Rental Coordinator Assistant - JC Raulston Arboretum

Rental Coordinator Assistant - JC Raulston Arboretum

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Please see Special Instructions for more details.

In addition to your application please submit a resume, cover letter, and the contact information for at least three (3) professional references.

This position is not eligible for visa sponsorship. Applicants must be authorized to work in the United States without the need for current or future sponsorship.

Posting Details

Job Posting Information

Posting Number	PG195268SP
Internal Recruitment	No
Working Title	Rental Coordinator Assistant - JC Raulston Arboretum
Anticipated Hiring Range	Commensurate with experience ($42,500 - $45,000)
Work Schedule	Schedule determined by rental needs (some nights and weekends will be required)
Job Location	Raleigh, NC
Department	Horticulture - JC Raulston Arboretum
About the Department	The JC Raulston Arboretum (JCRA) at NC State University is a renowned botanical garden operating as a nonprofit. Serving the community for 47 years, this beautiful 10.5 acre garden is free to visit seven days a week. The JCRA is internationally recognized as a premier teaching, and research garden dedicated to public horticulture providing a dynamic teaching and learning atmosphere. Noted for its vast collection of over 9,000 taxa, the JCRA has a legacy of leadership within the realm of landscape horticulture, plant evaluation, and plant introduction. It is dedicated to connecting people with plants and promoting a greater variety of new and better adapted landscape plants. Revenue generated from educational programs, events, and venue rentals is an important revenue stream for this not for profit organization. We are a small but mighty team that works well together. We pride ourselves on being accessible, sharing our knowledge and our passion for horticulture. Coming to work everyday feels new and exciting with lots of opportunities to learn and grow. Come be a part of our mission to plan and plant for a better world!
Wolfpack Perks and Benefits	As a Pack member, you belong here, and can enjoy exclusive perks designed to enhance your personal and professional well-being. As you consider this opportunity, we encourage you to review our Employee Value Propositionand learn more about what makes NC State the best place to learn and work for everyone. What we offer: Medical, Dental, and Vision Flexible Spending Account Retirement Programs Disability Plans Life Insurance Accident Plan Paid Time Off and Other Leave Programs 12 Holidays Each Year Tuition and Academic Assistance And so much more! Attain Work-life balance with our Childcare benefits, Wellness & Recreation Membership, and Wellness Programs that aim to build a thriving wolfpack community. Disclaimer: Perks and Benefit eligibility is based on Part-Time or Full-Time Employment status. Eligibility and Employer Sponsored Plans can be found within each of the links offered.
Essential Job Duties	The JC Raulston Arboretum is seeking to fill our Rental Coordinator Assistant position. The ideal candidate to fill this position should be an active, confident, and detail-oriented team member to assist with our rental and events team. Strong attention to detail, adaptability, and a positive attitude are essentials. The desired candidate is tech-savvy but also teachable. If your notes are color-coded, you love helping people have a great time, and you seek new and efficient ways to accomplish tasks then this is the position for you! The position will be responsible for, but not limited to: Supporting the Rental Coordinator in all details necessary to facilitate and organize rental clients, their needs and requests Creating and/or facilitating room/garden layouts Collecting required information for rental requirements through scheduled communications Serving as visitor services mentor to support rental staff, students, and volunteers Creating a positive guest experience; implementing JCRA visitation policies and guidelines Guest/Client communications either phone/email/face-to-face Assisting team in guest experience improvements Supporting front desk and visitor center volunteers Managing incoming questions (emails and calls) Assist with annual fundraising events and programs such as Moonlight in the Garden, Raulston Blooms, Southeastern Plant Symposium, etc. (will include nights and weekends as needed for event facilitation) ○ Assist with coordinating event logistics ○ Assist with event planning ○ Assist with event facilitation Helping create event and rental promotional content Supporting ticket sales and promotion Supporting Rental Coordinator in all details necessary to book and execute a successful rental experience/event. ○ Communicating professionally with rental clients ○ Scheduling and assisting with site visits ○ Assessing client needs and requests to assure JCRA is a proper fit ○ Providing onsite support to ensure a positive experience Creating and/or facilitating room/garden layouts for rental clients using relevant data collected from database, clients & rental coordinator ○ Setting up gardens/rooms to approved layouts of rental clients Collecting required information for rental requirements through scheduled communications Customer/Guest Services Mentor to supporting rental staff, students and volunteers General administrative support of the Arboretum Opening and closing buildings and gardens Assist with keeping equipment, buildings and gardens presentable and functional ○ Submit facilities work order requests Helping safeguard Arboretum plant collection from damage during rentals and events Knowledge of rental policies/guidelines Implementing Arboretum visitation policies/guidelines
Other Responsibilities	Other duties as assigned.

Qualifications

Minimum Experience/Education	High School Diploma or equivalency and one year of related office experience; or equivalent combination of training and experience.
Preferred Qualifications	Experience with Google Forms, Filemaker, Excel/Google Sheets, PowerPoint, Canva. Proficient at prioritizing tasks and efficient use of time. Experience with program marketing, social media, and/or graphic design a plus.
Required License or Certification	N/A
Valid NC Driver's License required	No
Commercial Driver's License Required?	No

Recruitment Dates and Special Instructions

Job Open Date	10/14/2026
Earliest Close Date---- (Positions will be posted until 5:00 PM ET on this date. Positions remaining posted after this date are still accepting applications but may close at any time.)	10/21/2026
Notice to Applicants	Please make sure that the work history listed on your resume is identical to the work history listed on your application.
Special Instructions	In addition to your application please submit a resume, cover letter, and the contact information for at least three (3) professional references. This position is not eligible for visa sponsorship. Applicants must be authorized to work in the United States without the need for current or future sponsorship.

Position Details

Position Number	00107877
Position Type	SHRA
Position Classification Band Title	Administrative Support Specialist
Position Classification Band Level	Journey
Position Classification Salary Range	$ 34,602 - $ 58,870
Salary Grade Equivalency	NC09
Alternate Option	If no applicants apply who meet the required competency level and training & experience requirements, then management may consider other applicants. Salary would be determined based on competencies, equity, budget, and market considerations.
Full Time Equivalent (FTE) (1.0 = 40 hours/week)	1.00
Appointment	12 Month Recurring
Mandatory Designation - Adverse Weather	Non Mandatory - Adverse Weather
Mandatory Designation - Emergency Events	Non Mandatory - Emergency Event
Time Limited Position	No
Time-Limited Appointment Length (if applicable)
Department Id	111503 - Horticulture - JC Raulston Arboretum
EEO	NC State University is an equal opportunity employer. All qualified applicants will receive equal opportunities for employment without regard to age, color, disability, gender identity, genetic information, national origin, race, religion, sex (including pregnancy), sexual orientation, and veteran status. The University encourages all qualified applicants, including protected veterans and individuals with disabilities, to apply. Individuals with disabilities requiring disability-related accommodations in the application and interview process are welcome to contact 919-513-0574 to speak with a representative of the Office of Equal Opportunity. If you have general questions about the application process, you may contact Human Resources at (919) 515-2135 or [email protected]. Final candidates are subject to criminal & sex offender background checks. Some vacancies also require credit or motor vehicle checks. Degree(s) must be obtained prior to start date in order to meet qualifications and receive credit. NC State University participates in E-Verify. Federal law requires all employers to verify the identity and employment eligibility of all persons hired to work in the United States.

Supplemental Questions

Required fields are indicated with an asterisk (*).

1. * How did you learn of this opportunity?
   • NCSU Website
   • Job Alert (automated email from our system)
   • NCSU Executive Search Services
   • Monster.com
   • CareerBuilder.com
   • InsideHigherEd.com
   • HigherEdJobs.com
   • Other Online Job Board
   • Carolina Job Finder / Employment Guide
   • Job / Career Fair
   • The Chronicle of Higher Education
   • Professional Journal
   • Print Advertisement (Newspaper / Periodical)
   • Radio / Television Advertisement
   • Professional Organization
   • Higher Education Recruitment Consortium (HERC)
   • Direct Contact from NCSU HR Representative / Recruiter
   • NCSU Employee Referral
   • Social Media (LinkedIn, Twitter, Facebook, Other)
   • Other
2. If you learned about this vacancy from "other source" or "other website", please provide the source.

   (Open Ended Question)

3. * Please select the response below that best describes your experience/education for the Administrative Support Specialist position.
   • High school diploma/GED and at least one year of office support experience
   • Associate's, Bachelor's, Master's, or Doctorate in any field
   • Combination of post high school education and/or experience in office support to equal at least 1 year
   • Did not complete high school but have a combination of high school education and office support experience to equal 5 years (ex. 1 year of high school and 4 years experience)
   • None of the above

Application Materials Required

Required Documents

1. Cover Letter
2. Resume
3. Contact Information for References

Optional Documents