Residence Receptions Assistant (KW12369)

Job title Residence Receptions Assistant

Department Student Living

Salary Starting from £22,728, rising to £23,581

Grade Grade 3

Contract Type Full Time, Open Ended

Placed on Thursday 09 January 2025

Closing date Thursday 23 January 2025

Interview date To be confirmed

Reference KW12369

Special Conditions A variable shift pattern, working 5 days out of 7

Applicant Visa Guidance Skilled Worker visa: guidance for applicants (bath.ac.uk)

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Join Our Team as a Residence Receptions Assistant!

Are you passionate about delivering exceptional customer service? We are seeking a friendly and enthusiastic Receptions Assistant to join our Residence Experience team. This role is perfect for someone who loves creating memorable experiences for students and commercial guests.

With over 5,000 bedrooms on campus and in the city, we manage multiple reception hubs catering to students, staff, visitors, and commercial guests. As part of our team, you will work across all receptions on a rota basis. Flexibility and availability to work in various locations and hours, 7 days a week between 8am – 10pm, are essential.

As the first point of contact, you will always maintain a welcoming and professional demeanour, respecting diversity and equal opportunity. Your primary responsibilities will include handling receptionist duties and promptly responding to general inquiries via phone, email, and in person. You will thrive in a fast paced environment, enjoy interacting with a diverse range of people, and build strong working relationships with other University departments and key stakeholders.

What we can offer you:

We consider ourselves to be an inclusive university, where difference is celebrated, respected and encouraged. We have an excellent international reputation with staff from over 60 different nations and have made a positive commitment towards gender equality and intersectionality receiving a Silver Athena SWAN award. We truly believe that diversity of experience, perspectives, and backgrounds will lead to a better environment for our employees and students, so we encourage applications from all genders, backgrounds, and communities, particularly from under-represented groups, and value the positive impact that will have on our teams.

We are very proud to be an autism friendly university and are an accredited Disability Confident Leader; committed to building disability confidence and supporting disabled staff.

Find out from our staff what makes the University of Bath a great place to work. Follow us @UniofBath and @UniofBathJobs on Twitter for more information.

We are constantly seeking to reduce the unconscious bias that enters any assessment process, with the goal of creating an inclusive and equal assessment process. To support this, personal details such as your name, may be removed from application forms at the initial shortlisting stage.