Sterile Processing Supervisor - Duke Health Cary
Work Arrangement:
Requisition Number: 272169
Regular or Temporary: Regular
Location:
Cary, NC, US, 27519
Personnel Area: DUKE HOSPITAL
Date: Aug 29, 2026
At Duke Health, we're driven by a commitment to compassionate care that
changes the lives of patients, their loved ones, and the greater community. No
matter where your talents lie, join us and discover how we can advance health
together.
Location:
Duke Health Cary Hospital
General Description of the Job Class
Provides frontline operational leadership and oversight for the Sterile
Supply Processing at Duke Health Cary. Responsible for coordinating daily
operations, supporting staff performance, and ensuring efficient, safe,
and high-quality service delivery.
Directly supervises sterile processing personnel during specified shifts,
facilitating staff and departmental efficiencies while monitoring the
daily operations of the department to ensure that appropriate quality and
productivity levels are achieved. Ensures compliance with infection
control policies and AAMI, AORN, and Joint Commission standards. Acts as a
liaison between the OR and SPD, facilitating all instrumentation being
ready on time, supporting all customers of the department. Assures
compliance with infection control and sterilization standards, ensuring
that sterilization practices and all equipment used for decontamination
and sterilization meet quality standards. Assists staff with performance
improvement. Supervisory responsibilities include staff selection,
orientation/onboarding, performance evaluation, counseling, and staff
development.
Duties and Responsibilities of this Level
Schedules and supervises the work of assigned staff to ensure smooth
workflow in the department. Schedules staff in accordance with department
needs. Acts as a knowledge resource to staff in matters of department
processes, technical skills, equipment, supplies and/or regulatory
requirements.
Selects, trains and manages the performance of staff. Provides daily
direction to staff. Sets goals for individuals and for the team. Acts as a
mentor and coach and provides development and growth opportunities for
staff.
Coordinate and maintain departmental workflow in decontamination, the
inspection of instruments/trays, cleaning, assembling and packaging of
surgical instruments, medical/surgical materials and equipment.
Proficiency in utilization of instrumentation bar code tracking systems
(SPM, Epic and Dove Tree).
Monitors inventory of supplies, equipment. Coordinate procurement and
stocking activities. Analyze usage patterns of supplies and recommend
optimal par levels. Assists in developing goals, targets and action plans.
Facilitates timely ordering of instrumentation and supplies. Identifies
opportunities for cost reduction and expense control. Provides management
with information for forecasting future instrumentation/equipment needs.
Track and document lost or damaged equipment and supplies.
Identifies opportunities to improve work processes and enable achievement
of goals in quality, productivity and customer satisfaction. Provides a
forum for staff involvement in problem identification and resolutions.
Develops and implements solutions to address opportunities to improve
quality, safety, efficiency and productivity.
Provides for ongoing communications with staff and ancillary departments.
Participates in hospital teams, as assigned, in order to share
information, problem solve, and evaluate the impact of services to
receiving departments.
Required Qualifications at this Level
Education :
Associate's degree required or equivalent experience
Experience :
Minimum of three years of experience as a Sterile Processing Technician to
include either one year of previous leadership experience in a team
lead/supervisory or peer leadership capacity.
In addition to extensive SPD knowledge, other skillsets preferred are as
follows; strong customer service, team building, multitasking, attention
to detail, organization, and with demonstrated communication skills
(diplomacy and tact). Licensure: As applicable to role
Certification :
Current certification as a Sterile Processing Technician through an
accredited organization (CRCST - Certified Registered Central Service
Tech, HSPA, or Certified Sterile Processing and Distribution Technician
CBSPD).
Distinguishing Characteristics of this Level
Provides direct, day-to-day operational supervision focused on execution
and staff support under guidance of leadership.
Additional Information
This job description is intended to provide a representative summary of
duties and may include other responsibilities as assigned.
Duke University is an Equal Opportunity Employer committed to inclusion
and diversity.
Duke is an Equal Opportunity Employer committed to providing employment
opportunity without regard to an individual's age, color, disability, gender,
gender expression, gender identity, genetic information, national origin,
race, religion, sex (including pregnancy and pregnancy related conditions),
sexual orientation or military status.
Duke aspires to create a community built on collaboration, innovation,
creativity, and belonging. Our collective success depends on the robust
exchange of ideas—an exchange that is best when the rich diversity of our
perspectives, backgrounds, and experiences flourishes. To achieve this
exchange, it is essential that all members of the community feel secure and
welcome, that the contributions of all individuals are respected, and that all
voices are heard. All members of our community have a responsibility to uphold
these values.
Essential Physical Job Functions:
Certain jobs at Duke University and Duke University Health System may include
essential job functions that require specific physical and/or mental
abilities. Additional information and provision for requests for reasonable
accommodation will be provided by each hiring department.
Nearest Major Market: Raleigh
