Job no: 0062387 Location: Parkville Role type: Full time; Fixed term for 2 years Department: Operational Performance Group Salary: UOM 8 – $115,137 – $124,622 p.a. plus 17% super
About the Role This is an exciting opportunity to join our Digital Design & Service Experience (DDSE) team, where you will lead and inspire the practice of Human-centred Design mindset and methods on various projects and initiatives. You will apply your knowledge and expertise to multiple functional initiatives to discover suitable potential solutions and enhance experiences for our stakeholders. Some engagements will have clearly defined objectives, while others will require an experimental and flexible mindset, offering the perfect opportunity to expand your expertise and knowledge in other areas. To support your growth, we provide excellent mentoring and training programs for our staff.
As a Service Design Lead, you will lead initiatives and gain experience in service projects that address complex service design and service challenges. Additionally, you will have the chance to collaborate within a skilled, enthusiastic, dynamic, and supportive team, fostering your career growth.
Your responsibilities will include:
Who we are looking for We're looking for people who are able to build and maintain stakeholder relationships. You will also need excellent verbal and written communication skills, an eye for visual design and a mindset for continuous improvement. You'll be tenacious, curious and adaptive with a community spirit.
You will also have:
For further information regarding responsibilities and requirements please refer to the attached PD.
This role requires the successful candidate to undergo and maintain an up-to- date Working with Children Check. This is essential to guarantee a secure environment for all individuals at the University. In the case the selected candidate doesn't have a valid Working with Children Check, they will be able to apply for the WWCC as part of the initial onboarding procedures.
Please note: Visa sponsorship is not available for this position. This role requires current valid work rights for Australia.
Your new team – Operational Performance Group The Operational Performance Group delivers functions that facilitate the design, evaluation, and improvement of services across the University, and business partnering services to Chancellery.
What we offer you! In addition, we offer the opportunity to be part of a vibrant community and enjoy a range of benefits including generous leave provisions, salary packaging, health and well-being services, and discounts on graduate courses. For more information check out our benefits page!
The University of Melbourne We're tightly connected with the community, both at home and abroad. We take pride in our people, who all contribute to our mission to benefit society through the transformative impact of education and research. Discover more via our website and stay connected with our stories and people on LinkedIn.
Be yourself The University of Melbourne values the unique backgrounds, experiences, and contributions that each person brings to our community and welcomes and celebrates diversity. First Nations people, those identifying as LGBTQIA+, parents, carers, people of all ages, abilities, and genders, and people of diverse ethnicity, nationality, and faith are encouraged to apply. Our aim is to create a workforce that reflects the diversity of the community in which we live. For more information please visit our Diversity and Inclusion page.
We are dedicated to ensuring barrier free and inclusive practices to recruit the most talented candidates. If you require reasonable adjustments, please contact the employee listed on the first page of the Position Description found below, with an email containing your name and contact details for a confidential discussion. Please ensure your email is titled "Reasonable Adjustments Request".
Aboriginal and Torres Strait Islander Applicants We aspire to be the University of choice for Indigenous Australians, with unprecedented investment to attract, nurture, and retain Aboriginal and Torres Strait Islander students and staff. Tangible support through a range of programs and initiatives will ensure that you personally succeed and flourish while at the University of Melbourne.
For further information, including our 2023-2027 Indigenous strategy please visit -https: // about.unimelb.edu.au/reconciliation/murmuk-djerring
Join Us! If you feel this role is right for you, please apply with the following documents:
Please note that you are not required to respond to the selection criteria in the Position Description.
If you have any questions regarding the recruitment process, please feel free to contact Ivanka Yan via email at [email protected], ensuring that you include the Position Number and the Job Title as the subject. Please do not share your application to this email address.
If you have any particular questions regarding the job please follow the contact details listed on the Position Description.
Please note that in the event of sourcing a suitable candidate, the closing date for applications may be brought forward, and the job vacancy may be closed. Therefore, we encourage interested individuals to submit their applications promptly.
Position Description: Service Design Lead PD.pdf
Advertised: 26 Apr 2024 12:05 AM AUS Eastern Standard Time
Applications close: 12 May 2024 11:55 PM AUS Eastern Standard Time