About the role
Department
Environment and Geography
Salary
£28,081 - £31,387 per year (reduced pro rata for part time working)
Grade
Grade 4
Contract status
Fixed term
Hours of work
Full-time (flexibility available)
Based at
University of York campus
Interview date
To be confirmed
Posted Date
19/12/2024
Apply by
12/01/2025
Job Reference
13762
Documents
The role of Student Services Administrator will be responsible for the provision of a professional, efficient administrative service supporting a wide range of teaching, learning and assessment activities from the point of student enrolment through to graduation. You may work with either our undergraduate, postgraduate taught, or postgraduate research programmes.
You will be working within a larger Student Services team as part of a unified team in both the Department of Environment and Geography and the Department of Chemistry, who support each other on a daily basis, and which is at the heart of the student experience. You will be required to work with colleagues across the University to ensure the service functions effectively, working in accordance with the University and Departmental policies and procedures. Administering a portfolio of modules and/or programmes, you will work closely with academic and other professional service colleagues to ensure the excellent and efficient running of our degree programmes.
This role is ideal for someone who is passionate about working with students, making a difference and achieving results. You will be a brilliant communicator, have good time management skills and be strong at developing relationships. You will also have a real eye for detail, a focus on continuous improvement and the drive to get things done.
Skills, Experience & Qualification neededExperience in providing front-line customer service in a busy environment, to a high standard
Ability to manage own workload and prioritise tasks to produce work to a high standard
Accurately record, analyse, interpret and report information/data
Organise activities and resources
Use digital technologies including Google applications and/or Microsoft Office
Interview date : To be confirmed
For informal enquiries : please contact Erica Cushworth at [email protected]
The University strives to be diverse and inclusive – a place where we can ALL be ourselves.
We particularly encourage applications from people who identify as Black, Asian or from a Minority Ethnic background, who are underrepresented at the University.
We offer family friendly, flexible working arrangements, with forums and inclusive facilities to support our staff. #EqualityatYork
How to apply
Read the full posting, then apply through the employer's own site. Applications are handled by the institution, not by AcademicGates.