JOB OPPORTUNITY
Position Information
Location Langley
Salary Range
$30.30 to $32.80 per hour. Salary is based on education and experience.
The Opportunity
Representing Douglas College at the Langley WorkBC Centre, the Resource Centre
Advisor (RCA) will coordinate and organize all resource information. The RCA
will assist Career Coaches with conducting intake interviews to help Clients
achieve and maintain sustainable labour market attachments.
RESPONSIBILITIES :
Assist with greeting clients and visitors, answer queries and direct
appropriately;
Assist clients with using Centre computers and troubleshooting problems
when required;
Assist drop-in clients with job search and career planning needs,
including resume and cover letter creation and online job posting
applications;
Assist Self-Serve and drop in clients with accessing Job Start;
Receive and review applications for services from the Online Employment
Services Portal;
Evaluate client needs in accordance with Work BC guidelines to determine
employment readiness and need for case managed services;
Complete reports as per the requirement of the Langley WorkBC Centre and
submit to the Langley Centre Manager;
Promote Client feedback through our online Client Survey;
Participate in weekly team meetings and community outreach;
Work to Training Group's Quality Management System, ISO9001:2015 standard;
and
Miscellaneous as required.
WHO WE ARE
Do what you love. Be good at it. That's how Douglas College defines a great
career. It's a philosophy that resonates through our classrooms, our offices
and our boardrooms. It inspires our students and drives us to make Douglas
College one of BC's Top Employers. We love what we do. And we're looking for
passionate, motivated people to join us in making one of Canada's best degree-
granting colleges even better.
Be a part of an institution where everyone is committed to empowering
successful students, creating responsive learning environments, fostering
social and environmental responsibility, and supporting healthy learning and
work environments.
WHAT WE OFFER
We offer the opportunity to do what you do best in an inclusive, collaborative
and collegial environment. At Douglas, our goal is to ensure our people are
valued and supported by promoting a healthy work-life balance, professional
growth, and development, as well as a safe and respectful workplace.
Transit-accessible campuses
Hybrid work arrangements for eligible positions
Competitive salaries
Excellent Health and Dental Benefits for eligible positions
Defined-Benefit Pension Plan for eligible positions
Professional Development funding
Access to our Fitness Centres and Classes
For more benefits information, click here !
WHAT IT TAKES
TO BE SUCCESSFUL IN THIS ROLE YOU WILL NEED:
Post-Secondary degree, in employment services related field or equivalent
level of education, qualifications and experience;
Certified Career Development Practitioner (CCDP) Certification
considered an asset;
Demonstrated ability to meet performance based targets;
Experience:
Providing customer service and resolving issues in person & virtual
service delivery environment;
Interpreting & applying policy or legislation;
Conducting & interpreting client needs assessments;
Working with individuals with complex barriers and a wide range of
cultural backgrounds;
Using on-line reporting and communication portals/databases;
In Addition:
Commitment to continuous learning and development;
Ability to exhibit respect for clients, client diversity, and community
partners;
Strong oral and written communication and interpersonal skills;
Ability to work in a fast-paced, performance-based work environment with
shifting priorities and duties;
Excellent computer skills: MS Office Suite, database entry and the use of
online-demand meeting applications and desk-top sharing;
Proven ability to facilitate workshops as well as deliver presentations to
a variety of audiences – an asset;
Knowledge of local labour market and labour market trends;
Knowledge of Employment Program of BC and its mandate;
Satisfactory completion of a criminal records check.
Preferred Certifications:
Career Development Practitioner;
MBTI certificate;
Personality Dimensions;
Job Club Leader.
Additional Information
40 hours per week. Must be able to work variable shifts which will include
some evenings (until 6:30pm) and on occasion Saturdays (10am-3pm).
Location is the Langley WorkBC Centre.
Posting Number 02453SA
Position Title Resource Centre Advisor
Anticipated Start Date 02/03/2025
End Date 02/02/2026
Needs a Criminal Records Check Yes
How To Apply
Open Date 01/24/2025
Close Date
Open Until Filled Yes
Minimum Number of References
Equity Statement
Douglas College is committed to fostering a diverse, inclusive and equitable
learning and working environment. In support of this journey, we welcome all
people to apply, including people from groups that are experiencing inequity,
including, but not limited, to Indigenous Peoples, racialized or persons of
colour, persons with mental or physical disabilities, persons who identify as
women, and/or persons of marginalized sexual orientations, gender identities
and expressions, and persons of all faith identities, age, marital status, and
parental status.
Important Note
Click the link at the top of this page to apply directly to this posting.
Interested applicants must submit their application and all required
documents online on the Douglas College Career Site
www. douglascollegecareers.ca. Please ensure your resume clearly explains
how you meet the required knowledge, skills and abilities of the position for
which you are applying. All candidates selected for interview will need to
bring original certificates and diplomas of educational credentials noted on
their resume.
Supplemental Questions
Required fields are indicated with an asterisk ().
Are you legally eligible to work in Canada?
Yes
No
If you are not a Canadian Citizen or Permanent Resident, do you currently have a valid Canadian work permit?
Yes
No
Not Applicable
If you have a valid Canadian work permit, please indicate expiry date and the type of work permit you hold. (Type N/A if not applicable).
(Open Ended Question)
Are you a current or former Douglas College employee/student?
Current employee
Former employee
Current student
Former student
None of the above
If you are a current/former employee/student, enter your ID number. (Type in N/A if not applicable.)
(Open Ended Question)
How did you first find out about this employment opportunity?
Douglas College Careers Site
LinkedIn
Indeed
Social Media (Facebook, Instagram)
Personal Referral
Agency Referral
Professional Association Website
Colleges and Institutes Canada (CICAN)
Canadian Association of University Teachers (CAUT)
Douglas College CareerHUB
Career Fair or Other Hiring Event
Other
Glassdoor
Please confirm that you will maintain residency in the Lower Mainland for the duration of your employment.
Yes, I confirm
No, I am not able to meet this requirement
Documents Needed to Apply
Required Documents
Resume
Cover Letter
Optional Documents
References with Contact Information
Transcripts and/or Credentials
