Senior Manager, Continuous Improvement & Systems

Royal Melbourne Institute of Technology
February 13, 2024
Offerd Salary:Negotiation
Working address:N/A
Contract Type:Other
Working Time:Full time
Working type:N/A
Ref info:N/A
  • Full-time, Continuing position
  • Salary Level HEW 10 + 17% Superannuation and Flexible Working Arrangements
  • Based at the Melbourne CBD campus, and hybrid ways of working
  • About You

    The Senior Manager, Continuous Improvement & Systems leads a team of five direct reports to deliver excellent systems administration support that enables research at RMIT and the provision of advice and services by teams within the R&I Portfolio. The role will be required to support and mentor the team, ensuring professional development opportunities are provided to support capability growth.

    Reporting to the Director, Research Reporting & Systems, the Senior Manager, Continuous Improvement & Systems will work closely with the Senior Manager, Research Reporting & Insights within the Research Reporting & Systems Team in Research Strategy & Services. The role will have oversight of R&I continuous improvement and data governance initiatives and deliver best practice in using research management systems to provide high quality research activity data to support an excellent researcher experience.

    The role will be responsible for the successful operational transition to a new research management system/s delivered under Project MODERN, with a dedicated Systems Administrator reporting to the role following implementation. The role will influence and support researcher-facing service teams across the University to continuously review their processes and applications to reduce the administrative burden on researchers, enhance and uplift data integrity for strategic insights, and ensure content and information for all users current, easy to access and relevant. The role may also lead the discovery and prototyping of research management and analytics applications and manage the development process.

    To be successful in this position, you'll have as a minimum:

  • Demonstrated experience leading a team responsible for application development and systems administration.
  • Demonstrated experience leading continuous improvement initiatives with examples of business benefit.
  • Ability to influence and clearly communicate the need for process improvement to provide an excellent researcher service experience.
  • Excellent communication, relationship-building and negotiation skills with the ability to work collaboratively with academic and professional staff from diverse backgrounds and portfolios to understand the opportunities and problems and enable solutions.
  • Demonstrated ability to accurately gather, analyse and develop business requirements through to solutioning from a range of clients and stakeholders. Experience in application prototyping would be ideal.
  • Demonstrated knowledge of contemporary ways of working and proven analytical, problem-solving and decision-making skills, including experience analysing data from multiple sources and making recommendations to inform strategic and operational plans.
  • Demonstrated high level problem solving, negotiation and conflict resolution skills and abilities to mediate between the conflicting interests of different stakeholders.
  • Demonstrated history of behaviour aligned to the RMIT values, leadership capabilities and professional capability framework
  • Please Note: Appointment to this position is subject to passing a Working with Children and National Police Check.

    About the Portfolio

    RMIT's Research and Innovation (R&I) Portfolio supports researchers to help shape the world. The portfolio has an engaged, energetic, talented and collaborative team focused on enabling excellent research and innovation outcomes. With a global presence, community and industry connections, we support cutting-edge research and careers that make a positive impact on communities.

    The R&I Portfolio supports researchers and graduate researchers with research partnerships, grants and research contracts, funding opportunities, capability development, research training, ethics and integrity, intellectual property, commercialisation, internships, communication and profile.

    Find out more about research and innovation at RMIT University and the R&I Portfolio at: https:// www.

    To Apply

    Please submit your CV and covering letter addressing your suitability for this position by clicking on the ‘ ' link at the top of this page.

    For further information about this position, please see the Position Description hyperlinked below or contact Edwina Harvison via email [email protected].

    Position Description - Senior Manager, Continuous Improvement& Systems


    Applications Close:

    13 Feb 2024 11.59 pm

    RMIT is an equal opportunity employer committed to being a child safe organisation. We are dedicated to attracting, retaining and developing our people regardless of gender identity, ethnicity, sexual orientation, disability and age. Applications are encouraged from all sectors of the community and we strongly encourage applications from the Aboriginal and/or Torres Strait Isla n der community.

    At RMIT, we are committed to supporting adjustments throughout the recruitment and selection process, as well as during employment. We actively support and encourage people with disability to apply to RMIT. To discuss adjustment requirements, please contact Kassie (Senior Talent Acquisition Advisor), via [email protected] or visit our Careers page for more contact information - https: // www.

    We are a Circle Back Initiative Employer – we commit to respond to every applicant.

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