System Administrator

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Communication Guidelines for Status Updates

To help our team work efficiently and provide timely service to everyone, we kindly ask that candidates refrain from calling the department for routine status updates regarding requests, applications, or ongoing matters.

Our team processes inquiries, we do not hire for them. Only the hiring department hires and reviews candidates in the order they are received. Frequent status calls may delay response times by reducing the time available to complete pending work.

If additional information or documentation is required, a member of the hiring team will contact you directly. If you are chosen for the position, you will be notified through the appropriate communication channel.

We appreciate your patience and cooperation as we work to serve all employees fairly and efficiently.

Thank you for your understanding and support.

Title Information

Hours of Work 8:00 AM - 5:00 PM M-F

Position Information

Official TSU Title System Administrator Grant Title N/A Job Description Summary / TWC Summary We are looking for an innovative and dynamic ServiceNow Administrator to join our IT team. You will oversee the configuration and administration of our ServiceNow platform to ensure it meets the needs of our user community. In this role, you will serve as the subject matter expert for the ServiceNow platform, providing end-to-end administration, configuration, implementation, and maintenance to support OIT operations. You will leverage your IT expertise to integrate systems, support business processes, and ensure that our ServiceNow environment is optimized, secure, and aligned with organizational goals. Essential Duties Summary

% FTE 1.0 Hiring Range $64,197.37 - $81,851.64 Education Bachelor's degree in computer science, information technology, computer information systems, or a similar field, or equivalent years of experience. Required Licensing/Certification ServiceNow Certified System Administrator Knowledge, Skills, and Abilities Knowledge of:

Skills:

Ability to:

Work Experience Required Experience:

Preferred Experience:

Working/Environmental Conditions

Desired start date Position End Date (if temporary)

Posting Detail Information

UA EEO Statement It is the policy of Texas Southern University to provide a work environment that is free from discrimination for all persons regardless of race, color, religion, sex, age, national origin, individuals with disability, sexual orientation, or protected veteran status in its programs, activities, admissions or employment policies. This policy of equal opportunity is strictly observed in all University employment-related activities such as advertising, recruiting, interviewing, testing, employment training, compensation, promotion, termination, and employment benefits. This policy expressly prohibits harassment and discrimination in employment based on race, color, religion, gender, gender identity, genetic history, national origin, individuals with disability, age, citizenship status, or protected veteran status. This policy shall be adhered to in accordance with the provisions of all applicable federal, state and local laws, including, but not limited to, Title VII of the Civil Rights Act.

Close Date Open Until Filled (overrides close field) Yes Special Instructions to Applicants Open to all applicants.

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