About the role
Posting Information
Requisition 202600024STTitle Student Employee-SHSU Online-Support Desk Assistant Employee Class Student Employee College Work Study Position No Department SHSU Online Division Division of Academic Affairs Hours per week 28 Hiring Rate $15/hour Preferred Student Classification Nature & Purpose of Position This job posting is for our weekday shift. Times you could be scheduled to work may vary anywhere from 8:00am to Midnight, Monday through Friday.
The Student Assistant position with the 24/7 Online Support Desk is a technical troubleshooting and customer service focused position. Student assistants provide basic technical support to faculty and students within Blackboard. Prior knowledge is not necessary, we will train you on how to use Blackboard and all related tools and systems. A qualified applicant would be someone that enjoys working with technology, has a passion for problem solving, and who brings a positive, team-focused energy to enhance the team's collaborative atmosphere.
Other Requirements for the Position You must be currently enrolled as a student at Sam Houston State University taking at least 6 credit hours to be eligible for this position.
Our offices are located off the main campus, so employees are responsible for their own transportation to and from work. Open Date 05/23/2025 Position Number
Contact Information
Contact Name & Title SHSU Online StaffContact Phone (936) 294-2780 Contact Email [email protected] Contact Building & Room # Contact Fax Contact Instructions Summary
EEO Statement
EEO Statement Sam Houston State University is an Equal Employment Opportunity Employer and Smoke/Drug-Free Workplace. All qualified applicants will receive consideration for employment without regard to race, creed, ancestry, marital status, citizenship, color, national origin, sex, religion, age, disability, or protected veteran status. The University takes seriously the initiative to ensure equal opportunity in the workforce and to comply with Title VII as interpreted by the U.S. Supreme Court. Sam Houston State University is an “at will” employer. Employees with a contract will have additional terms and conditions. Security-sensitive positions at SHSU require background checks in accordance with Education Code §51.215.
Annual Security and Fire Safety Report Applicant DocumentsRequired Documents
Optional Documents
Supplemental QuestionsRequired fields are indicated with an asterisk ().
How to apply
Read the full posting, then apply through the employer's own site. Applications are handled by the institution, not by AcademicGates.