Specialist, Admissions
Salary
$40,268.80 - $52,535.60 Annually
Location
Prescott Campus, Prescott, AZ
Job Type
Full Time
Job Number
2026-00217
Department
Admissions
Opening Date
08/27/2026
Description
Benefits
Questions
Description of Position
The Admission Specialist is the first point of contact in YC's holistic
approach to student success. The specialist plays a critical role in guiding
prospective students through the new student checklist and supporting students
as they transition from applicant to enrolled status. This includes assisting
with the application process, coordinating placement testing, managing
transcript requests, advising on financial options, explaining residency
requirements, guiding students through the identity verification process, and
connecting students with the appropriate academic advisor.
The Admission Specialist ensures that each student receives personalized
support and accurate information to make informed decisions about their
educational journey. The Admission Advisor is also responsible for assisting
personal interest and continuing students as they navigate registration and
program progression.
Essential Duties and Responsibilities
Assist students through walk-ins, phone calls, email, chatbot services,
and other communication platforms, adapting service delivery to meet
individual student needs.
Guide prospective students through the admissions process from inquiry to
enrollment by evaluating individual circumstances and recommending
appropriate pathways.
Independently assess, prioritize, and respond to student needs by
exercising sound judgment to determine appropriate next steps throughout
the admissions and enrollment process.
Manage prospective, new, transfer, continuing, returning, and personal
interest students, independently balancing competing priorities while
ensuring timely follow-up and completion of milestones.
Analyze and troubleshoot complex admission application issues, identifying
barriers to enrollment and determining appropriate resolutions in
accordance with college policies, procedures, and regulatory requirements.
Exercise independent decision-making when resolving student concerns,
escalating issues only when circumstances fall outside established
guidelines or require policy interpretation.
Review admission applications, supporting documentation, and student
records for accuracy and completeness while identifying discrepancies and
determining appropriate corrective actions.
Maintain current and accurate demographic and academic information in
student information systems, ensuring data integrity and compliance with
institutional standards.
Document student interactions, progress, decisions, and follow-up actions
to ensure continuity of service and accurate institutional records.
Schedule, monitor, and evaluate student progress through the New Student
Checklist, proactively identifying students at risk of stopping out and
implementing appropriate outreach strategies.
Determine the appropriate academic advising referral based on a student's
educational goals, academic interests, and program requirements.
Provide comprehensive information regarding Yavapai College programs,
admissions requirements, enrollment procedures, academic policies, and
available student resources.
Assist personal interest students in navigating registration processes
while independently resolving registration-related questions and
identifying available resources.
Coach students in developing self-sufficiency by teaching them to
effectively navigate college systems, including DegreeWorks, the YC
Portal, Canvas, and other student success technologies.
Guide students through identity verification requirements and determine
appropriate documentation needed to satisfy institutional and regulatory
standards.
Collaborate with staff, and departments across the College to resolve
complex student issues, improve processes, and promote student success,
retention, and completion.
Participate in recruitment, outreach, orientation, enrollment, and student
development events, representing the College in a professional manner.
Identify opportunities for process improvements, recommend solutions, and
contribute to the continuous enhancement of admissions and enrollment
services.
Perform other duties as assigned that are consistent with the scope and
responsibilities of the position.
Minimum Expectations & Requirements
Associate degree or an equivalent combination of education and customer
service experience sufficient to successfully perform the essential duties
of the position
Skills:
Ability to interact and effectively communicate with diverse employee and
student populations
Exceptional customer service skills
Ability to work at a computer for extended periods of time
Ability to travel monthly to other campuses during the year, with more
frequent travel during registration periods
Proficiency with Microsoft Office
Ability to prioritize tasks, adhere to guidelines provided by leadership,
and utilize critical thinking skills to promote the best possible customer
experience
Regular attendance is an essential job function, demonstrating
dependability in performing job duties
Preferred Skills & Abilities
Experience working in a fast-paced, high-volume environment
Experience working with students in a higher education environment
Experience with student information systems, preferably Banner
Essential Functions
To perform this job successfully, an individual must be able to perform each
essential duty satisfactorily. The requirements and competencies listed
represent the required knowledge, skill, and ability. Reasonable
accommodations may be made to enable individuals with disabilities to perform
essential functions.
Physical Demands
The physical demands described here are representative of those that must be
met by an employee to successfully perform the essential functions of this
job. Reasonable accommodations may be made to enable individuals with
disabilities to perform essential functions.
While performing the duties of this job, the employee is regularly required to
sit and talk or hear. The employee must frequently use hands to finger,
handle, or feel. The employee is occasionally required to stand, walk, and
reach with hands and arms. In addition, the employee must frequently lift
and/or move up to 10 pounds and occasionally lift and/or move up to 25 pounds.
Specific vision abilities required by this job include close vision and the
ability to adjust focus.
Work Environment
The work environment characteristics described here are representative of
those an employee encounters while performing the essential functions of this
job. Reasonable accommodations may be made to enable individuals with
disabilities to perform essential functions. The noise level in the work
environment is usually quiet.
Yavapai College offers its full-time employees a comprehensive benefit
package:
HEALTH/LIFE BENEFITS
Medical/Dental/Vision Insurance: College's partial payment of premiums
toward medical with pharmacy and/or dental plan options picked by
employees for themselves (and eligible dependents)
Flexible Spending Accounts: Pre-tax pay deductions to use for eligible
medical or dependent daycare costs
Employee Assistance Program (EAP): Counseling and referral services
for employees and their immediate families for depression, stress,
family/marital conflict, and alcohol/drug issues
Vision: Provides an amount per plan year for eligible expenses such as
vision exams, lenses, frames, prescription sunglasses, and contact lenses
Life Insurance: The College provides Basic Life Insurance coverage at
twice of the employee's annual salary. Dependents have automatic coverage
of $2,000/spouse and $1,000/per child if enrolled in medical plan.
Voluntary Individual And Family Term Life Insurance: Additional term
life insurance coverage available for employee, spouse and children.
Other Insurance Coverage: Short Term and Long Term Disability
(replacement income insurance), and Workers' Compensation
(compensation, medical expenses and death benefits for on-the-job
injuries or occupational diseases)
RETIREMENT BENEFITS
Retirement Benefits: Arizona State Retirement System or Optional
Retirement Plan, and Social Security (which provides a basic retirement
annuity based on age and years of contribution)
Tax Deferred Annuities: Employees' contributions to designated tax-
deferred annuities
Unemployment Compensation: Employees who are laid off or terminated
may receive benefits if covered wages meet requirements
LEAVE BENEFITS
Vacation : 10 days of Vacation leave annually. NOTE: For employees
who work an amount of contractual days, there will be no earned vacation.
Sick Leave: 12 days sick leave annually. NOTE: Employees working
less than full time or an amount of contractual days will receive a
proration of sick leave.
Personal Leave: Use of up to three personal leave days per year which
are charged against accumulated sick leave to take care of items of
personal business
Other Leave: Bereavement leave, Civic Duty Leave (Jury duty, active
military duty, military training), and Family Medical Leave Act (FMLA)
Holidays: 29 days during the year as paid holidays for full-time
employees which include Independence Day, Labor Day, Veterans Day, 3 days
at Thanksgiving, Winter/year end break (10 days), Martin Luther King
Day, Spring Break, Memorial Day, Juneteenth, and Fall Break.
OTHER BENEFITS
Breaking Bread: 32 meal swipes for use at the Prescott Campus Eatery.
All Other Campuses and Sites receive a $140 credit each semester (fall
and spring) to be used at the Open Market on campus/center
Spanish Interpreter Incentive Program: Employees interested in
additional compensation for their Spanish speaking skills agree to assist
YC by attending two recruiting events and being available for Spanish
Interpretation needs as they arise. Compensation is added to the
employee's regular pay at the rate of $175 per month. Employees that are
interested in participating let your HR Business partner know, so they can
schedule you for the ACTFL language proficiency test at the YC testing
center.
Direct Deposit: Paychecks deposited directly into the employee's bank
account(s)
Tuition Waiver: Eligible Full-time Faculty and Staff, their legally
married spouse, and eligible dependents may enroll in a partial or full
program of coursework without payment of tuition, exceptions may be lab
fees and market-based additional fees
Sabbatical: Faculty, professional, and administrative staff may apply
for compensated leave of up to a year after six years of continuous
service
Professional Development Opportunities
Additional Benefits and Services: Local community discounts to faculty
and staff, computer loan program, mail and notary service.
01
Do you have the minimum required education listed in the job description or an
equivalent combination of education and experience? Please note: One year of
education can be substituted with 2 years of job-related experience.
Yes
No
Equivalent combination of education and experience
02
Do you have the minimum required job-related experience listed in the job
description or an equivalent combination of education and experience? Please
note: One year of education is equal to 2 years of job-related experience.
Yes
No
Equivalent combination of education and experience
03
Do you meet all other minimum requirements listed in the job description?
Yes
No
Required Question
Employer
Yavapai College
Address
1100 E. Sheldon Street
Prescott, Arizona, 86301
Website
https:// www. yc.edu/hr
