Senior Manager, ICT Vendors and Contracts

University of Queensland
June 13, 2024
Offerd Salary:$127,496 - $134,829
Working address:N/A
Contract Type:Contract and Supplie
Working Time:Full time
Working type:N/A
Ref info:N/A
  • Information Technology Services – IT Governance

  • Achieve a work-life balance with 36.25 hours/wk, purchased leave, WFH + more

  • Uplift ICT vendor and contract management capabilities at UQ

  • Based at our vibrant St Lucia campus

  • About UQ

    As part of the UQ community, you will have the opportunity to work alongside the brightest minds, who have joined us from all over the world.

    Everyone here has a role to play. As a member of our professional staff cohort, you will be actively involved in working towards our vision of a better world. By supporting the academic endeavour across teaching, research, and the student life, you will have the opportunity to contribute to activities that have a lasting impact on our community.

    Join a community where excellence is at the core of our culture, contributions are valued and a range of benefits and rewards are available, such as:

  • 26 weeks paid parental leave or 14 weeks paid primary caregiver leave

  • 17% superannuation contributions

  • 17.5% annual leave loading

  • Health and wellness discounts – fitness passport access, free yearly flu vaccinations, discounted health insurance, and access to our Employee Assistance Program for staff and their immediate family

  • On campus childcare options

  • Cheap parking (from just $5.75 a day)

  • Salary packaging options

  • About This Opportunity

    The Senior Manager, ICT Vendors and Contracts is responsible for managing UQ's engagement with strategic ICT supply arrangements to ensure that both contracts and supplier relationships are actively managed in relation to cost, quality and risk, and overall optimisation of benefits to UQ. The role will be a key contributor in developing, reviewing, and implementing the ICT Contract and Supplier Management Framework.

    The Senior Manager, ICT Vendors and Contracts will have direct responsibility for managing a number of strategic ICT contracts, as well as providing high level advice to the CIO and other senior UQ managers on contract and supplier management issues. The role will be responsible for establishing, implementing, and maintaining sound contract management and supplier relationship management practices across the entire UQ ICT portfolio, undertaking coordination and quality assurance in relation to contract and supplier management for the ICT category.

    As the Senior Manager, ICT Vendors and Contracts you will be required to develop and maintain effective stakeholder relationships and work closely with the subject matter experts for networking, end user computing, licensing, enterprise applications, application and web development and infrastructure to manage risk, deliver value for money and manage contracts and supplier relationships.

    Key responsibilities include but are not limited to:

    Contract and Supplier Management

  • Lead the contract and supplier management activities for a number of strategic enterprise solutions and strategic suppliers to ensure ongoing quality and stability of services, and containment of cost and business risk.

  • Work cooperatively with key stakeholders, including service owners, in developing the best approach to contract and supplier management for their ICT contracts, in order to achieve cost savings, non-financial benefits and improved risk management across the ICT category.

  • Liaise with UQ Legal Services in relation to identified legal risks and, variation, contract breach and termination actions associated with managed contracts.

  • Lead, support and mentor staff to develop their capabilities in IT contract and supplier management.

  • Contribute in developing a strategic supplier program to leverage existing partnerships in order to deliver improved outcomes.

  • Policy, Advice and Capability

  • Develop and maintain effective and efficient procedures for the management of ICT contracts and supplier relationships, to effectively manage supplier performance and work towards improved contract management and benefits realisation for the ICT category.

  • Clearly articulate the principles and requirements for effective ICT contract and supplier management to the University community, including through developing templates and guidance material, and conducting appropriate training.

  • Advise and assist other IT procurement professionals and non-procurement contract managers with contract and supplier relationship management tasks, directed at improving commercial outcomes and increasing UQ's IT contract and supplier management capability.

  • Provide high level advice to the CIO, ITS Senior Management Group, Associate Director and other Senior University Stakeholders on contract and supplier management within the ICT category, including through regular reporting.

  • Liaise with and influence internal senior stakeholders to promote the benefits of the effective contract and supplier management.

  • Negotiations

  • Where appropriate, lead supplier negotiations for strategic ICT product and service agreements to ensure UQ holds a beneficial position and to achieve better value and savings.

  • Provide high level advice to the CIO, ITS Senior Management Group, and other Senior University Stakeholders in relation to ICT supplier negotiations.

  • Review supplier contracts for compliance and business risk management.

  • This is a full-time, continuing (permanent ) position.

    At HEW level 9, the full-time equivalent base salary will be in the range $127,496 - $134,829, plus a generous super allowance of up to 17%. The total FTE package will be up to $149,171 - $157,750 annually. As these roles are covered by an Enterprise Agreement, you will also receive regular remuneration increases in line with the Enterprise Agreement.

    About You

    We are seeking a dynamic and experienced ICT procurement professional with extensive contract and vendor management skills and a background in managing enterprise SaaS software and managed services agreements. You will have experience establishing value-adding vendor management practices with supporting processes and guides and enjoy mentoring others to build capability throughout the organisation. Further criteria include:

  • Qualifications and training equivalent to a postgraduate degree in IT, business, law or related field and extensive relevant experience; or an equivalent combination of relevant experience and/or education/training.

  • Expertise in contract and supplier management, commercial negotiation techniques, and ICT procurement policies and procedures in large and/or complex organisations (preferably in a university setting).

  • Broad knowledge of the IT industry, ICT procurement trends, and experience leading significant procurement activities, especially supplier negotiations.

  • Extensive experience in developing, negotiating, and managing ICT contracts, including drafting amendments and implementing supplier service improvements.

  • Proven ability to consult with and influence stakeholders to achieve outcomes in complex environments, preferably within a university setting.

  • Excellent interpersonal, written, and verbal communication skills, including demonstrated negotiation abilities, an ability to present views credibly, thoughtfully, and persuasively and an ability to consider and reconcile diverse ideas and views through negotiation.

  • Ability to undertake risk management, workload prioritisation, and team leadership, with a committed, self-motivated, and positive approach to achieving delivery goals and outcomes.

  • Desirable criteria:

  • Procurement qualification/s (e.g. Level 3 procurement training, CIPSA accreditation)

  • Sound knowledge of the University's policies, procedures and documentation, and an understanding of current State Government legislation with regards to procurement, or the ability to acquire this knowledge rapidly.

  • In addition, the following mandatory requirements apply:

  • Work Rights: You must have unrestricted work rights in Australia for the duration of this appointment to apply. Visa sponsorship is not available for this appointment.

  • Background Checks: All final applicants for this position may be asked to consent to a criminal record and education check. Please note that people with criminal records are not automatically barred from applying for this position. Each application will be considered on its merits.

  • Questions?

    For more information about this opportunity, please contact Mr Sumit Bansal, Associate Director, ICT Procurement and Commercial Services via [email protected]. For application queries, please contact [email protected] stating the job reference number (below) in the subject line.

    Want to Apply?

    All applicants must upload the following documents in order for your application to be considered:

  • Cover letter addressing the ‘About You' section

  • Resume

  • Other Information

    At UQ we know that our greatest strengths come from our diverse mix of colleagues, this is reflected in our ongoing commitment to creating an environment focused on equity, diversity and inclusion. We ensure that we are always attracting, retaining and promoting colleagues who are representative of the diversity in the broader community, whether that be gender identity, LGBTQIA+, cultural and/or linguistic, Aboriginal and/or Torres Strait Islander peoples, people with a disability, or age. Accessibility requirements and/or adjustments can be directed to [email protected].

    If you are a current employee (including casual staff and HDR scholars) or hold an unpaid/affiliate appointment, please login to your staff Workday account and visit the internal careers board to apply for this opportunity. Please do NOT apply via the external job board.

    Applications close 13 June 2024 at 11.00pm AEST (Job Reference Number - R-39210).

    Applications will be reviewed as received. Candidates may be interviewed prior to the job closing date. We encourage candidates to apply as soon as possible. The University of Queensland reserves the right to close this application process early.

    From this employer

    Recent blogs

    Recent news