Application Restrictions
Open to both Internal and external
Job Type
Support Staff (CUPE)
Posting In effect from
17/4/2024
Closing Application Date
30/4/2024
Closing date for internal CUPE applicants
30/4/2024
Applications will be reviewed commencing the “closing date for internal CUPE
applicants” and may continue until the position is filled.
Internal CUPE applicants must submit their application by 4pm on the
“closing date for internal CUPE applicants” for their Seniority to be
recognized. Applications received after the "closing date for internal CUPE
applicants" will be considered alongside external applicants.
Full/Part Time
Full Time
Support Type
Ongoing
Anticipated Start Date
3/6/2024
Position End Date (If Applicable)
The Hours of work are subject to change depending upon departmental
requirements
Schedule
The hours of work will be Monday to Friday, 7 hours a day, 8:30 am to 4:30 pm
Schedule Description
DUTIES
Educate, advise and facilitate the provision of financial resources to current
and potential students in order to remove financial barriers, award financial
incentives and provide the financial knowledge necessary to attract students
to TRU and retain them through graduation.
MAJOR DUTIES & RESPONSIBILITIES
Administer financial aid and award programs, including managing funds, reconciliation, institutional or government reporting, and program utilization review, for aid and award programs, the WorkStudy program, and authorizing loans from university funds.
Confidentially interview and advise students regarding the availability, eligibility requirements, and terms and conditions for obtaining, maintaining and if necessary appealing all forms of internal and external awards and financial aid including government student assistance, including policy interpretation.
Educate current and potential students, and where applicable parents, and the TRU community on student financial literacy, including budgeting, financial planning, loans, collection agencies, consumer information and related issues such as default of loans, credit ratings, and terms of debt repayment.
Coordinate and adjudicate applications for institutional and government aid and award funding, including exercising discretionary authority to award funds in extenuating circumstances, and provide oversight of the notification and award distribution processes.
Maintain and recommend enhancements to system data tracking, processing and reporting. Manipulate extracted data for analysis.
Participate in school liaison, recruitment, and orientation activities, including creating/managing web related resources & inquiries. May include travel and occasional evening and weekend work.
Write and update various electronic and print communication pieces of the department and references to the department's services in other university and external communications.
Assign work to clerks and auxiliary staff.
REPORTS TO
Aid Coordinator
QUALIFICATIONS
EDUCATION:
A bachelor degree in a related field
EXPERIENCE:
Three years' progressively advanced Student Awards or related experience
in a policy intensive educational setting with significant student contact
SKILLS, KNOWLEDGE OR ABILITIES RELATED TO THE JOB
Demonstrated strong communication skills, both verbal and written
Demonstrated ability to use Excel, ERP applications (such as Banner,
Colleague, PeopleSoft), and MS Word
Ability to exercise tact, diplomacy and discretion with students, parents,
and colleagues
Ability to work independently or as a team, while managing multiple
demands with varying deadlines
Ability to exercise strict adherence to detail
Demonstrated strength in time management, analytical reasoning, and
problem solving
Ability to effectively advise distraught and/or emotional students
Ability to interpret complex policies and procedures surrounding the
administration of bursaries, scholarships, awards, medals, and all forms
of government assistance
WORKING CONDITIONS
Sitting at desk and computer for extended periods of time
Extensive contact with students, including those with a variety of
disabilities; dealing with challenging or difficult personalities under
stress
General office conditions
The salary for the above position is determined by the Collective Agreement
with the Canadian Union of Public Employees, Local 4879, as it presently
exists.
Pay Band
$34.52 - $38.35 ( CUPE Grade 10 (90% - 100%) )
Salary rate
This Position is not subject to a 90% start rate for new Employees.
Location
Kamloops, BC CA (Primary)
# of Hires Needed
1
Organizational Unit
Thompson Rivers University -> Enrolment Services
Diversity and Inclusion Commitment:
Thompson Rivers University is strongly committed to hiring based on merit with
a focus on fostering diversity of thought within our community. We welcome
those who would contribute to the further diversification of our staff, our
faculty and its scholarship including, but not limited to, women, Indigenous,
Black and People of Colour, persons with disabilities and persons of any
sexual orientation or gender identity. Please note that all qualified
candidates are encouraged to apply, however applications from Canadians and
permanent residents will be given priority.
NOTE: To learn more about Thompson Rivers University or living in Kamloops
or Williams Lake please visit our Careers website. External Candidates invited
to interview will be required to bring a copy of their transcripts to the
interview.
