Messages
To proceed, please enable JavaScript in your internet browser. After enabling JavaScript, you will need to close and re-open this browser window.
Based in the Student and Academic Services Unit at the City West campus
About You
You are an experienced administrator with exceptional customer service skills and a keen eye for detail. You have a proactive approach, consistently delivering results and providing innovative solutions. Your exceptional communication skills enable you to convey information with clarity and diplomacy. You thrive in collaborative environments, motivating others and demonstrating resilience in the face of challenges.
About the Role
Reporting to the Student Finance and Enrolment Team Leader, you will ensure smooth processing of student payments, refunds, internal payment requests and fee waivers. You will maintain enrolment and class schedule data, ensuring data integrity. You will assess and process post census changes of enrolment and fees in special circumstances and staff administrative errors. You will provide detailed advice to students and staff on enrolment and fee matters, on the phone and via email using the Service Cloud.
About the Student and Academic Services Unit
Student and Academic Services (SAS) provides senior leadership in student and academic administration in a distributed service environment. It is responsible for the development and maintenance of policy, information systems and procedural frameworks. The Unit coordinates and provides quality assurance for a number of University functions including student admissions, enrolments, examinations, graduations, student finance and scholarships.
About UniSA
The University of South Australia is Australia's University of Enterprise. Our culture of innovation is anchored around global and national links to academic, research and industry partners. Our graduates are the new urban professionals, global citizens at ease with the world and ready to create and respond to change. Our research is inventive and adventurous and we create new knowledge that is central to global economic and social prosperity.
Essential Skills and Experience
Benefits
Getting a great job working with the best is just the start. UniSA rewards its staff with a wide variety of benefits such as:
Culture
At the University of South Australia, we value workplace diversity and are committed to providing a supportive, inclusive, and respectful work environment for all people. We strongly encourage applications from Aboriginal and Torres Strait Islander Peoples, women, members of the LGBTIQ+ community, people of culturally diverse backgrounds and people with disability.
Start Your Unstoppable Career!
For a copy of the position description and to apply, please visit Working at UniSA. The online application form will list the specific selection criteria that you need to address.
Please address your cover letter to Laura Gomes, Consultant: Recruitment Central. For further information about the position or the recruitment process, please contact UniSA Recruitment Central on +61 8 8302 1700 or via email at [email protected] using job reference number 6960.
Applications close: 11:30pm Wednesday 5 February 2025
We are committed to providing an equitable and barrier free recruitment process and encourage you to share any support, adjustments and/or access requirements you have by contacting our Recruitment Central team [email protected]. Anything you tell us will be kept completely confidential.
Applications welcomed from Australian or NZ citizens, Australian permanent residents and those who have the legal right to work in Australia for the term of appointment.
#S-DNI
CLICK HERE for Position Description Opens in new window
How to apply:
Applications must be lodged online, please note UniSA does not accept applications via email.
UniSA is committed to developing a diverse workforce and a constructive enterprising culture in which everyone can thrive.
IMPORTANT: This site is optimised for the latest versions of Internet Explorer, Safari, Firefox and Chrome. Note that earlier versions of any browsers mentioned are supported, but likely to demonstrate slower response times.
By choosing to continue, you agree to the privacy policy. Show Privacy Policy Opens in new window