Department
Directorate of Technology, Estates and Facilities
Salary
£36,924 - £45,163 per year
Grade
Grade 6
Contract status
Open
Hours of work
Full-time
Based at
University of York campus (with some remote working options available)
Interview date
27/2/2025
Posted Date
21/01/2025
Apply by
09/02/2025
Job Reference
13817
Documents
This role is part of the IT Services team within the Research Systems Support Hub. The Research Systems Support Hub provides a highly effective service management function, end-user technical support and oversees the day-to-day management and maintenance of research information systems, working in partnership with key business owners. The Hub works on new initiatives and projects to investigate new system functionality, by testing, upgrading and further developing research information systems and their associated processes.
About the roleThe Research Systems Support Hub maintains the following centrally supported research systems: PURE, Worktribe Research Management, Research Professional, ResearchFish and SciVal. You will take a significant role in the resolution of complex system issues and strategic project work while developing the Research Systems Support Hub's service management capability to ensure the Hub can support the objectives of its key stakeholders and research system product owners.
We work in a highly collaborative environment and there are multiple opportunities to work with colleagues across IT Services and the wider University to increase your network. We also support training to further your practice, be that through conferences, courses or certification. You will also have the opportunity to spend time on continuing professional development (CPD).
We are committed to supporting our staff to learn new skills and as such would like to actively encourage applications from people who can bring new experiences and ideas, and have the right attitude and aptitude.
Skills, Experience & Qualification needed:Interview date: Thursday 27th February
For an informal discussion about the post, please contact: Jennifer Brannan, Research Systems Manager on slack or email [email protected].
The University strives to be diverse and inclusive – a place where we can ALL be ourselves.
We particularly encourage applications from people who identify as Black, Asian or from a Minority Ethnic background, who are underrepresented at the University.
We offer family friendly, flexible working arrangements, with forums and inclusive facilities to support our staff. #EqualityatYork