Senior Systems and Project Officer

University of Queensland
February 18, 2024
Offerd Salary:$86,371
Working address:N/A
Contract Type:Other
Working Time:Full time
Working type:N/A
Ref info:N/A
  • Student Enrichment and Employability Development (SEED)

  • Full-time permanent (continuing) position with a salary in the range $86,371.95 - $92,658.90 + 17% superannuation.

  • Join a high performing team with an opportunity to upskill in multiple technological areas at a university ranked in the world's top 50

  • Collaborate with world-class colleagues to deliver high-quality customer focused services to the University.

  • Based at our St Lucia location

  • About This Opportunity

    The Senior Systems and Project Officer is responsible for system administration, support, and development to ensure student systems, are operating and used effectively to achieve stakeholder outcomes. This position also plays a key role in systems projects to enhance the student experience.

    Key responsibilities will include:

  • Provide advanced technical support to users, addressing complex problems and faults.

  • Lead efforts to enhance systems by identifying issues, evaluating solutions, and implementing complex configurations using best practices.

  • Collaborate with stakeholders to define technical requirements and design business processes.

  • Design, review, improve, and publish complex forms and workflows.

  • Lead the development of systems-related documentation, including business cases, specifications, and technical reports.

  • Manage technical project activities, including business case development, requirements gathering, user acceptance testing coordination, change management, risk mitigation, and issue resolution.

  • About You
  • Hold an undergraduate degree or equivalent experience in a relevant field, showcasing a blend of education and practical knowledge.

  • Demonstrate effectiveness in delivering customer-focused service and maintaining reliable support standards.

  • Possess extensive experience in relevant technologies such as CRM and student administration systems, with the ability to implement new technologies.

  • Demonstrate strong analytical and problem-solving skills, including the ability to conceptualize and implement process improvements and solutions.

  • Proficient in all modules of StudentHub (CareerHub), accredited as a CareerHub Workflow Champion.

  • Demonstrate experience in developing and maintaining system and project documentation, including leading user acceptance testing and contributing to change management activities.

  • You must have unrestricted work rights in Australia for the duration of this appointment and may be required to complete background checks including, criminal history and education checks.

    About UQ

    As part of the UQ community, you'll have the opportunity to work alongside the brightest minds, who have joined us from all over the world.

    Everyone here has a role to play. As a member of our professional staff cohort, you will be actively involved in working towards our vision of a better world. By supporting the academic endeavour across teaching, research, and the student life, you'll have the opportunity to contribute to activities that have a lasting impact on our community.

    Join a community where excellence is at the core of our culture, contributions are valued and a range of benefits and rewards are available, such as:

  • 26 weeks paid parental leave or 14 weeks paid primary caregiver leave.

  • 17% superannuation contributions

  • 17.5% annual leave loading

  • Access to flexible working arrangements including hybrid working options, flexible start/finish times, purchased leave, and a condensed fortnight.

  • Health and wellness discounts – fitness passport access, free yearly flu vaccinations, discounted health insurance, and access to our Employee Assistance Program for staff and their immediate family

  • On campus childcare options

  • Cheap parking (from just $5.75 a day)

  • Salary packaging options

  • Want to Apply?

    All applicants must upload the following documents in order for your application to be considered:

  • Cover letter addressing the ‘About You' section

  • Resume

  • For more information about this opportunity, please contact Paul Dwan at [email protected]. For application queries, please contact [email protected] stating the job reference number (below) in the subject line.

    Applications close Sunday, 18 February 2024 at 11.00pm AEST (Job Reference Number - R-34650). Please note that interviews have been tentatively scheduled for 29 Feb 2024.

    At UQ, our strength lies in our diverse colleagues. We're dedicated to equity, diversity, and inclusion , fostering an environment that mirrors our wider community. We're committed to attracting, retaining, and promoting diverse talent. Reach out [email protected] for accessibility support or adjustments.

    If you are a current employee (including casual staff and HDR scholars) or hold an unpaid/affiliate appointment, please login to your staff Workday account and visit the internal careers board to apply for this opportunity. Please do NOT apply via the external job board.

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