Team Lead - Flight Operations
Location: Budapest, Hungary · Reference: 3145
Team Lead - Flight Operations
Are you the one we are looking for as a Team Lead for our in-house travel
department in Budapest? You will be part of a passionate and fast-paced travel
team in our centrally located office in Budapest. We work in EF's Flight
department who collaborate closely with our Language Abroad offices globally.
You will be responsible for producing cost-effective safe flight solutions for
our students. We start your journey to take care of our students from Europe
and Latin America, these students are traveling on language programs to our
schools throughout the world. But since we are a global company, your
responsibilities will grow over time.
Your responsibilities.
Provide timely and efficient support/ communication for our Sales offices
Make sure your team is happy while working in a high performing company
under pressure
Provide excellent services for flight reservations and ticketing through
Amadeus
Book and manage train bookings with Eurostar
Significant product & service knowledge with hands on reservation and
ticketing skills
Obsession about cost-effective transport solutions and want to work
towards budget and quality targets
Works closely with all our teams to provide best options for our extremely
important students
Understanding the importance of strong relationships with airlines when
handling any issues or exceptions
Your qualifications & experiences
A degree in tourism, hospitality, or related disciplines is preferred
To have minimum 3 years of work experience within either travel/tourism
industry, transport/logistics, or operations is a plus
Excellent written and spoken skills in English is key. Any other language
is an advantage
You can master communication, and possess problem-solving skills
Attention to detail and accuracy is in your DNA
GDS experience - Amadeus is a must
If you have been working or studying in an international environment then
you are a given in our team
EF Education First is fully licensed IATA Agency and can offer excellent
career opportunities in a dynamic and forward-thinking international business
with a high degree of independence.
What EF offers
Discounts on EF programs for Staff, and Staff Friends and Family for all
EF Programs
Free use of EF Hello: a premium Language Learning App
Tuition Reimbursement for continued Education
Referral Bonus for all referred staff hires (equivalent for 500 USD)
Discounts with our hotel and travel partners
And much more…
