Student Adviser Team Leader (Student Services)

University of Queensland
March 07, 2024
Offerd Salary:$96,649
Working address:N/A
Contract Type:Other
Working Time:Full time
Working type:N/A
Ref info:N/A
  • Student Affairs Division

  • This is a full-time continuing position with salary in the range $96,649 - $105,244, plus a generous super allowance of up to 17%.

  • Join our friendly team in a great work environment.

  • Bring your supervisory experience in supporting mental health, wellbeing, welfare and learning support services.

  • Belong to a vibrant community where your work genuinely makes an impact.

  • Based at our St Lucia campus

  • About This Opportunity

    To provide students with assistance and support through all aspects of student life. This includes advice on financial assistance, accommodation, diversity, disability, inclusion and health and wellbeing related issues. In addition, the Principal Student Adviser proactively develops and leads programs to address issues impacting on students.

    Principal Student Advisers offer:

  • Tailored support for international students, addressing transitional challenges and facilitating goal achievement through individual or group sessions.

  • Guidance and assistance for students with disabilities, devising reasonable assistance plans to enhance their learning experience.

  • Collaborate within Student Services, representing across campuses and liaising with key providers such as Student Counselling and Academic Units, and serve as a referral point for external and internal resources.

  • Key responsibilities will include:

  • Provide tailored support to international and disabled students for academic and personal success.

  • Collaborate with university departments to deliver comprehensive student services.

  • Develop and manage support programs, supervise staff, and coordinate crisis interventions.

  • Evaluate programs, conduct research, and advocate for student needs.

  • Maintain partnerships and fulfill administrative duties as required.

  • Any other duties as reasonably directed by your supervisor.

  • About You


  • Relevant degree (e.g. Social Work, Sociology, Behavioural Science, or Psychology) plus four years of experience, or equivalent education/experience mix.

  • Strong organizational skills for event management and multitasking.

  • Exceptional communication, negotiation, and advisory abilities.

  • Proven track record in developing strategies for student support and independent learning

  • Proficiency in electronic environments and online information delivery.

  • Ability to maintain confidentiality, coordinate programs, and understand diverse student needs.

  • Desirable

  • Experience and demonstrated ability to provide welfare, academic or disability support services, particularly in a tertiary or related environment.
  • You must have unrestricted work rights in Australia for the duration of this appointment and may be required to complete background checks including, criminal history and education checks.

    About UQ

    As part of the UQ community, you'll have the opportunity to work alongside the brightest minds, who have joined us from all over the world.

    Everyone here has a role to play. As a member of our professional staff cohort, you will be actively involved in working towards our vision of a better world. By supporting the academic endeavour across teaching, research, and the student life, you'll have the opportunity to contribute to activities that have a lasting impact on our community.

    Join a community where excellence is at the core of our culture, contributions are valued and a range of benefits and rewards are available, such as:

  • 26 weeks paid parental leave or 14 weeks paid primary caregiver leave.

  • 17% superannuation contributions

  • 17.5% annual leave loading

  • Access to flexible working arrangements including hybrid working options, flexible start/finish times, purchased leave, and a condensed fortnight.

  • Health and wellness discounts – fitness passport access, free yearly flu vaccinations, discounted health insurance, and access to our Employee Assistance Program for staff and their immediate family

  • On campus childcare options

  • Cheap parking (from just $5.75 a day)

  • Salary packaging options

  • Want to Apply?

    All applicants must upload the following documents in order for your application to be considered:

  • Cover letter addressing the ‘About You' section

  • Resume

  • For more information about this opportunity, please contact Des Minton at [email protected]. For application queries, please contact [email protected] stating the job reference number (below) in the subject line.

    Applications close Thursday, 7 March 2024 at 11.00pm AEST (Job Reference Number - R-35735). Please note that interviews have been tentatively scheduled for 15 March 2024.

    At UQ, our strength lies in our diverse colleagues. We're dedicated to equity, diversity, and inclusion , fostering an environment that mirrors our wider community. We're committed to attracting, retaining, and promoting diverse talent. Reach out [email protected] for accessibility support or adjustments.

    If you are a current employee (including casual staff and HDR scholars) or hold an unpaid/affiliate appointment, please login to your staff Workday account and visit the internal careers board to apply for this opportunity. Please do NOT apply via the external job board.

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