Location: Stratford Campus Salary: Starting from £44,577 per annum inclusive of London Weighting Post Type: Full Time Post Type: Permanent Closing Date: Thursday 11 April 2024 Interview Date: To be confirmed Reference: 1213-24-PS
About Us
IT Services is a centralized resource working collaboratively with the University community to transform UEL's digital landscape. We engage in ground-breaking initiatives delivered within a dynamically developing cloud environment.
This exciting new role will join IT Services as a Senior Audio-Visual Specialist to work on campus as part of our multi-disciplined AV Team consisting of technical experts and assistants. You will provide hands-on support of Audio-Visual hardware and help develop new spaces as our digital transformation continues across the whole University estate.
About the Job
We are looking for a hardworking, versatile individual, with a proven track record in advance support of an agile Audio-Visual service. They will be passionate about technology and help develop and maintain the Audio-Visual infrastructure across UEL. The primary purpose of the role is to provide strong technical support and guidance. A breadth of knowledge to ensure the full support of UEL's underpinning Audio Visual space provision with the ability for advance investigation and troubleshooting. You will be responsible for delivering this customer focused experience to the UEL community.
The role will blend operational support, maintenance and development. The talented individual will have a methodical approach and a genuine interest in a career path in Audio Visual and IT industry with a core ability to communicate with users. Working under the guidance and reporting to our AV Manager you will have full involvement in developing new teaching environments across all sites. Always proactively working to identify and resolve issues to improve customer satisfaction and meet SLA/OLA requirements.
Benefits Package
Here are UEL we understand it's about more than just a salary. It's about the entire package on offer along with our outstanding work environment and inclusive culture. We know the market rates for this vacancy and will offer a genuinely competitive salary DOE.
We care deeply about your wellbeing and our benefits includes: 20% pension (4% from you, 16% from us), 25 days holiday (3 additional days over Christmas) plus bank holidays and we're always open to consider flexible working arrangements. We have a shared success bonus scheme of up to £5,000 pa, subsidised gym membership, 3 times base salary life assurance, a cashback healthcare scheme and wide variety of other generous benefits including discounts on; Apple and Samsung products, holidays, clothing, fitness, lifestyle, dining out and weekly shopping.
Equal Opportunities
UEL is an inclusive equal opportunities employer and are proud of our Equality, Diversity and Inclusivity achievements, including: zero gender pay gap, members of Stonewall and have won Athena Swan awards. We expect all employees of UEL to accept our EDI policy and will not tolerate discrimination in any form.
We're a disability confident employer and value all applications. Please let us know if you require any reasonable accommodations throughout the recruitment process.
So, if you'd like to take your career to the next level with us here at the University of East London and are inspired by our environment and commit to success, we want you to apply today!
Further details: Job Description & Person Specification Benefits Sheet 2024
To contact the recruitment team please phone+44 20 8223 3000 x 4600 or e-mail [email protected]
CVs without a completed application form will not be accepted.
At UEL we are committed to working together to build a community which values diversity in both our staff and student populations, is representative and inclusive, enabling all to progress and thrive.