Senior Advisor Wellbeing Case Management

Royal Melbourne Institute of Technology
February 18, 2024
Offerd Salary:Negotiation
Working address:N/A
Contract Type:Fixed Term position
Working Time:Full time
Working type:N/A
Ref info:N/A
  • Full-time, Fixed Term position until July 2024
  • Salary Level HEW 8 + 17% Superannuation and Flexible Working Arrangements
  • Based at the Melbourne CBD campus, and hybrid ways of working
  • About You The Senior Advisor, Wellbeing Case Management, provides senior operational responses and manages student urgent and/or complex support needs. The role is accountable for timely and effective service delivery to support the welfare and wellbeing of students studying at RMIT. While working in a consultative and collaborative manner, this role also manages the day-to-day operations of the RMIT Staff Line, ensuring timely and responsive service and is crucial in managing critical incidents involving students. The Staff Line is a dedicated phone line for RMIT Staff to call when they hold concerns about a student's welfare or wellbeing and require timely assistance. The Senior Advisor Wellbeing Case Management must have the capacity to respond rapidly, sensitively and creatively to complex, extreme and unpredictable situations to mitigate psychosocial risk associated with the mental ill-health of RMIT students.

    To be successful in this position, you'll have as a minimum:

  • Demonstrated competency with evidence-based bio-psycho-social assessments using a sound knowledge base of mental health presentations and experience with undertaking risk assessments, including assessment of suicide risk and violence risk.
  • Sound clinical reasoning and decision-making skills for providing support, referrals and treatment for student-centred care that empower students to improve their wellbeing.
  • Demonstrated organisational skills and experience in managing caseloads, including complex case coordination and communication management with multiple internal and external stakeholders.
  • Highly developed skills in working cooperatively, productively and flexibly in a team environment using strong interpersonal and resilience skills and proven ability to develop and maintain good working relationships and build networks.
  • A proven track record with using large-scale enterprise systems and databases, and skilled in accurate and data entry, process documentation and case records containing sensitive information according to specified standards, service model and timelines.
  • Demonstrated capacity to promote and build a culture of safety, quality and innovation and fosters a commitment to continuous improvement.
  • Qualifications
  • A degree OR a postgraduate qualification in a relevant discipline and/or significant relevant professional experience at a similar level.
  • Current full registration with the Australian Health Practitioners Registration Agency (AHPRA) or Australian Association of Social Workers (AASW).
  • Desirable:

  • Mental Health accreditations in Social Work or Psychology
  • Experience working in the post-secondary education system and the issues facing diverse student cohorts in a dual sector environment.
  • Please Note: Appointment to this position is subject to passing a Working with Children and National Police Check.

    About the Portfolio

    The Education Portfolio is headed by the Deputy Vice-Chancellor Education and Vice President who leads the planning and implementation of the University's strategies related to RMIT's academic programs and the RMIT student experience. The Portfolio is responsible for services to support the quality of RMIT programs, including the professional development of academic staff, continuous improvement of the student experience, learning and teaching outcomes and the management of learning and research information sources. The Education Portfolio plays a key role in empowering students to access education, participate actively in the life of the University and achieve successful and fulfilling lives beyond graduation. The provision of a stimulating and satisfying experience for students is a priority for the University.

    To Apply

    Please submit your CV and covering letter addressing your suitability for this position by clicking on the ‘ ' link at the top of this page.

    For further information about this position, please see the Position Description hyperlinked below or contact Kathryn Marriott via email [email protected].

    Position Description - Senior Advisor, Wellbeing Case Management


    Applications Close:

    18 Feb 2024 11.59 pm

    RMIT is an equal opportunity employer committed to being a child safe organisation. We are dedicated to attracting, retaining and developing our people regardless of gender identity, ethnicity, sexual orientation, disability and age. Applications are encouraged from all sectors of the community and we strongly encourage applications from the Aboriginal and/or Torres Strait Isla n der community.

    At RMIT, we are committed to supporting adjustments throughout the recruitment and selection process, as well as during employment. We actively support and encourage people with disability to apply to RMIT. To discuss adjustment requirements, please contact Kassie (Senior Talent Acquisition Advisor), via [email protected] or visit our Careers page for more contact information - https: // www.

    We are a Circle Back Initiative Employer – we commit to respond to every applicant.

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