Student Returns & Data Quality Co-ordinator

Faculty/Directorate

Academic Services

School/Function

Education

Contract type

Permanent

Location of vacancy

Penrhyn Road

Actual hours

37

Salary from

33,238.00

Salary to

37,599.00

Posted Date

09/01/2025

Closing Date

02/02/2025

Ref No

4357

Documents

We are seeking experienced Student Records, Data & Returns Officer to join our Student Records Team at Kingston University.

The role will have primary responsibility for administration of student loan reconciliation for undergraduate and postgraduate students. This includes maintenance of the database, scrutinising student's attendance, withdrawals, transfers, suspensions, and academic history. This will also include the monitoring of students' maintenance payments and grants as well as assisting with the processing of bursaries, ensuring they are released in a timely manner.

The role is also responsible for collating data from faculties to ensure teaching courses are setup on the Student Loan Company (SLC) database (Course Management Services) with accurate term dates and fees in line with the Admission's cycle.

In this highly collaborative role, you will work closely with a wide range of internal and external stakeholders, fostering a culture of inclusivity, transparency, and mutual respect.

We are looking for a professional, friendly, self-motivated, and excellent team player. You will be working in an inclusive environment alongside a small but friendly team that supports one another through the day to day running of the Student Record's office.

You will have excellent communications skills, attention to detail, and a confident and proactive approach to your work. The ability to build good working relationships with colleagues across the university is essential, and listening effectively and responding sensitively to others is important. You will work closely with the Assistant Registrar (Student Records & Returns) and the Finance team.

Please note this is a hybrid role and you will be expected to work 60% of the working week on campus, please consider this when applying for the role.

The Academic Services Directorate includes Research & Impact, Knowledge Exchange, Academic Registry, Quality Assurance and Enhancement and the Learning and Teaching Enhancement Centre. Collectively the Directorate supports academics in their research and KE activities and supports some of the University's governance and decision-making committees, maintains academic regulations, develops and implements academic policies, oversees the quality and standards of academic provision and leads the development of education practices across the University.

The Directorate is responsible for stimulating cutting edge research, impact and knowledge exchange and supporting a vibrant community of graduate research students, to increase the volume, impact and visibility of our research and business activities. We actively liaise with Faculties and researchers to support and develop research activities across all disciplines and provide related training and development opportunities. We foster interdisciplinary working to promote, advance and share knowledge with the overall aim of securing new revenue sources and contributing to regional prosperity. Our goal is to foster and sustain a vibrant research culture in which our researchers and research students can flourish.

As a directorate, we identify opportunities for innovation, see change as an opportunity, value constructive feedback and share good practice across the University.

This is a full time, permanent position with a starting salary of £33,238 per annum.

Interviews are expected to be held on w/c 10 February 2025.

For informal enquiries, please contact Mr Philip Hutchinson, Student Records Manager.

Bring your true self, expertise, and passion to Kingston where we are continuing to strive to build a university where authentic inclusion and belonging is at its heart. Every one of our staff and students' identities, backgrounds and diverse experiences makes us who we are - so harness and embrace yours by applying today. We welcome applications from Black, Asian and Minority Ethnic backgrounds, LGBTQ+ communities and those with disabilities.

We are a place-based organisation, proud of our location in Kingston and the civic role we play in our community. Our campuses inspire collaborative, innovative and creative communities. Being present on campus is important to us because it helps us to create a sense of belonging for both our staff and students. Therefore, staff are expected to be on campus for the majority of their working week.

Candidates must be able to demonstrate their eligibility to work in the UK in accordance with the Immigration, Asylum and Nationality Act 2006. Where required, this may include entry clearance or continued leave to remain under the Points Based Immigration Scheme.

To apply click on ‘Apply Now'. If, for accessibility reasons, you need to apply in an alternative format, please email [email protected] or call the HR Shared Services team on 020 8417 3118.