Student Experience Officer

University of Exeter
March 06, 2024
Offerd Salary:£32,332
Working address:N/A
Contract Type:Other
Working Time:Part time
Working type:N/A
Ref info:N/A
Job details

Job reference


Date posted


Application closing date



Exeter (Hybrid)


Salary will be £32,332 per annum pro rata on Grade E, subject to knowledge, skills and experience.


Generous holiday allowances, flexible working, pension scheme and relocation package (if applicable).

Contractual hours




Job category/type

Admin, Professional, Managerial


P89294 JD.pdf
Student Experience Officer

Job description

Education and Academic Services, Learning Experiences and Innovation

This new part-time (0.6 FTE) post is available immediately on a permanent basis. This role offers the opportunity for hybrid working – some time on campus and some from home.

Summary of the role

The Student Experience Officer (SEO) will work across the Faculty of Health and Life Sciences Departments on the University's Streatham Campus to coordinate activities that enhance the student experience. These will include supporting existing networks and activities, and helping to design, promote, deliver, evaluate, and embed initiatives and activities that enhance the student experience. The SEO will work directly on priority areas for enhancing the student experience and ensure the spread of best practice across the relevant departments.

This is an exciting opportunity to join Learning Experiences & Innovation (LXI) - the ‘go-to' service across the Exeter learning community in uplifting our students, academics, staff and partners to co-create a distinctive learning experience where every learner thrives.

About Learning Experiences & Innovation

LXI consists of seven main units; Educator Development, Student Voice & Change, Learning Development, Learning Design, Experimentation & Innovation; Programme Design & Quality Enhancement, and Educational Policy, Quality & Standards. The teams work alongside and in support of several portfolios focussed on the University's key strategic aims (Online Education, Education Strategic Delivery, Innovation Piloting and Scaling, and Taught Portfolio) and the priorities of its Faculties (Environment, Science and Economy; Health and Life Sciences; Humanities, Arts and Social Sciences).

LXI is part of the Education and Academic Services which brings together all the key administration and educational support that underpins the student and educator experience. Alongside LXI this includes Faculty Operations, Sport, Arts and Culture and all elements of Education and Student Support.

The post holder will report to the Student Experience Manager.

Please ensure you read the Job Description and Person Specification for full details of this role.

The University of Exeter

We are a member of the prestigious Russell Group of research-intensive universities and in the top 200 universities in the world (Times Higher Education World University Rankings 2024 and QS World University Ranking 2024). We combine world-class teaching with world-class research, achieving a Gold rating in the Teaching Excellence Framework Award 2023, underpinned by Gold ratings for Student Experience and Student Outcomes.

Our world-leading research impact has grown more than any other Russell Group university in recent years, and we are home to some of the world's most influential researchers, seeking to answer some of the most fundamental issues facing humankind today. More than 99 percent of our research is of international quality and 47 percent is world-leading (2021 Research Excellence Framework).

We encourage proactive engagement with industry, business and community partners to enhance the impact of research and education and improve the employability of our students. Read about our world leading research – Green Futures and how we are transforming education for a changing world. We are located in a beautiful part of the country and Exeter (a fast growing tech hub) is one of only a few UK cities to have been designated as a UNESCO Creative City

Our Equality, Diversity and Inclusion Commitment

We are committed to ensuring reasonable adjustments are available for interviews and workplaces.

Whilst all applicants will be judged on merit alone, we particularly welcome applications from groups currently underrepresented within our working community.

With over 30,000 students and 7,000 staff from 150 different countries we offer a diverse and engaging environment where our diversity is celebrated and valued as a major strength. We are committed to creating an inclusive culture where all members of our community are supported to thrive; where diverse voices are heard through our engagement with evidence-based charter frameworks for gender (Athena SWAN and Project Juno for Physics), race equality (Race Equality Charter Mark), LGBTQ+ inclusion (Stonewall Diversity Champion) and as a Disability Confident employer.

We are proud signatories of the Armed Forces Covenant and welcome applications from service people.


We offer some fantastic benefits including:

  • 41 days leave per year
  • options for flexible working
  • numerous discounts at leading retailers
  • onsite gyms on all of our campus' and a cycle to work scheme
  • sector leading policies around maternity, adoption and shared parental leave (up to 26 weeks full pay), paternity leave (up to six weeks full pay) and a Fertility Treatment Policy
  • stunning campus environments in Exeter and Cornwall, in the beautiful South West of England
  • Further information

    Please contact Roscoe Hastings, Director of Teaching Excellence & Enhancement, telephone (07469377888) or email [email protected].

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