Job title
Senior Vacation Letting Assistant - Full time, Fixed Term
Job reference
0000021127
Date posted
22/03/2024
Application closing date
09/04/2024
Salary
£23,144 per annum pro rata
Package
Excellent Benefits Package
Contractual hours
35
Basis
Full Time
Attachments
Blank
Job description
Senior Vacation Letting Assistant
FTC (14 weeks - 03/06/2024 to 05/09/2024 ) Full Time
Would you like to work during the summer for Edinburgh Napier University,
Student Accommodation Conference & Lettings? During the summer period,
Edinburgh Napier's city centre student flats are let out to Language Schools,
Holidaymakers, Fringe and Festival performers, Conference Delegates and Family
Groups from around the world.
We are looking to appoint a Senior Vacation Letting Assistant to
facilitate the running of the commercial summer letting period within the
student flats, including draw-down at the end of the student leases, set-up of
flats for the summer vacation letting business and preparation of flats for
the 2024 student intake.
The Role:
Play a lead role in the team's induction training in June 2024
Assist the Conference Office with the induction of Summer Language School
Centre Managers and remain a point of contact through the summer period.
As a leader, it is your responsibility to ensure that your team maintains
the highest standards in terms of professionalism, cleanliness, linen and
stock levels management, flat preparation, and customer service.
To consistently ensure a customer focused approach and excellent service
delivery to all guests
Responsible for the proper reporting of repairs
To monitor the Summer Lettings Outlook inbox and respond to enquiries from
Edinburgh Napier University staff and summer clients and guests
This role may require some cleaning and bed making tasks to meet business
requirements.
What are we looking for:
The successful candidates must be prepared to work a flexible work pattern
and weekend working is essential.
The post is live-in at the flat developments. Living on-site is an
essential requirement but the accommodation will be rent-free.
You will enjoy dealing and communicating with people, be able to work on
your own initiative but enjoy working as part of a team. During the set-up
and draw-down of the flats the work will be physically demanding.
Attention to detail and excellent customer care skills such as reception
duty experience are vital.
Ability to lead and supervise a successful team, to make decisions as
circumstances require on own initiative.
Benefits we offer
Minimum 41 days holiday pro rata
Employer pension contribution of 20.8%
Professional learning and development opportunities
Discounted access to onsite gym memberships
Access to our benefits platform Vivup which includes huge range of
discounts across the UK's major retailers, health care discounts and Cycle
to Work (click here for more info)
To learn more about this role, please click here .
Additional information
Salary: £23,144
Closing date: 09/04/2024
Interviews: 17 & 18 April
The University is committed to inclusion, demonstrated through our work in
respect of our diversity awards and accreditations and hold Disability
Confident, Career Positive and Stonewall Scotland Diversity Champion status.
More details can be found here . We are a flexible
Employer.
