Student Worker: Evening Technology Support for HyFlex Modality
Location: Kansas - Olathe, KS · Type: Part Time
Description
THIS IS FOR CURRENT MNU STUDENTS ONLY
THIS IS FOR FEDERAL WORK STUDY ELIGIBLE and NON-FEDERAL WORK STUDY STUDENTS
Position Overview: We are seeking a motivated and tech-savvy student
worker. This role is focused on providing technical support for evening
classes conducted in a HyFlex modality, where courses are delivered
simultaneously to both in-person and remote students. The student worker will
ensure that all technology used in the classroom, such as audio-visual
equipment, streaming tools, and collaboration platforms, operates smoothly to
enhance the learning experience.
Anticipated Start Date: August 2026
Key Responsibilities:
Technical Support:
Provide real-time troubleshooting for technology used in HyFlex
classrooms, including video conferencing tools (e.g., Zoom), projectors,
microphones, cameras, and other AV equipment.
Assist faculty and students with setup and operation of classroom
technology, ensuring smooth transitions between in-person and remote
participants.
System Monitoring:
Monitor the performance of classroom technology during live sessions to
identify and resolve issues promptly.
Perform regular checks on classroom equipment to ensure everything is
functioning well.
User Assistance:
Offer hands-on support to faculty members during class sessions,
addressing any technical issues that arise
Provide support for students who are joining through Hyflex.
Report any recurring technical issues to the IT department for further
investigation and resolution.
Collaboration:
Work closely with the IT department and other student workers to ensure
consistent support coverage.
Participate in training sessions to stay updated on new technologies and
support procedures
Qualifications
Qualifications:
Education:
Current enrollment as a student at MNU, preferably with a focus on IT, Computer Science, or related fields.
Technical Skills:
Basic knowledge of AV equipment and troubleshooting techniques.
Familiarity with video conferencing tools (e.g., Zoom, Teams) and learning management systems (e.g., Canvas, Blackboard).
Proficiency in using both Windows and Mac operating systems.
Soft Skills:
Strong problem-solving abilities and attention to detail.
Excellent communication skills, with the ability to explain technical concepts to non-technical users.
Ability to work independently and manage time effectively.
Availability:
Must be available to work evening shifts as required.
Application Process:
Interested candidates should submit their resume and a brief cover letter
explaining their interest in the position and relevant experience to Dr. Todd
Frye at [email protected].
