Salary £30,408 - £33,249 per annum (Incl. LWA)
Department/School Student and Academic Services
Location Central London
This post is full time and permanent, working 35 hours per week.
Occasional weekend work and additional hours during the working week will be required. Overtime or time off in lieu will apply.
The University of Westminster is a vibrant learning environment – fostering innovation and creativity inspired by research and informed by practice, with a record of research and teaching achievements spanning more than 175 years. Our student residential accommodation offers students a comfortable, compliant, safe and supportive environment to live in, a home from home experience whilst studying at the University of Westminster. Our university- owned student accommodation is in Central London and Harrow with 1039 student bedrooms.
We wish to recruit a Support Residential Coordinator who will be required to provide a Reception service at our Hall of Residence. This role requires flexibility; it will be based at our Alexander Fleming Hall of Residence. You will provide essential reception duties, welcoming residents, guests, contractors, and visitors to the Hall of Residence. You will be the first point of access for residents at reception. The role will monitor maintenance within the Hall and liaise with Campus Building Managers and contractors to ensure maintenance tasks reported by students are completed. The role will also be responsible for accepting post/parcels from various couriers, sorting the postal deliveries, and informing residents. The Residential Coordinator will also be responsible for addressing any fire alarm activations, reporting any emergencies to the Residential Management and participating in weekly fire alarm testing.
This is a varied and challenging role, which requires an approachable and polite manner, with excellent communication and written skills with customer service experience and the ability to support our residents and guests living in the Halls of Residence. The post holder will be expected to have a good standard of education to GCSE standard (or equivalent) and IT literacy including competence in Microsoft Office applications and the ability to use residential systems. There will be times when you could be asked to work at various locations, covering staff absence/annual leave. The role will involve liaising with a wide range of university staff and students and previous experience working in a reception or similar role is essential.
For further information and to apply for this post, please click apply and you will be redirected to our website.
At the University of Westminster, diversity, inclusion and equality of opportunity are at the core of how we engage with students, colleagues, applicants, visitors and all our stakeholders.
We are fully committed to enabling a supportive and safe learning and working environment which is equitable, diverse and inclusive, is based on mutual respect and trust, and in which harassment and discrimination are neither tolerated nor acceptable.
The University has adopted Smart Working principles to support and further our Equality, Diversity and Inclusion aims of being an inclusive, collaborative and flexible employer. Further details of Smart Working can be discussed at interview stage.
Closing date: midnight on 12 February 2024
Interviews are likely to be held on: W/C 26 February 2024
Administrative contact (for queries only):[email protected]JOB DESCRIPTION AND PERSON SPECIFICATION