Student Engagement Officer

Birkbeck, University of London
February 12, 2024
Offerd Salary:£32,962
Working address:N/A
Contract Type:Open-ended
Working Time:Full time
Working type:N/A
Ref info:N/A
Student Engagement Officer

Birkbeck, University of London, is seeking a talented Student Engagement Officer to support the academic activities of the College and the schools therein.

Salary range

£32,962 rising to £37,143

Contract type

Open ended


Full time



Business Unit

School of Social Sciences

Closing date for applicants


Ref No


Birkbeck, University of London, is seeking a talented Student Engagement Officer to support the academic activities of the Faculty of Humanities and Social Sciences and the schools therein.

Particularly, you will work with teaching staff and with professional and support colleagues across the College, especially with Programme Managers and those in Student Support Services, to support students.

As Student Engagement Officer, you will monitor the engagement data of students in the faculty, contacting students at risk of non-progression or non-continuation and set up measures to help them to re-engage and succeed. This will include onward referral where necessary to ensure that they receive personalised and targeted interventions to meet their engagement and welfare needs.

You will be required to adopt a flexible approach to work and must be willing to become involved in projects within the Faculty of Humanities and Social Sciences to enhance progression rates and study outcomes.

Ideally, you will have:

  • Understanding of the needs of a diverse student body and of current issues and trends in the higher education sector
  • Understanding of confidentiality and safeguarding when dealing with vulnerable students, including knowledge of data protection issues
  • Good verbal and written communication skills with the ability to work sensitively with other people's needs.
  • If this sounds like the role for you, then we would love to hear from you.


    £32,962 rising to £37,143 per annum. Grade 5 on the College's London Pay Scale.

    The salary quoted is on the College's London Pay Scale which includes a consolidated Weighting/Allowance which applies only to staff whose normal contractual place of work is in the London area.

    Terms and Conditions

    Permanent, full time (35 hours a week) contract, with some occasional evening and weekend work by arrangement. Please submit an application form for consideration. Closing date: 12 February 2024, interview date: 15 February 2024.


    If you would like to know more about the role of Student Engagement Officer, please click on apply below or contact Suzie Morris, Director of Education Strategy, via [email protected] More information at www.

    If you have technical issues or difficulties using the recruitment portal please contact [email protected] providing your name and the job reference number of the position. While we are happy to respond to all informal enquiries, only formal applications through the online system will be considered.

    Birkbeck offers a competitive salary and pension scheme, 31 days paid leave, flexible working arrangements and some of the most generous benefits in the HE sector, all while being located right in the heart of Central London.

    We welcome applicants from all sections of the community. The College is committed to improving the gender and cultural diversity of its workforce, holding an Athena SWAN award and operating Disability Confident & Mindful Employer schemes.

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