Job Purpose
The postholder is responsible for the implementation of plans to identify, administer and deliver an extensive menu of opportunities to students including part time jobs and internships on-campus and locally off-campus. Responsible for the day-to-day operational management of Student Opportunities ensuring an excellent end to end experience for students and employers whilst meeting agreed Key Performance Indicators and targets to improve student employability and experience.
Main Duties and Responsibilities
1. Develop, implement and administer processes, procedures and systems to support the delivery of student opportunities focussed on part time jobs and internships both on-campus and locally off-campus. This will include advertising, application, selection, quality assurance and reporting.
2. Support the expansion of on-campus opportunities by building and maintaining mutually beneficial relationships with hiring managers and relevant staff. Proactively identifying opportunities and follow up enquiries to achieve set targets and KPIs.
3. Support the expansion of local off-campus opportunities, focusing on part time job and internships through attendance at local networking events and connecting with local businesses.
4. Proactively seek feedback from key stakeholder groups including external employers, academic staffing, professional services colleagues, Student Representative Council (SRC), and People & Organisational Development to ensure continuous service improvement and an excellent student experience.
5. Support the Student Opportunities Manager to ensure student opportunities comply with all relevant health and safety procedures, regulations and legislation, including completing Risk Assessments and ensuring that participants comply with said arrangements.
6. Work with the Student Opportunities Manager to develop networking and marketing plans for the expansion of part time jobs and internship opportunities on-campus and locally off-campus.
7. Contribute to reports and documents for internal stakeholders by collating and analysing data, and using this to recognise trends, draw conclusions and make recommendations for future student opportunity delivery.
8. Work closely with other members of the Careers, Employability & Opportunity team in the delivery of the above and undertake any other relevant and appropriate duties as directed by the Student Opportunities Manager or Head of Employer Engagement.
Knowledge, Qualifications, Skills and Experience
Knowledge and Qualifications
Essential:
A1 Either: ability to demonstrate the competencies required to undertake the duties associated with this level of post having acquired the necessary knowledge and skills through personal development and progression in a similar role(s). Or: Scottish Credit and Qualification Framework level 8 (Scottish Vocational Qualification level 4, Higher National Diploma) or equivalent, and experience of personal development in a similar role.
A2 Knowledge of the graduate labour market and issues surrounding the employability of students.
Desirable:
B1 Knowledge of MyCampus.
B2 Knowledge of Qlikview systems.
B4 Knowledge of PowerBI systems.
B3 Knowledge of Target Connect.
Skills
Essential:
C1 Excellent organisational and planning skills, with the ability to use own initiative, exercise independent judgement, work under pressure, prioritise own workload and meet tight deadlines.
C2 Effective communication and influencing skills, both verbal and written, to interact and collaborate effectively with a range of stakeholders.
C3 Strong analytical abilities to logically assess data and apply effective evidence-based approaches to decision making, process improvements, and problem solving.
C4 Ability to understand market trends and industry changes to support team goals.
C5 Excellent attention to detail and accuracy.
C6 Solutions focused with business process improvement.
C7 Ability to understand and apply policies, regulations, guidelines and standard operating procedures relevant to the role.
C8 Proficient user of Excel, PowerPoint, Word, Outlook, Teams, Zoom, web development software and similar online applications.
Experience
Essential:
E1 Relevant experience in a customer-focused environment, with strong end-to- end relationship management experience.
E2 Experience of implementing new processes and business systems to achieve support team goals and improved customer experience.
E3 Experience of working as part of a team and co-operating with people across organisational boundaries.
E4 Track record of coordinating marketing projects and delivering requirements relevant to the role within professional guidelines and organisational policy, applying initiative and independent judgement.
E5 Experience of supporting the achievement of targets set for business development purposes.
E6 Experience of analysing/evaluating/interpreting data to inform decision- making and service improvements.
E7 Experience of organising/coordinating and presenting at events.
Desirable:
F1 Experience of budget control and an understanding of financial management procedures.
Terms and Conditions
Salary will be Grade 6, £32,332 - £36,024 per annum.
This post is full time (35 hours p/w) and open ended. Relocation assistance will be provided where appropriate.
As part of Team UofG you will be a member of a world changing, inclusive community, which values ambition, excellence, integrity and curiosity.
The University of Glasgow has a responsibility to ensure that all employees are eligible to live and work in the UK. If you require a Skilled Worker visa to work in the UK, you will be required to meet the eligibility requirements of the visa route to be assigned a Certificate of Sponsorship.
Please note that this post may be eligible to be sponsored under the Skilled Worker visa route if tradeable points can be used under the Skilled Worker visa rules. For more information please visit: https: // www. gov.uk/skilled- worker-visa.
As a valued member of our team, you can expect:
1 A warm welcoming and engaging organisational culture, where your talents are developed and nurtured, and success is celebrated and shared.
2 An excellent employment package with generous terms and conditions including 41 days of leave for full time staff, pension - pensions handbook https: // www. gla.ac.uk/myglasgow/payandpensions/pensions/, benefits and discount packages.
3 A flexible approach to working.
4 A commitment to support your health and wellbeing, including a free 6-month UofG Sport membership for all new staff joining the University https: // www. gla.ac.uk/myglasgow/staff/healthwellbeing/.
We believe that we can only reach our full potential through the talents of all. Equality, diversity and inclusion are at the heart of our values. Applications are particularly welcome from across our communities and in particular people from the Black, Asian and Minority Ethnic (BAME) community, and other protected characteristics who are under-represented within the University. Read more on how the University promotes and embeds all aspects of equality and diversity within our community https: // www. gla.ac.uk/myglasgow/humanresources/equalitydiversity/.
We endorse the principles of Athena Swan https: // www. gla.ac.uk/myglasgow/humanresources/equalitydiversity/athenaswan/ and hold bronze, silver and gold awards across the University.
We are investing in our organisation, and we will invest in you too. Please visit our website https: // www. gla.ac.uk/explore/jobs/ for more information.
Vacancy Ref : 146598 Close Date : 13-Jun-2024 23:45