MS
Administration/Managerment

Student Worker - Athletics Ticket Office (Work-Study)

Deadline
Jan 23, 2027
Closing in 96 days
Location
N/A
United States
Employment
None
Full or part time
Reference
N/A
Posted Sep 08, 2026

About the role

Student Worker - Athletics Ticket Office (Work-Study)

Location: Emmitsburg Campus · Type: Part time · Posted: 2026-07-27 · Reference: R0001239

Position Title:

Student Worker - Athletics Ticket Office (Work-Study)

Job Description:

The Athletics Ticket Office Work-Study Student Assistant provides outstanding customer service while supporting the daily operations of the Athletics Ticket Office. This position assists with ticket sales, game-day operations, customer inquiries, and administrative tasks to ensure a positive experience for fans, students, alumni, and guests. Student employees serve as ambassadors for the Athletics Department by demonstrating professionalism, reliability, and excellent customer service.

Essential Duties and Responsibilities

  • Sell tickets for athletic events using the department's ticketing system.
  • Process cash, credit card, and electronic payments accurately.
  • Assist customers in person, by phone, and via email with ticket purchases, event information, and seating questions.
  • Support game-day ticket operations, including will-call distribution, ticket scanning, and customer assistance.
  • Help organize and stock ticket office supplies.
  • Follow NCAA, conference, university, and Athletics Department policies and procedures.
  • Perform other duties as assigned by the Ticket Office staff.
  • Qualifications

  • Eligible for Federal Work-Study employment.
  • Strong communication and interpersonal skills.
  • Excellent customer service and problem-solving abilities.
  • Basic computer proficiency, including Microsoft Office and email.
  • Ability to learn ticketing software and point-of-sale systems.
  • Strong attention to detail and ability to handle confidential information.
  • Dependable, punctual, and able to work independently and as part of a team.
  • Salary and Hours

  • Students are paid the current minimum wage for Maryland.

  • Students will work a total of eight (8) hours per week.

  • Full Time/Part Time:

    Part time

    How to apply

    Read the full posting, then apply through the employer's own site. Applications are handled by the institution, not by AcademicGates.