Safer Community Shift Supervisor - Kalgoorlie

Job Reference: 1692764
 
About the Role
 
We are seeking an experienced and motivated Safer Community Shift Supervisor to lead frontline operations and support the safety, security and wellbeing of the Curtin Kalgoorlie community.
  
As Shift Supervisor, you will provide leadership and direction to a team of Safer Community Officers while overseeing day-to-day operations during rostered shifts. You will coordinate responses to safety, security and wellbeing incidents, support emergency management activities and ensure a high standard of service delivery across campus.
  
This position combines traditional security leadership with a strong people-focused and wellbeing-centred approach. You will be joining the service as Curtin transitions Kalgoorlie security operations from an outsourced model to direct University delivery, providing an opportunity to help establish the team and contribute to how the service operates from the outset. The approved business case identifies improved student experience, greater operational oversight, enhanced governance and accountability, consistent Safer Communities service delivery and reduced operational and reputational risk as key reasons for the change.
  
The role will oversee an operational shift roster, while working Monday to Friday as a non-shift worker.
 
Key Responsibilities:

• Lead, supervise and support Safer Community Officers during rostered shifts.
• Conduct team briefings and coordinate the appropriate deployment of team members across campus.
• Oversee the Kalgoorlie Communications Centre, including CCTV, access control, fire alarm and communication systems.
• Coordinate responses to safety, security, emergency and wellbeing incidents.
• Provide leadership and direction during emergency and critical incidents.
• Ensure appropriate escalation and notification processes are followed.
• Liaise with emergency services and relevant University stakeholders.
• Respond to wellbeing needs with empathy and provide appropriate support, information and referral pathways.
• Prepare and maintain accurate incident reports and operational records.
• Contribute to continuous improvement initiatives and the ongoing development of Safer Community operations.

SELECTION CRITERIA

Who We Are Looking For:
 
You will be an experienced security professional with the confidence to lead others, make sound decisions under pressure and provide a calm and professional response across a diverse range of operational situations.
  
You will bring:

• Completion of a Certificate IV or higher in Security Operations through a recognised security training provider, together with extensive relevant experience.
• Demonstrated ability to lead and supervise a team responsible for customer service and maintaining a safe and secure environment.
• Strong judgement and the ability to prioritise, initiate action and respond rapidly and appropriately.
• Excellent interpersonal and communication skills, including the ability to work professionally with people experiencing distress, conflict or challenging circumstances.
• The ability to supervise and work effectively as part of a unified team.
• Strong written communication and incident reporting skills.
• Confidence using electronic communication tools, security systems and Microsoft applications.
• Initiative, resilience and the ability to maintain professionalism under pressure.

Role Requirements

• Current WA Driver’s Licence.
• Current First Aid Certificate.
• Mental Health First Aid Training.
• A level of fitness commensurate with the position.
• Ability to work outside normal office hours and participate in an operational shift roster.
• Successful applicants will be subject to a National Police Clearance and background, integrity and reference checks to Curtin’s satisfaction.

About Curtin University
 
Curtin University proudly stands among the top one percent of global universities according to the ARWU 2026 rankings. We are an energetic, dedicated team of academics and professionals working together to provide global solutions through quality graduates and innovative research. Curtin is a welcoming space where integrity, respect for one another, courage, excellence, and impact are essential to everyday life. First Nations people, those identifying as LGBTQIA+, parents, carers, people of all ages, abilities and genders, and people of diverse ethnicity, nationality and faith are encouraged to apply. Our aim is to create a workforce that reflects the diversity of the community in which we live. For more information, please visit our Diversity and Inclusion page - https://staff.curtin.edu.au/discover-curtin/diversity-equity-and-inclusion-at-curtin/

Curtin’s Properties Facilities & Development team supports the safe, effective and reliable operation of the University’s physical environment. In Kalgoorlie, the team provides facilities and maintenance support across the campus, student accommodation and Curtin’s expanding residential housing portfolio.
  
Working across everything from laboratories and lecture theatres to accommodation and residential properties, you will be exposed to a variety of facilities and specialised environments, while working closely with university staff, contractors and service providers to keep our facilities safe, functional and well maintained.
  
Curtin Kalgoorlie is located in the heart of Western Australia’s historic Goldfields. Home to the renowned WA School of Mines, the campus has a strong community atmosphere and provides the opportunity to live and work in one of Australia’s most important resources regions.
 
What We Offer You
 
These full-time, permanent positions attract a salary package of $85,781 - $93,836 (G05) plus 17% superannuation, in addition to applicable locality and shift allowances.

• Make Your Mark: Join Curtin as we establish our in-house Safer Community service in Kalgoorlie and help shape a strong, connected and community-focused operation.
• Additional Earning Opportunities: Participate in an operational shift roster with applicable shift allowances, with potential overtime opportunities depending on operational requirements.
• Rewards Beyond Salary: Enjoy 17% superannuation, locality allowance, generous rent subsidy, customisable salary packaging benefits through Paywise, as well as hotel and health insurance discounts.
• Time Well-Spent: Experience the added value of 17.5% leave loading, with the option to be paid out or taken as additional leave. Benefit from Parental Leave (26 weeks for the primary caregiver), Annual Leave (20 days), Personal Leave (14 days), Aboriginal and Torres Strait Islander Leave (5 days)*, Travel Leave (2 days), Study Leave and Community Service Leave. Plus 18% more observed days off – enjoy 12 Public Holidays each year, including Easter Tuesday, and two extra University Days over the Christmas/New Year period.
• Recognition for Prior Service: Curtin recognises prior service for long service leave purposes. New Curtin employees may be* eligible if they have worked for an Australian university, public service or other recognised institution.

For more reasons to work at Curtin, please visit https://staff.curtin.edu.au/discover-curtin/
 
Join us!
  
Please click APPLY NOW, ensuring you attach the following documents:

1. Cover letter outlining your skills, knowledge and experience relevant to the position.
2. Resume.

If you have any queries in relation to this opportunity or the application process, please contact our Careers team on [email protected] or 08 9266 9000 (option 3,1), quoting the reference number. Please note applications will not be accepted via this email address.
 
Applications close: 9.00pm AWST, 29 October 2026
 
Late applications or applications received via email will not be considered, and only successful candidates will be contacted.
 
Please note we are not accepting applications from recruitment agencies at this time.
 
Curtin reserves the right at its sole discretion to withdraw from the recruitment process, not to make an appointment, or to appoint by invitation, at any time. We reserve the right to remove the advert earlier than the date on the advert.