Senior AV/IT Engineer (Teaching and Events)
ISS - Service Management & Delivery
Location: Bailrigg, Lancaster, UK
Salary: £30,505 to £36,924 (Full time, indefinite)
Closing Date: Friday 18 October 2024
Interview Date: Friday 25 October 2024
Reference: 1184-24
As a Senior AVIT Teaching Space Engineer you will be part of a team of IT and
AV specialist engineers to deliver second line support to users of the
University's IT services with a focus on supporting audio visual requirements
for events and learning spaces. Alongside supporting key University events
such as Graduation Ceremonies, you will work both with internal and external
clients to deliver various technical aspects of events as directed across
campus encompassing all elements of IT, audio and video systems.
Applicants for this post must have experience of working in a team based IT
service environment as well as experience of PC and AV systems. You will
combine your Audio Visual, IT and problem solving skills with a strong user-
focus to ensure excellent service to the user community.
Major Duties:
Provide information and support for the ISS Service Support Manager (AV
Installs) and other ISS and Facilities staff involved in planning and
installation of new AV equipment and facilities across campus.
Support and contribute to the development of the Campus AV Specification
and related documents providing guidance and standards for AV
installations across campus
Liaise with users of the document on improvements and to provide
clarification where needed.
Liaise with support staff and users of campus AV spaces on improvements
and refinements to be incorporated into future versions
In conjunction with the ISS Service Support Manager (AV Installs) take
responsibility for overseeing AV work carried out by third parties on
campus
Install and test (particularly following handover from third party
contractors) new items of AV and digital equipment including any bespoke
connections and interfaces with existing systems that may be required.
Specify and purchase new items of AV and Digital equipment, liaising with
suppliers and customers within the context of the university purchasing
rules to ensure that new equipment is fit for purpose
Required experience, skills & abilities :
Level 3 qualification, equivalent to at least 2 ‘A' levels and/or experience working in a relevant area of IT and/or AV. (Essential)
Relevant IT or AV Qualification, Service Management Qualification, ITIL or equivalent current experience (Essential)
Experience of Audio Visual equipment installation including Video Collaboration solutions. (Essential)
Experience of supporting Audio Visual Equipment in a Teaching environment. (Essential)
Experience of running events requiring audio-visual support including sound desk and light desk control set-up and engineering. (Essential)
A general understanding of IT and AV systems with a focus on desktop computing, device networking and the software tools used. (Essential)
Experience of the commissioning and maintenance of all types of Audio-Visual equipment. (Essential)
Experience and understanding of Microsoft applications and operating systems (Desirable)
Experience of IT Service Management in a Higher Education environment to maintain high levels of customer satisfaction. (Desirable)
Ability to work within a team, towards clearly defined aims and objectives. (Desirable)
Excellent written and verbal communication skills, coupled with the emotional intelligence to develop strong professional relationships with all staff (Essential).
Ability to approach problem-solving in a pragmatic, organised, and efficient manner, with the capability to document and convey technical information to colleagues ( Essential )
Proven track record of personal development in relevant fields, along with a commitment to ongoing growth ( Essential )
If interested, apply now and submit your CV alongside a coversheet
(optional) up to a maximum of two A4 pages.
We promote equality of opportunity and diversity within the workplace and
welcome applications from all sections of the community.
If interested apply now https: // www. harveynash.co.uk/job/senior-av-it-
engineer-in-lancaster-lancashire-jid-64341.
Further details:
Job Description
Person Specification
Please note: unless specified otherwise in the advert, all advertised roles
are UK based.
Find out what it's like to work at Lancaster University, including information
on our wide range of employee benefits, support networks and our policies and
facilities for a family-friendly workplace.
The University recognises and celebrates good employment practice undertaken
to address all inequality in higher education whilst promoting the importance
and wellbeing for all our colleagues.
We warmly welcome applicants from all sections of the community regardless of
their age, religion, gender identity or expression, race, disability or sexual
orientation, and are committed to promoting diversity, and equality of
opportunity.
