outstanding service. The Team Lead also contributes to system enhancements, business process improvements, reporting, and special projects that support institutional objectives. This position is ideal for an experienced post-secondary service professional who thrives in a fast-paced environment, enjoys leading and mentoring others, and is committed to fostering an inclusive and supportive learning community. The successful candidate will bring strong problem-solving, communication, and relationship-building skills, along with a passion for improving processes and helping students achieve their educational goals. |
| WHO WE ARE |
Do what you love. Be good at it. That’s how Douglas College defines a great career. It’s a philosophy that resonates through our classrooms, our offices and our boardrooms. It inspires our students and drives us to make Douglas College one of BC’s Top Employers. We love what we do. And we’re looking for passionate, motivated people to join us in making one of Canada’s best degree-granting colleges even better. Be a part of an institution where everyone is committed to empowering successful students, creating responsive learning environments, fostering social and environmental responsibility, and supporting healthy learning and work environments. |
| WHAT WE OFFER | We offer the opportunity to do what you do best in an inclusive, collaborative and collegial environment. At Douglas, our goal is to ensure our people are valued and supported by promoting a healthy work-life balance, professional growth, and development, as well as a safe and respectful workplace.
For more benefits information, click here! |
| WHAT IT TAKES |
For the Full Job Description, click here. |
| Additional Information |
|
| Posting Number | 02875SA |
| Position Title | Team Lead, Records & Registration |
| Anticipated Start Date | 11/02/2026 |
| End Date | |
| Needs a Criminal Records Check | No |
| Open Date | 10/13/2026 |
|---|---|
| Close Date | 10/19/2026 |
| Open Until Filled | No |
| Maximum Number of References | 3 |
| Minimum Number of References | 2 |
| Equity Statement | Douglas College is committed to fostering a diverse, inclusive and equitable learning and working environment. In support of this journey, we welcome all people to apply, including people from groups that are experiencing inequity, including, but not limited, to Indigenous Peoples, racialized or persons of colour, persons with mental or physical disabilities, persons who identify as women, and/or persons of marginalized sexual orientations, gender identities and expressions, and persons of all faith identities, age, marital status, and parental status. |
| Important Note | Qualified internal applicants must apply by October 19, 2026 to be given first consideration. Click the link at the top of this page to apply directly to this posting. |
Supplemental Questions
Required fields are indicated with an asterisk (*).
- *
How did you first find out about this employment opportunity?
- Douglas College Careers Site
- Indeed
- Social Media (Facebook, Instagram)
- Personal Referral
- Agency Referral
- Professional Association Website
- Colleges and Institutes Canada (CICAN)
- Canadian Association of University Teachers (CAUT)
- Douglas College CareerHUB
- Career Fair or Other Hiring Event
- Other
- Glassdoor
- *
If you are not a Canadian Citizen or Permanent Resident, do you currently have a valid Canadian work permit?
- Yes
- No
- Not Applicable
- *
If you have a valid Canadian work permit, please indicate expiry date and the type of work permit you hold. (Type N/A if not applicable).
(Open Ended Question)
- *
Are you a current or former Douglas College employee/student?
- Current employee
- Former employee
- Current student
- Former student
- None of the above
- *
If you are a current/former employee/student, enter your ID number. (Type in N/A if not applicable.)
(Open Ended Question)
- *
If you are a regular or auxiliary staff member of the College, are you currently on your probation/trial period at the College?
Please note that Article 28.5 (a) of the Collective Agreement (BCGEU) states - "...regular employees shall not be eligible to apply for another regular posted position within their initial probation period...", and Article 28.5 (b) states - "...employees shall not be eligible to apply for another posted position within their trial period unless the posted position constitutes a promotion or results in a change from auxiliary to regular status...".
- Yes
- No
- Not an employee
- *
Employees are required to report to the college in person, promptly and reliably, as required by their position. To meet this obligation, they must reside within a commutable distance to the college for the duration of their employment.
Please confirm that you can fulfill this requirement.
- Yes, I can fulfill this requirement
- No, I cannot fulfill this requirement
Documents Needed to Apply
Required Documents- Resume
- Cover Letter
- References with Contact Information
How to apply
Read the full posting, then apply through the employer's own site. Applications are handled by the institution, not by AcademicGates.
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