Success Coach/Recruiter, HEP Program (Part-Time)
Salary
Depends on Qualifications
Location
Main Campus, NC
Job Type
Part Time
Division
Office of Continuing Education
Department
Transitional Studies
Opening Date
08/06/2026
FLSA
Non-Exempt
Job Vacancy Details
Under general supervision, the Success Coach/Recruiter provides front-line
support, registration, clerical coordination, and customer service for the
High School Equivalency Program (HEP). Supports recruitment and outreach to
identify, inform, and enroll eligible students across the College's service
area. The role maintains plans/executes recruitment presentations,
partnerships, and campaigns, including bilingual information where appropriate
while also facilitating career exploration and some career advising for
students. The position works regularly with individuals who may not speak
English.
This is a part-time, up to 29 hours per week position.
What You'll Do
Plan, coordinate, and deliver recruitment and outreach activities; conduct
presentations to local/regional entities to recruit eligible HEP students.
Provides case management, advising, and retention support through regular
communication, barrier resolution, referrals, appointment scheduling, and
ongoing follow-up.
Maintain an active outreach presence; develop and distribute recruitment
flyers/brochures; support social/media messaging.
Conduct intake conversations, help to determine eligibility, and assist
with creation/maintenance of student portfolios.
Build and sustain partnerships with community organizations, employers,
schools, churches, and service agencies.
Provide group/individual information sessions; share program, admissions,
and support services information; make timely follow-ups.
Coordinate student development activities and collaborate with staff
supporting counseling, tutoring, and placement.
Assists students in developing academic, career, and transition goals and
connects them with appropriate college, workforce, and community
resources.
Travel within the College service area; participate in local/state
trainings relevant to HEP outreach and recruitment.
Our Values:
At Pitt Community College, our culture is built on excellence, collaboration,
innovation, accountability and a student-centered focus. We expect our
employees to embrace the following cultural statements:
Every role contributes to student success.
We treat one another with respect and work together as one team.
We embrace creativity, adaptability, and new ideas to stay relevant.
We act with integrity, accountability, and responsible stewardship.
We put students first, designing programs and services that help them
thrive in college, career and life.
What We Are Looking For
Minimum Qualifications
Associate degree
At least two (2) years of experience in student recruitment, advising,
retention, case management, community outreach, education, workforce
development or a closely related field
Valid driver's license required
OR equivalent combination of education and experience which provides the
required skills, knowledge, and abilities may be considered
Preferred Qualifications
Bachelor's degree
Bilingual (Spanish-English)
Experience working with migrant communities, underserved populations,
grant-funded programs, adult education, and/or community college student
support services
Required Knowledge, Skills & Abilities
Maintains knowledge of HEP grant requirements, the communities served by
the HEP grant, and current developments in adult education, student
support, and related initiatives.
Demonstrates exceptional organizational skills in managing schedules,
appointments, student contacts, recruitment activities, events, follow-up
tasks, deadlines, and required documentation.
Strong verbal, written, interpersonal, and presentation skills.
Ability to explain program requirements and services clearly to
individuals with varying levels of English proficiency.
Additional Information
Work Environment: Work is performed in a combination of office, classroom,
community, and outreach settings. Frequent contact with prospective and
enrolled students, families, College employees, employers, schools, churches,
community organizations, and service agencies. Work may involve interruptions,
competing priorities, scheduled appointments, public presentations, and
interactions with individuals experiencing educational, financial, personal,
or language-related barriers. Regular travel throughout the College's service
area is required. Requires appropriate handling of confidential student and
program information and compliance with FERPA and other applicable privacy
requirements.
Physical Demands:
The physical demands described here are representative of those that must be
met to successfully perform the essential functions of this position:
Ability to sit and work at a computer for extended periods.
Frequently communicates in person, by telephone, through virtual
platforms, and in group-presentation settings.
Ability to stand and walk for extended periods during recruitment events,
presentations, and community activities.
Ability to regularly travel by automobile to off-site locations.
Bend, stoop, reach, and perform repetitive hand and wrist movements
associated with computer and office-equipment use.
Set up, transport, and distribute recruitment materials, displays,
supplies, and equipment.
Occasionally lift, carry, push, or pull materials weighing up to
approximately 25 pounds.
Read information presented in electronic and printed formats and
accurately enter and review data.
Function effectively in environments with varying noise levels, lighting,
temperatures, and accessibility conditions.
Normal Working Hours: Part-Time, up to 29 hours per week as determined by
the supervisor and department needs; flexibility needed to work some evenings
and weekends.
01
Please select your highest level of education.
Some High School, Did Not Graduate
High School or Equivalent
Some College
Associate's Degree
Bachelor's Degree
Master's Degree/Post Graduate
Doctorate
02
Do you possess a valid driver's license with a clean driving record?
Yes
No
03
Please briefly summarize your experience as it relates to the position
description.
Required Question
Employer
Pitt Community College
Address
PO Drawer 7007
Greenville, North Carolina, 27835
Phone
252-493-7753
Website
https:// www. pittcc.edu
