Position Details
Position Information
Position Title Resource Centre Advisor
Posting Number 02184SA
Location Langley
Grade or Pay Level See Salary Range
Salary Range $29.71 to $32.16 per hour. Salary is based on education and
experience.
Position Type Training Group Contract Employment
Posting Type Internal/External
Regular/Temporary Contract
Employment Type Full-Time
Posting Category Training Group
Start Date 05/20/2024
End Date 05/19/2025
Day of the Week Saturdays, Wednesdays, Thursdays, Mondays, Tuesdays, Fridays
Shift N/A
Work Arrangements
Must be able to work variable shifts which will include some evenings (until
6:30pm) and on occasion Saturdays (10am-3pm).
Location is the Langley WorkBC Centre.
What Douglas Offers
DO what you love. Be good at it. That's how Douglas College defines a great
career. It's a philosophy that resonates through our classrooms, our offices
and our boardrooms. It inspires our students and drives us to make Douglas
College one of BC's Top Employers. We love what we do. And we're looking for
passionate, motivated people to join us in making one of Canada's best
colleges even better.
The Role
The Resource Centre Advisor will represent Douglas College at the Langley &
Aldergrove WorkBC Centres.
The primary role will be to greet clients as well as coordinate and organize
all resource information.
Responsibilities
Assist with greeting clients and visitors ensuring clients sign-in, answer
queries and direct appropriately;
Provide consistent and accurate personal responses to every inquiry about
WorkBC Services within one business day of receiving the inquiry;
Support Clients in accessing all relevant resources, including any
specific resources that may be identified for individual clients and
direct and refer the Client to other programs and resources, including
WorkBC Apprentice Services and WorkBC Assistive Technology Services;
Receive and review applications for services from the On line Employment
Services Portal;
Provide assistance with the online application starting with obtaining a
Basic BCEID;
Complete reports as per the requirement of the Langley WorkBC and submit
to the Langley Centre Manager;
Ensure that appropriate tracking mechanisms are in place and strictly
followed to capture and celebrate Client's sustained employment at 4, 24,
and 52 weeks.
ADDITIONAL DUTIES:
Participate in weekly team meetings and community outreach.
Miscellaneous as required.
To Be Successful in this Role You Will Need
Post-Secondary diploma/degree, in employment services related field or
equivalent level of experience.
Certified Career Development Practitioner (CCDP) Certification an asset.
Commitment to continuous learning and development.
Ability to exhibit respect for clients, client diversity, and community
partners.
Strong oral and written communication and interpersonal skills.
Excellent computer skills: MS Office Suite, database entry and the use of
online-demand meeting applications and desk-top sharing.
Knowledge of local labour market and labour market trends.
Knowledge of WorkBC and its mandate an asset.
Satisfactory completion of a criminal records check.
Experience providing customer service and resolving issues in person &
virtual service delivery environment.
Experience working with individuals with complex barriers and a wide range
of cultural backgrounds.
Link to Full Position Profile
Equity Statement
Douglas College is committed to fostering a diverse, inclusive and equitable
learning and working environment. In support of this journey, we welcome all
people to apply, including people from groups that are experiencing inequity,
including, but not limited, to Indigenous Peoples, racialized or persons of
colour, persons with mental or physical disabilities, persons who identify as
women, and/or persons of marginalized sexual orientations, gender identities
and expressions, and persons of all faith identities, age, marital status, and
parental status.
Needs a Criminal Records Check Yes
Posting Detail Information
Open Date 05/06/2024
Close Date
Open Until Filled Yes
Special Instructions to Applicant
Interested applicants must submit their application and all required documents
online. Please ensure your resume clearly explains how you meet the required
knowledge, skills and abilities of the position for which you are applying.
Quick Link for Direct Access to Posting
https: // www. douglascollegecareers.ca/postings/12254
Supplemental Questions
Required fields are indicated with an asterisk ().
Are you legally eligible to work in Canada?
Yes
No
If you are not a Canadian Citizen or Permanent Resident, do you currently have a valid Canadian work permit?
Yes
No
Not Applicable
If you have a valid Canadian work permit, please indicate expiry date and the type of work permit you hold. (Type N/A if not applicable).
(Open Ended Question)
Are you a current or former Douglas College employee/student?
Current employee
Former employee
Current student
Former student
None of the above
If you are a current/former employee/student, enter your ID number. (Type in N/A if not applicable.)
(Open Ended Question)
How did you first find out about this employment opportunity?
Douglas College Careers Site
LinkedIn
Indeed
Social Media (Facebook, Instagram)
Personal Referral
Agency Referral
Professional Association Website
Colleges and Institutes Canada (CICAN)
Canadian Association of University Teachers (CAUT)
Douglas College CareerHUB
Career Fair or Other Hiring Event
Other
Glassdoor
Please confirm that you will maintain residency in the Lower Mainland for the duration of your employment.
Yes, I confirm
No, I am not able to meet this requirement
Documents Needed to Apply
Required Documents
Resume
Cover Letter
Optional Documents
References with Contact Information
