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Based in Student and Academic Services at the City West Campus
About You
You are a highly motivated team-player with a passion for exceptional customer service. With outstanding organisation skills and the developed ability to multitask, you are someone who genuinely enjoys delivering high standard administrative services.
With a can-do attitude and excellent communication skills, you're looking for your next challenge to expand your horizons and join a fun team culture!
About the Role
Reporting to the Team Leader: Campus Central, you will act as a first point of reference for, and manage administration enquiries from students, staff, alumni and members of the public via phone, email, chat and face-to-face. You will provide quality customer service, liaise with other areas of the University such as Academic Units, Student and Academic Services to ensure timely and accurate responses.
About Student and Academic Services (SAS)
The Student and Academic Services (SAS) Unit provides senior leadership, guidance and services which enable the University to maximise the success and experience of all UniSA students. Acting as a key partner and facilitator with academic units, and working collaboratively with other central units, SAS is responsible for the development and maintenance of student facing services, policy, information systems and procedural frameworks. The Unit coordinates and provides quality assurance for a number of University functions including student support, admissions, enrolments, research candidature, examinations, graduations, student finance and scholarships.
About UniSA
The University of South Australia is Australia's University of Enterprise. Our culture of innovation is anchored around global and national links to academic, research and industry partners. Our graduates are the new urban professionals, global citizens at ease with the world and ready to create and respond to change. Our research is inventive and adventurous and we create new knowledge that is central to global economic and social prosperity.
Essential Skills and Experience
Benefits
Getting a great job working with the best is just the start. UniSA rewards its staff with a wide variety of benefits such as:
Culture
At the University of South Australia, we value workplace diversity and are committed to providing a supportive, inclusive, and respectful work environment for all people. We strongly encourage applications from Aboriginal and Torres Strait Islander Peoples, women, members of the LGBTIQ+ community, people of culturally diverse backgrounds and people with disability.
Start Your Unstoppable Career
For a copy of the position description and to apply, please visit Working at UniSA. Applicants are required to upload a cover letter and resume only.
Please address your cover letter to Laura Gomes, Consultant: Recruitment Central. For further information about the position or the recruitment process, please contact UniSA Recruitment Central on +61 8 8302 1700 or via email at [email protected] using job reference number 6669.
Applications close: 11:30pm Wednesday 13 November 2024
We are committed to providing an equitable and barrier free recruitment process and encourage you to share any support, adjustments and/or access requirements you have by contacting our Recruitment Central team on [email protected]. Anything you tell us will be kept completely confidential
Applications welcomed from Australian or NZ citizens, Australian permanent residents and those who have the legal right to work in Australia for the term of appointment. Pursuant to the Child Safety (Prohibited Persons) Act 2016 (the Act) and the Child Safety (Prohibited Persons) Regulations 2019 (the Regulations), this position has been deemed prescribed. This role will require the successful candidate to hold a current Working with Children Check.
#S-DNI #LI-DNI
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How to apply:
Applications must be lodged online, please note UniSA does not accept applications via email.
UniSA is committed to developing a diverse workforce and a constructive enterprising culture in which everyone can thrive.
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