Research Operations Manager - ISSR

University of Queensland
April 28, 2024
Offerd Salary:$108,975 to $122,176
Working address:N/A
Contract Type:Other
Working Time:Full time
Working type:N/A
Ref info:N/A
  • Institute for Social Science Research

  • Broaden your career within one of QLD's largest employers

  • Belong to a vibrant community where your work genuinely makes an impact

  • Free parking is available to staff at the Long Pocket site

  • Based at Long Pocket only 10 minutes from St Lucia Campus

  • About UQ

    As part of the UQ community, you'll have the opportunity to work alongside the brightest minds, who have joined us from all over the world.

    Everyone here has a role to play. As a member of our professional staff cohort, you will be actively involved in working towards our vision of a better world. By supporting the academic endeavour across teaching, research, and the student life, you'll have the opportunity to contribute to activities that have a lasting, real-world impact.

    Join a community where excellence is at the core of our culture, contributions are valued and a range of benefits and rewards are available, such as:

  • 26 weeks paid parental leave or 14 weeks paid primary caregiver leave

  • 17% superannuation contributions and 17.5% annual leave loading

  • Access to flexible working arrangements including hybrid on site/WFH options

  • Health and wellness discounts – fitness passport access, free yearly flu vaccinations, discounted health insurance, and access to our Employee Assistance Program for staff and their immediate family

  • Salary packaging options

  • About This Opportunity

    We are seeking a motivated, organised, and experienced individual with strong administrative and managerial skills, as well as good interpersonal and communication skills, the ability to prioritise your own workload, and be responsive to competing priorities.

    The Research Operations Manager position in the Institute for Social Science Research (ISSR) at The University of Queensland (UQ) will provide high- level operational and administrative support and advice to the Deputy Director (Strategy and Operations), Director and other Executive staff of the Institute in an efficient, accurate and timely manner. The role has a broad portfolio of administrative and management responsibilities that includes health safety and wellness, finance, human resources, equipment, facilities, elements of governance, and workload management.

    Duties and responsibilities include, but are not limited to:

    Health, Safety, and Wellness (HSW)

  • Support the Institute's Workplace Wellbeing and Culture Working Group and represent ISSR on the HASS HSW Committee.

  • Undertake effective HSW measures to ensure induction and training, undertake risk assessments, ensure application of appropriate risk control measures, and undertake hazard and accident follow-up reporting, and conduct audits as required.

  • Oversee the UQ incident reporting system for ISSR and ensure all incidents are recorded and approved in collaboration with the HASS HSW Manager.

  • Raise safety issues and oversee facility safety and security, including management of building access, and management of fire wardens and emergency management.

  • Human Resource Management

  • Provide leadership and management of the professional administration operations team.

  • Support research staff supervisors with Human Resources operations and work collaboratively with the HR Professional Services Team to provide advice and assistance to Institute staff in relation to sensitive/difficult human resource matters.

  • Oversee mandatory requirements such as Blue Cards and Police Checks etc.

  • Infrastructure Resource Management

  • Liaise with UQ Security, UQ Property and Facilities and external contractors to ensure secure access and maintenance of ISSR facilities and minor works refurbishments, including managing: security, cleaning, catering, waste disposal, maintenance, and air conditioning.

  • Source and/or create management information and benchmarking data on infrastructure, equipment, IT, software, subscriptions, and other mandatory requirements.

  • In consultation with Finance, prepare an annual operations budget and exercise financial delegation for operations expenditure (including procurement, approvals, reconciliation etc.).

  • Coordinate the planning and successful implementation of ISSR events, functions and workshops delivered at ISSR or offsite as required.

  • Research and Training Support

  • Support the Executive Committee to manage change within the Institute to ensure the effective implementation of University and/or Institute initiatives.

  • Support the Deputy Director (Research) and the Research Leads in implementation and monitoring of researcher workload management and staff utilisation.

  • Oversee administration and support for the Institute's Higher Degree Research program in collaboration with the portfolio leads – Deputy Director (Training) and the Higher Degree Research Training Director.

  • Oversee administration and support for the Institute's Training portfolio program in collaboration with the Deputy Director (Training).

  • Lead the development and implementation of a suite of standard operating procedures for the Institute.

  • This is a full-time or part-time (0.8 FTE), fixed term position for up to 3 years, with the possibility of renewal. At HEW Level 8, the full-time equivalent base salary will be in the range of $108,975 to $122,176 plus a generous super allowance of 17% superannuation. The total FTE package will be up to $127,500 to $142,946 annually. As these roles are covered by an Enterprise Agreement, you will also receive regular remuneration increases in line with the Enterprise Agreement.

    About You

  • Postgraduate qualifications, or progress towards postgraduate qualifications, with extensive relevant experience; or extensive experience and management expertise; or an equivalent combination of relevant experience and/or education and training.

  • Proven ability to manage operational logistics relating to facilities, equipment, HSW and personnel management.

  • Broad knowledge of financial administration, budget planning and procurement policies/procedures.

  • Highly developed written and oral communication skills, and the ability to negotiate complex issues, manage change, and communicate with diverse groups.

  • Demonstrated ability to work independently and within a team environment, using initiative, judgement and discretion ensuring the provision of quality, high level customer service.

  • Demonstrated human resource management skills including planning, workload management, performance management, recognition, and development of staff.

  • Ability to effectively manage a team and work effectively with others (including those not directly under supervisory line management), and proactively liaise across related functional areas of the University.

  • Desirable:

  • Sound knowledge of university organisation structures and a broad understanding of university corporate systems or a capacity to rapidly gain such knowledge.

  • Knowledge of project management methodologies and the ability to apply them in relation to communication and/or research tasks.

  • In addition, the following mandatory requirements apply:

  • Work Rights: You must have unrestricted work rights in Australia for the duration of this appointment to apply. Visa sponsorship is not available for this appointment.

  • Background Checks: All final applicants for this position may be asked to consent to a criminal record check. Please note that people with criminal records are not automatically barred from applying for this position. Each application will be considered on its merits.

  • Questions?

    For more information about this opportunity, please contact Dr Tyrone Ridgway (Deputy Director, Strategy and Operations) at [email protected]. For application queries, please contact [email protected] stating the job reference number in the subject line.

    Want to Apply?

    All applicants must upload the following documents in order for your application to be considered:

  • Cover letter addressing the ‘About You' section – no more than three pages

  • Resume

  • Other Information

    At UQ we know that our greatest strengths come from our diverse mix of colleagues, this is reflected in our ongoing commitment to creating an environment focused on equity, diversity and inclusion. We ensure that we are always attracting, retaining and promoting colleagues who are representative of the diversity in our broader community, whether that be gender identity, LGBTQIA+, cultural and/or linguistic, Aboriginal and/or Torres Strait Islander peoples, or people with a disability. Accessibility requirements and/or adjustments can be directed to [email protected]

    If you are a current employee (including casual staff and HDR scholars) or hold an unpaid/affiliate appointment, please login to your staff Workday account and visit the internal careers board to apply for this opportunity. Please do NOT apply via the external job board.

    Applications close Sunday, 28 April 2024 at 11.00pm AEST (R-37374).

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