Deadline
Mar 27, 2027
Closing in 180 days
Location
N/A
United States
Employment
Temporary
Full time
Reference
N/A
Posted
Sep 28, 2026
About the role
Troy University Employment Site | Senior Educational Technology and Training Administrator
Senior Educational Technology and Training Administrator
Below you will find the details for the position including any supplementary documentation and questions you should review before applying for the opening. To apply for the position, please click the Apply for this Job link/button.
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Posting Details
Position Information| Posting Number | SF2604P |
|---|---|
| Position Title | Senior Educational Technology and Training Administrator |
| Position Type | Professional/Salaried |
| Department | Information Technology - Troy |
| Division | Finance and Administration |
| Campus | Troy Online |
| Work Status | Full-Time (FT) |
| Temporary | No |
| Location | Troy - T01 |
| Job Summary | The Senior Systems Administrator serves as an administrator for the University’s Canvas Learning Management System (LMS), ensuring its reliability, security, availability, and optimal performance to support teaching and learning. Assists with the implementation, configuration, integration, testing, and ongoing support of ancillary educational technology systems that interface with the Canvas LMS, including Turnitin Plagiarism Detection, Respondus LockDown Browser and Monitor, Respondus 4.0 Test Bank, NetTutor Online Tutoring, Microsoft Teams, Camtasia, Watermarks’ Student Learning and Licensure and other Learning Tools Interoperability (LTI) applications and third-party instructional technologies, such as- Pearson and McGraw-Hill. This position provides advanced technical support by troubleshooting and resolving complex Canvas-related issues for faculty, staff, students, and administrators while maintaining a high level of customer service in a fast-paced support environment. Monitors changes, updates, and emerging trends related to learning management systems and educational technologies and assists with assessing their potential impact on the University’s instructional environment. Provides recommendations, guidance, and training to support the effective adoption and continued use of educational technology systems. Administers the Canvas Faculty Certification process by enrolling and evaluating new and existing faculty in the Canvas Certification Course. Maintains accurate records of faculty completion and certification to ensure compliance with university requirements and appropriate access to courses within the LMS. Provides additional training, consultation, and individualized support as needed to promote faculty readiness and effective use of instructional technologies. Develops, coordinates, and delivers training sessions, informational presentations, workshops, and professional development opportunities focused on the Canvas Learning Management System (LMS) and related educational technology tools. Provides training to faculty through scheduled training events, monthly sessions, individual consultations, and other professional development activities. Evaluates training needs and develops resources and instructional materials to address emerging technologies, system changes, and identified areas of need. This position requires evening and weekend work to provide technical support to end users, perform system maintenance, software upgrades, and emergency troubleshooting. Performs other educational technology, training, support, implementation, and administrative duties as assigned. |
| Minimum Qualifications | 1. Bachelor’s degree in a related field, OR a minimum of five years of experience working within an educational technology technical support area 2. Strong troubleshooting and analytical skills with the ability to diagnose and resolve complex technical issues 3. Ability to manage multiple tasks and prioritize those tasks effectively 4. Strong written and verbal communication skills, including the ability to create clear technical documentation and knowledge base articles 5. Excellent computer skills 6. Ability to work with diverse individuals of various backgrounds |
| Preferred Qualifications | 1. Master’s degree 2. One to two years of related experience and/or training in faculty training and development 3. Knowledge of higher education instructional technologies, accessibility standards, online learning environments and faculty training 4. Skill in installation, trouble-shooting and maintenance of technology hardware and software systems related to learning management systems (LMS) |
| Will this position require driving (personal vehicle, university vehicle, utility vehicle, or golf cart) in order to perform the job duties? | No |
| Work Hours | In office Monday-Friday, 8-5 some nights and weekends are required. |
| List any hazardous conditions or physical demands required by this position | NA |
| Does this position have supervisory responsibility? | No |
| Posting Date | 09/28/2026 |
| Closing Date | |
| Open Until Filled | Yes |
| Special Instructions to Applicants | |
| Quick Link | https://www.troyuniversityjobs.com/postings/48582 |
Reference Letters
Reference Letters| Solicit References Through the System? | No |
|---|---|
| Last Day a Reference Provider Can Submit Reference | |
| Applicant Special Instructions | Qualified applications will be made available to the department/committee for review immediately upon submission. We ask that you provide email addresses for your reference providers and please be certain that the email addresses you list are accurate. If you are selected as a candidate for consideration by the department/committee, an instructional email will be sent to your reference providers to ask that they submit a reference letter on your behalf via a link to our reference portal. Separate reference letters will be requested for each position to which you apply (if applicable), so your reference providers will be contacted separately for each application on which you list them. Reference letters will not be copied from one application to another. You can assure your reference providers that our system is secure and that all letters are confidential. If your reference providers have trouble using the reference portal, please advise them to contact [email protected]. |
Supplemental Questions
Required fields are indicated with an asterisk (*).
- *
How did you hear about this employment opportunity?
- Troy University employment website (www.troyuniversityjobs.com)
- Chronicle of Higher Education
- Higher Ed Jobs
- Social Media website
- Indeed
- Other employment website (please specify below)
- Employee Referral (please specify below)
- Local newspaper (please specify below)
- Professional journal (please specify below)
- Other source (please specify below)
-
Please specify:
(Open Ended Question)
- *
Regarding your current employment status, please select one of the following:
- Not a current Troy University employee
- Current part-time Troy employee (including adjunct faculty)
- Current full-time Troy employee - initial appraisal period complete
- Current full-time Troy employee - still within initial appraisal period (six months for new employees and three months for promoted employees)
- *
Do you have a Bachelor’s degree in a related field, OR a minimum of five years of experience working within an educational technology technical support area?
- Yes
- No
Applicant Documents
Required Documents- Resume
- Cover Letter
- List of References
- Letter of Reference 1
- Unofficial Transcript 1
How to apply
Read the full posting, then apply through the employer's own site. Applications are handled by the institution, not by AcademicGates.
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